I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! Updated review as i misunderstood the remote working qualifications.

This company is run by a bunch of scam artists. I live in an apartment complex that is "managed" by…read moreJWB, and yet they don't do anything there to take care of the people that are paying rent regularly. I moved in on my Birthday in Dec. 24. Got to my apartment, and it had never been cleaned. My windows do not lock properly, had to run my water for 2 days non stop, no screens or blinds on any window. My door has a huge gap in it, so the cockroaches that are in every apartment come through my door. Any maintenance request you put in, they put a bandaid on it and don't fix it properly. But then they will bill you because the problem isn't there. My newest neighbor just moved in with her kids... and her unit is already flooding from an existing problem they knew about from the previous tenants leaving the place. Now there is mold in the walls, and all of us are dealing with the headache... even though JWB gutted the apartment 2 months ago for flooding damage.

Positives: Relatively affordable rent, decent variety of home listings, positively reports payments…read moreto credit bureaus, offers easy lease transfer process to a new property, let me terminate my lease early without penalty fees with appropriate documentation. They will give you back your full security deposit if you leave everything clean and in the same condition it was when you moved in and complete all the tasks on the move out checklist including a professional move out cleaning. Negatives: Ignores maintenance requests and closes out tickets without contacting tenants or reviewing work orders including A/C. Does not respond to tenant messages. Takes advantage of tenants by charging for maintenance that the property management company should be responsible for. They are very likely to raise rates without adding any improvements to their properties or even when the local market trends are technically dipping down. The house I rented was in a very dangerous high crime area; the only reason I was able to terminate my lease so easily was because I had multiple police reports from a stray bullet coming through my window, my car being broken into, squatters loitering in the lawn, gunshots galore, etc. I had to get out of the situation at a progress residential rental for my safety and well-being, which the customer care advocate department mildly cared about only because legal action was threatened. I would recommend progress residential to tenants with spotty credit score and renters history who have limited other options. I would not recommend it to tenants who place a high priority on customer service response and resolving maintenance issues.

This company is so stupid. They always answer the phone but never have an answer. I've called for…read more75 days and no resolution to the problem of getting ONE POOL KEY. It's not that hard. It's so frustrating no one cares at all, I've had to hop the fence to get into the pool for my family what a quality job guys! Thanks for nothing! -sincerely disappointed

I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

I really can't say enough good things about this company! I've been with Eddie for many years now…read moreand continue to be satisfied year after year! Owning multiple properties can become stressful at times but Eddie and his team make sure my properties and tenants are always well taken care of! I really appreciate the services he provides!

We just moved into a house of our own in Murray Hill thanks to David with Traditions Realty. David…read morecame HIGHLY recommended to us from my mentor in Tallahassee as a good guy who would help us navigate the process in Jacksonville. Needless to say, we were thrilled when we discovered that he was exactly what we wanted in a realtor. He is knowledgeable on the market, the Avondale/Riverside/Murray Hill area, and led the way through the negotiations seamlessly. PLUS he always answered our questions in a timely manner and always made us feel comfortable. I look forward to referring anyone looking to buy in the area his way as I'm confident they'll be in the good hands.

I been working with this company I'm happy with them…read more Professional,responsible,good recommendations and They are taking a good care of the properties and keeping me updated.

We have lived in the community North Beach on Kernan since December. We really enjoy our apartment…read more The layout is ideal for our needs, we are renting the Tidewater layout. It is 2br/2ba with a washer and dryer in unit. We have a 3rd floor unit with a lake view. Storage is minimal considering we had to store our personal washer and dryer, since they were unwilling to allow us to use our own instead, but you can rent a garage for an extra monthly charge. Upon move in we did a walk through the apartment with Laura. We let her know of our minor concerns (missing bolts on screen, and a missing bathroom tissue spool) and they were taken care of the same day. They wave the deposit and application fee for military. The community is nice. It offers a well maintained pool with grill available on site as well as placed throughout the community. There is a tennis court for those who like to play. A doggie park for furry friends and a small park for young children. My 2 young children enjoy it. There is also a car port in which you can use the personal car wash, vacuum and air. There is no assigned parking unfortunately. The property is well maintained with crew out daily tending to the landscape and other needs. The office staff has been outstanding. They are quick to respond to emails and calls during office hours. Every person I have met in the office has been courteous and understanding of issues when presented. W/S anis not included in rent unfortunately. We did have an issue with our neighbors but it was taken care of quickly and I believe all parties are happy with the outcome. Considering we moved to Jacksonville last minute, I am happy with our apartment for the time being. Once our lease is up we may look into moving into the 3br layout here on North Beach if possible. Update Sept. 11, 2019 We have been living at North Beach on Kernan since December and we have enjoyed it so far! The amenities are amazing. An Internet cafe, gym, tanning bed (we just learned of this), pool & hot tub, trail, outdoor grilling areas, nice dock on the lake, and park for the kids and one for your furry companions. There is also cornhole, horseshoes, putt course and tennis course for outdoor activities! They really know how to take care of their military families, they bypass the initial deposit and application fees! Maintenance is awesome, they are always tending to apartments as soon as a work request is submitted if not the next day! The resident staff is so friendly and accommodating. They make it a point to know your name! They offer community events often, just recently they brought in a food truck and dessert truck for free! I would definitely recommend living here to friends.

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

I've worked with several property managers over the years and I can tell you that Caryn Thomas of…read moreSupra Property Management is the best. She's well informed, responsive, professional, and just a great person to work with. I can't imagine working with anyone else. Give her a call if you need a property manager. You will be happy you did!

Caryn Thomas is an excellent Property Manager. She manages 3 properties, and she is very…read moreresponsive, proactive, efficient, ethical, and always provides options for solving maintenance or tenant issues. Supra also provides an excellent platform for tracking expenses and payments, including tax documentation and monthly itemized statements

You cant ask for a better realtor that knows how to get the most for you and your family.Jon and…read morehis knowledgeable staff are with you every step of the way. Jon sold me my first home and looked after every detail of the sale to ensure a smooth transaction.

We had the most AMAZING experience with the Brooks Group. From day one, we were treated as though…read morewe were their only client, knowing full well they were juggling dozens. Brittany was our agent and, I can say without a doubt, she is one of the best in the business. She learned her clients' wants and needs, she chased down properties she thought we would love, made appts on the fly, was accessible (even while on vacation...bad girl), gave us direct advice and support, and worked effortlessly to find us our perfect home at the best price. The Brooks Group is a fully dedicated team. The moment we put in an offer on a home, Blakely jumped right in to assist and aid us through the entire rest of the process. She effortlessly would: chase down answers we needed, schedule dates for inspections and appraisals, check in with us to find more ways to help and was on top of everything. She and Brittany were our team all the way through to the end and we could not have been in better hands. Thank you to the entire Brooks Group! We know that you found us the perfect home and will do it for every one that you work with. We are so excited to move into our new home this week. And, if we should ever move, you will be the first people we call to help us with the next stage of our lives. Thank you!

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

I've lived at 11798 Lake Bend Circle since January 2024. I've paid rent on time every month, rarely…read morecalled for maintenance, and have taken great care of the property -- even fixing minor issues out of pocket. Now, with just a couple months left on my lease, Nest Finders is refusing to repair two damaged doors, including a porch door that's a clear safety risk. My lease specifically lists "repair of inoperable doors and windows" as the landlord's responsibility, yet they keep denying service and ignoring my written requests. It's disappointing and unprofessional. After a year of being a responsible tenant, I'm being dismissed and left with safety issues they're legally required to fix. Tenants deserve better communication, accountability, and respect than this.

I own a townhouse in a Fort Myers community, managed by Christine Reo, of Vesta Property Services…read more We get all what should be expected from am A1 professional: Courtesy, prompt responses, knowledge, efficiency and great customer service. We are not related to Mrs. Reo nor associated with Vesta at all. We just believe not only in pointing out deficiencies when things go wrong but also to highlighting and acknowledging when people overachieve and businesses perform exceeding expectations.

Poor customer service. Poor communication. Severe lack of professionalism. They have no problems…read moretaking your money. When I asked about obtaining a document regarding my late moms financial obligations regarding any HOA fees due or to be refunded since I sold the property, the response was " Transaction closed. Done." Numerous emails sent no response. Letter sent, no response. They are why HOA's have a bad reputation.

Brandon really set me up pretty well. His fee was reasonable for the services rendered. It does…read morerequire about an hour of your time as well but it all works. He can't get around a serious criminal past, but he can get around major recent personal economic events that make you unserviceable when you are otherwise qualified.

Life saver! Literally and figuratively! Not all of us are perfect and some of us need second…read morechances. If you need one this is it. Follow the instructions, do your part and your good. Brandon is going to give it to you straight, he's going to do his part, you just have to do yours. Thank you again for everything, you did everything you said you would!