Get Wright Towing and Recovery LLC…read more for your basic everyday needs. Vehicle towing, moving a storage shed etc. call or text them 843-574-7446 They are Kind, helpful, courteous, polite Went above and beyond. They did a great job moving my storage shed. Hard working couple willing to tackle any job Give them a call give them your business there Fees are reasonable

I originally left a negative review, but after speaking with them and coming to understand the…read morespecifications to their process it became much more clear. Still would've rather had my truck sooner than later but they're reasonable

Transmission took a dump on me on a Friday afternoon. My mechanic recommended Cranes. He was there…read morequick and wasted no time getting my truck out of there. So happy he was there.

Have actually used them twice, but last night our son's pickup broke down in a dramatic way on Hwy…read more17 and Roger did an excellent job getting everything configured and getting the tow done even though the left front wheel had become completely severed (!) from the axle. Impressive and professional performance and arrived promptly as promised. Also h/t to Mount Pleasant PD who provided a shield vehicle to keep cars from getting too close while we got the tow set up ... well done

Simply the best!! Super nice, kind and patient! They responded quickly and were total professionals.read more

Due to unforeseen circumstances, my husband's truck slid into the ditch in our front yard. After 60…read moreminutes, Brian realized that this situation needed more professional help. Our beloved State Farm Agent dispatched Universal Towing. I received a call and text with questions about the ongoing situation and the area around it since the rain softens areas of our land. Within 20 minutes later, they were here. Thankfully, the cost was through our insurance company. Therefore, if you are in this situation or need a reliable, professional towing company, call Universal Towing.

One of our cars was in our garage at home and would not shift out of park. Universal came early on…read morea Sunday morning and helped get it out of the garage and onto the truck to be dropped off at the mechanic's shop to be there for them the next morning. Leek was a great help!

No stars would be accurate. The last time I went for an oil chsnge I got charged just under $2,000…read more They left my car out over the werkend and it got keyed. Owner denied it was left out but my dad and I saw it going to church on Saturday. This time it got towed and I only needed a battery. The driver's window was left down and my car got storm damage. The car was flooded inside and essentially destroyed. This garage is NOT RECOMMENDED!

I definitely would not recommend this place..the owner was very pushy and seemed agitated when I…read moreasked questions about the repair.After consulting with other shops they explained that he was quoting me outrageous charges for repair that was unnecessary. There is something else I want to mention but I will address that to the Better Business Bureau.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

I NEVER write reviews but I just had to comment on how nice and helpful Bernard Smith was! He had…read moresuch good customer service and was so helpful in going through all the steps on what is to be done with my car. I usually feel nervous about going to car auto places since it's not my strong suite, but I feel extremely confident now in what is going to be repaired and I know that Better Collision is going to do an amazing job with service. I will now not be going anywhere else!

What a wonderful company they do excellent work. I've used them twice now and I couldn't be more…read moreimpressed after each time. Great customer service response of and really professional. My car looks Like nothing ever happened and it just came off a lot. Highly recommend!!!

They hooked to my car incorrectly and caused over $400 in damages. I pointed it out before leaving…read moretheir lot and they said "wasn't me" took directly to a shop and they asked how it happened due to no noticeable outside damage, I said it was towed, shop said that makes perfect sense, damage to the tie-rod

They were awesome they have my car is long as I need them to you without charging me I recommend…read morethis to anyone