Blue Kangaroo Packoutz

Incredible!! That is the word I would use to describe the work done by Grand Strand Moisture…read moreSolutions. Danny and his team performed in a timely, thorough and highly professional manner. They provided a early-on estimate, showed up on a timely basis and dealt with a pervasive mold issue throughout our home. I would highly recommend Grand Strand Moisture Solutions for any of this type of work. Again, INCREDIBLE JOB!!!! P. Johnson

From the owner: Crawl Space Encapsulation, Mold Remediation read more

Healthy Home

3.8

(15 reviews)

We use Healthy Home to clean our duct work, dryer vent, and carpets, as well as service the HVAC…read more All three crews did a fantastic job and took care of our home while working in and around our home. Ed serviced our HVAC unit, and he was very knowledgeable and careful and found some burnt wires and probably saved our home from much bigger problems. If you haven't had your dryer vent cleaned in a while or ever, I would highly recommend it as ours was so jammed up the clothes were taking longer to dry and that in itself could've caused a fire and bigger problems than just paying to get it cleaned. Our tech Matt and his helper were thorough and careful on cleaning all the duct work and dryer vent and cleaned up afterwards. We will definitely use Healthy Home again.

I moved into a new apartment and the dryer duct was totally clogged and did damage to my dryer…read more Matt D. and Tanner went above & beyond to make sure it was cleared. Even they could not believe what they were able to remove. They went above & beyond to make sure it was done properly & even cleaned up afterwards. I will definitely call to have my air ducts cleaned and I would love to have the two of them back to do the job. Very happy! Jill

Vigilant Restoration

They overcharged my insurance company the vanity that they put in my bathroom now has to be…read morerestored because it's falling apart. They tried to take me to court when I never got bills and I tried to explain to them I didn't want the work done and I didn't want them in my house I couldn't even use my bathroom when they put the fans in there the second time I had to call them.

We had catastrophic water damage at our home. I wasn't sure who to call, so my first instinct was…read moreto check with some of the larger well known restoration companies. I did not like the many negative reviews I was seeing, but thankfully I stumbled across Vigilant Restoration. They had stellar reviews so I decided to set up an appointment to have them come over. My first meeting was with Jeremy. He was very compassionate and understanding, concerning our situation. After speaking with him for 10 minutes I decided Vigilant was the Company for us! They handled EVERYTHING from dealing with the insurance company to being able to repair every single problem we stumbled across. Once we committed to letting Vigilant handle our repair, we met with Maria, Tim and owner Fred who reassured us they had the experience and knowledge to get us through this tough time and repair. We actually had to move out of our home for 3 months. I could tell they really cared, and it was more than just a "job" for them. Here is what you really need to know. Some of the repair was covered by insurance, however, much of it was not. We discovered things that had to be paid out of our pocket. Fred, the owner, sat and worked with us and tried to save us as much money as possible to lower our obligation. I was so impressed that he went over every detail and found a way to save us money. He did not have to do that. I was like, WOW, he really has OUR best interest in mind! All work was handled professionally and on time. And keep in mind, in this line of work, sometimes things come up that may slow the process down. Fred and the team were on it! And as picky and impatient as I am, I couldn't believe the hustle in these guys!! I certainly hope I won't need their services again anytime soon, but if you do, I can assure you these folks will get it handled better than anyone on the Beach!!! Thanks again to the Vigilant team!!!

Paul Davis

4.7

(9 reviews)

Rusty is the best Project Manager I have encounter in many years of managing properties. Paul Davis…read moreRestoration backed is support and level of quality 100%. Everything turned out better than expected because Rusty and Co. was diligent from beginning to end.

Dr Paul is a fabulous doctor and he does incredible work. His staff is amazing and they are so…read moresupportive of him and his practice. I would recommend him with complete confidence. I can say this because he has been my dentist for my family for over fifteen years. You won't be disappointed my friends.

Vines Restoration Plumbing HVAC

3.1

(45 reviews)

Between Alex,Landon, and Nick , they took care of all my plumbing issues in my 25 year old home…read more The company has fair prices and everyone is a pro, also on time. Highly recommend, especially in emergencies.

A friend had a toilet issue at her beach condo. She paid $1000 for a new toilet when a service call…read moreand $25 in parts would be the extent of repairs. Loved the explanation of opening up the faucet to bleed air out of line from cutting supply off, like it was a major procedure to cut the cold water on at faucet. Leak was not at cut off yet tech replaced the cut off valve. Two technicians that know absolutely nothing of repair only new installation. This is what happens when you use a franchise. This company really gives plumbing a bad name. Go to a plumbing supply house like Ferguson and just ask them to give you a name of an actual independent plumber that purchases through them. Signed Retired plumber of 56 years.

Handiworx Solutions

I can't speak highly enough about the wonderful job the owner Rick does. He is easy to talk to,…read moregoes above and beyond to get the job done to perfection. His work speaks for itself and he is a hard and fast worker. He also will even hang Christmas lights and things like that, for those of us who can't do it ourselves. Friendly, affordable, clean, professional. I would never think about hiring anyone else to do any work I need done, or pressure washing.

SERVPRO

3.4

(12 reviews)

The fact that this location has been operating for decades locally here in the Myrtle Beach area is…read morea huge accomplishment on its own but it s not the reason I chose to do business with them. What the deciding factor was the fact that they are very community focused. I see them everywhere, from the festivals where they help dogs get adopted to the news in the morning helping animals and even recently I came across an article online about their Creating Hope program. They are helping disabled people in Horry and Georgetown Counties with living conditions and easing the everyday struggles healthy people take for granted. That is why they will always get my business, whether its a simple carpet cleaning, my office gets invaded by mold, the pipes freeze and burst this winter or my Christmas tree causes a huge house fire they will get my business because I will know that indirectly Im helping my community too! (PS I hope none of that stuff happens to me anytime soon haha)

So I resubmit this to the insurance company. Obviously the unit owners insurance company was NOT…read morehappy. Tge insurance adjuster contacts ServPro. I was then essentially accused of lying by the insurance adjuster of asking them to pad the price! Like what?!!! I had no idea what needed to be done to fix my issues nor did I have any affiliation with anyone at ServPro! The insurance adjuster reply to insurance company in regards to quotes Hi X, I was able to speak with Kelly at Serv Pro of Myrtle Beach today. We have been playing phone tag for more than two weeks. Kelly indicated that they are not aware of any estimate or scope for this address or claimant. They have not completed any scope of work at the loss location and have no service agreement with Lauren Meader or (2nd fl unit owner) Kelly also indicated that they would not stand behind any estimate provided by David Brothers or any bid lacking a service agreement. As we knew previously, the estimator, David Brothers is no longer working for Serv Pro. The contested items within the estimate provided by Mr. Brothers are abundant. The scope of work suggested is more in-line with damages from a CAT-3 water loss which would include contaminated water and the risk of possible organic growth. The water that caused this loss is from the supply line for the toilet in the unit above. The leak was from the supply line and never entered the toilet; furthermore, there is no reported sewage back-up. This would be a CAT-1 water loss with no contaminants. The incorrect scope continues with misidentified ceiling texture, over scoping of repairs and an unnecessary/exorbitant pack out. The estimate received from David Brothers reads more like a requested scope of work with instructions from the claimant." So thanks "KELLY" whoever you are. Accusing ME of influencing YOUR WORKERS? Holy hell...WHO is Kelly? And how can you not stand behind your own company estimates? AND there was never a question of it being Category 3 water. Keep in mind I had a 2nd estimate from Daniel Crosson at ServPro...a CURRENT employee and he copied like 6 people at ServPro! So I had an UPDATED estimate that was HIGHER than David Brothers. Servpro ignored any further requests or communication from the insurance company. I had to fight and prove scope of work and damage and basically say regardless of whatever the fuck drama is going on at ServPro their miscommunication and blatant lies and denials THEY PROVIDED UP TO DATE ESTIMATES! I DO EXIST! I sent screen shots of texts, phone call log, emails proving everything. Their inaccurate response and interaction with the insurance caused me added stress and arguments with the insurance company! To claim I dont exist yet I have quotes then to not stand behind them unless and until I sign a contract? That is so sketchy! I had other quotes from other contractors and it took months to argue my issues and get it settled with the insurance. For a top rated company, the behavior and treatment (with the exception of Daniel Crosson who was the only nice and comminicative one in the company) was DISGUSTING! Thank GOD for paper trails and my diligence and communication but to deal with this for 7 months was CRAZY! I did get my issues mitigated PROFESSIONALLY by Restoration 1 They were outstanding and did an impressive job. They communicated well. Worked clean. Came in less than they quoted me and were honest. They worked around my pets. Returned calls and were never RUDE. Very happy customer of them. Daniel Crosson if you see this, maybe switch companies! You deserve to work for better people. I do appreciate your help when we were in contact

E & B Cleaning Services

(8 reviews)

Elizabeth and Brandon are a top-notch, hardworking team, as evidenced by their meticulous attention…read moreto detail while deep-cleaning our recently acquired pre-owned RV. They were a pleasure to work with - friendly, professional, and extremely considerate of our preferences and the specific problem areas we wanted addressed ... and they arrived when expected, kept us informed throughout the process, and were very respectful of both our time and our RV. If you choose them, you've chosen well! Thank you, Elizabeth and Brandon. Thanks to your outstanding work, we can now enjoy our RV travels in a sparkling clean coach ... and in our bare feet!

We have been consistently impressed with this cleaning service. The team is always punctual,…read moreprofessional, and courteous. They clean every room thoroughly, leaving our kitchen and bathrooms spotless, and their attention to detail truly sets them apart. Their reliability and high-quality work give us peace of mind every time. We highly recommend this service to anyone looking for dependable and exceptional home cleaning. Again, Thank you!

Jason Smith Handyman

4.5

(8 reviews)

Another great job by Jason. Quality work at a fair price. Clean work, professional. Highly…read morerecommend.

first to respond to inquiry, within 2 hours. However, never responded to my return voicemail nor…read moremessage through Yelp app.

Modern Roofing

(2 reviews)

Although I am in the beginning stages of having work done to my home, Shout Out to the fast and…read moreprofessional response from this company. A special thanks to Tye Curry for meeting with my insurer and myself to meet a common objective. Ted Landgraff

Modern Roofing is an excellent company that delivers on its promises. There were no surprises…read morebecause the service was fantastic. The roof was done in one day and even with the speed of substantial completion, not one inch of quality was sacrificed. We have had many complements on our roof from friends and family. Thank you Modern Roofing for going above and beyond. D.Green

Blue Kangaroo Packoutz - damagerestoration - Updated August 2026

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Vigilant Restoration

They overcharged my insurance company the vanity that they put in my bathroom now has to be…read morerestored because it's falling apart. They tried to take me to court when I never got bills and I tried to explain to them I didn't want the work done and I didn't want them in my house I couldn't even use my bathroom when they put the fans in there the second time I had to call them.

We had catastrophic water damage at our home. I wasn't sure who to call, so my first instinct was…read moreto check with some of the larger well known restoration companies. I did not like the many negative reviews I was seeing, but thankfully I stumbled across Vigilant Restoration. They had stellar reviews so I decided to set up an appointment to have them come over. My first meeting was with Jeremy. He was very compassionate and understanding, concerning our situation. After speaking with him for 10 minutes I decided Vigilant was the Company for us! They handled EVERYTHING from dealing with the insurance company to being able to repair every single problem we stumbled across. Once we committed to letting Vigilant handle our repair, we met with Maria, Tim and owner Fred who reassured us they had the experience and knowledge to get us through this tough time and repair. We actually had to move out of our home for 3 months. I could tell they really cared, and it was more than just a "job" for them. Here is what you really need to know. Some of the repair was covered by insurance, however, much of it was not. We discovered things that had to be paid out of our pocket. Fred, the owner, sat and worked with us and tried to save us as much money as possible to lower our obligation. I was so impressed that he went over every detail and found a way to save us money. He did not have to do that. I was like, WOW, he really has OUR best interest in mind! All work was handled professionally and on time. And keep in mind, in this line of work, sometimes things come up that may slow the process down. Fred and the team were on it! And as picky and impatient as I am, I couldn't believe the hustle in these guys!! I certainly hope I won't need their services again anytime soon, but if you do, I can assure you these folks will get it handled better than anyone on the Beach!!! Thanks again to the Vigilant team!!!

Restoration 1 of Horry County

3.9

(7 reviews)

We had a water leak at our Myrtle Beach home and called Restoration 1 of Horry County. Marcus and…read morehis team arrived within an hour, explained the entire water mitigation process, and immediately started drying out the affected areas. They documented everything, communicated with us throughout the project, and worked directly with our insurance company. The technicians were professional, courteous, and treated our home with care. Thanks to their quick response, we avoided additional damage and the repairs were completed faster than expected. If you need water damage restoration, flood cleanup, mold remediation, or emergency restoration services in the Myrtle Beach area, I highly recommend Restoration 1.

We experienced a leak from our upstairs bathroom, our plumber suggested Restoration 1. This turned…read moreout to be a great suggestion, they arrived quickly, explained everything and did exactly what they said they would. They even helped with or insurance company. Best company ever!

A & I Fire & Water Restoration

3.6

(13 reviews)

Tara was excellent. I had devastating damage done to my home, but she pointed us in the right…read moredirection without wasting our time and money. She set my mind at ease and I greatly appreciate her customer and A&I.

didn't do their due diligence. After my flood, they wanted to patch and reuse dry wall ! Their…read moreestimate was low ....but it wouldn't have been done well . There was mold under the original dry wall ..... stay clear of this establishment in my humble opinion

Caretaker Services Pressure Washing

Would not recommend. Came out last year and power washed our home. Did a great job, and prior to…read moreleaving, he scheduled us for the next year. The date was approaching so I reached out to Winston, just to verify he would still be coming, and was completely blown off. I called and emailed him multiple times, and never received a response. He's clearly still in business, because he's still posting his work on Facebook. Pretty awful way to treat a paying customer, or anyone for that matter. We found someone else who actually responds. Would not recommend.

Caretaker Services did an amazing job pressure washing our home. Very professional and courteous…read more I highly recommend!

PuroClean

They came to my house even though we were unable to go thru with the cleaning and didnt have an…read moreissue and valued my time

Color Tile and Carpet

We had a flood in our house (not from hurricane) which covered our wood floors throughout the first…read morefloor of house. The floors were ruined from cupping and shifting of the wood planks. We decided to replace everything with a textured wood plank look in a porceline tile. We found Carlos of Color Tile on Home Advisor and called him. He came out to assess the job right away. From talking to him we felt comfortable that he was the one to do the job. Each crew that arrived for their part of the project were nice, friendly and explained everything they were doing. They had to bring in an extra heavy duty machine to rip up the glued down flooring. That slowed them down a bit. But they were able to complete it pretty much on time and it looked awesome. The lines and tile leveling were perfect. Carlos responded back quickly whenever we called him for anything. He would also check with us to make sure we were happy with each part of the job. We highly recommend Carlos and his crew for any tile project in your home or business.

Beachside Refinishing

3.3

We just had our 5' long vanity and sink and our shower bottom/pan…read moredone by Beachside. Beautiful---they look so fresh and like brand new. We were going to have the tub done too in the guest bath but they showed us how what we thought was a ring in the tub was actually a shadow that would show up no matter what we did to the tub because of the curving on the side. They could have easily charged us the money and done it but they didn't want us to be unhappy. Very impressed with this company and would recommend to anyone that wants to reclaim the brand new look in their bathrooms!

Josh, the owner of Beachside Refinishing made my old tub look like a brand new one, and was so…read moreprecise and professional in his work. The smell was actually a "pleasant" fresh paint scent, unlike the research I had done on refinishing odors. He even "customized" the color so it would blend with the other fixtures... the tub was all shiny, with all the holes and scratches removed. I would Highly recommend this company to anyone wanting to have a fixture or tile refinished. I had just moved to Little River, SC, and was overjoyed with this service!

Mastertech

3.7

(6 reviews)

for one thing, their prices are high and they charge me for three visits which they did come three…read moretimes but only because the guy needed to take measurements and then several weeks later he came back to clean my vent and then several weeks later he came back to repair my exhaust fan. I sent him pictures of the exhaust fan and he charged me three times when he could've done the work in two times. It took him forever to get a replacement and his communication led me to believe that he was able to get an exhaust fan, but it took him weeks to get back here. When he clean the one vent, I don't think he did a good job. He took the vent cover off, wiped it down and sprayed for mildew, but he didn't go up in the vent and clean the whole vent. The total cost of replacing one exhaust fan and wiping down, another vent cover with 630 something dollars. He was recommended to me, but even the person that recommended him said that those prices were extremely high for the work he did and for the extra trip had he been more organized he could've done this in two trips, I had to pay for the trip. If I had to write them on yelp, there is not a star for a minus. His assistant seem to know more.

Master Tech arrived at my rental property with his 2 sons to inspect for mold in my townhouse. The…read moremajority of the issue is up in the attic, but yet he didn't bring a flashlight or a ladder into the house. His son climbed up on a dresser and lifted himself into the attic to take pictures for him. I have to tell ya, when a so called professional shows up to do a mold inspection and doesn't bring a ladder or a flashlight and then has his son do most of the work would definitely keep me from referring or hiring this company in the future. Doesn't get any more unprofessional than this!

Peaches N Clean

4.6

(9 reviews)

My carpet was cleaned quickly. Amazing how dirty it can get in just a year. They did a wonderful…read morejob.

Great service and quality work!! Very appreciative of our service we get on the monthly cleaning of…read moreour beach house!! Great communication too.

Clean Solutions