Carlos worked hard in the very hot sun to get my new motor going for my pool. Then, he did a…read morestellar job speaking with my home warranty company to ensure them that the old motor should be covered under my warranty. Finally, he made sure the pump was not leaking before he left.

They are great- don't tell you that you need chemicals just to sell you... totally trust their…read moreadvice! I was told to drain half my pool and $500 worth of chemicals at another pool supplier- went to Clearwater and they suggested $35 of baking soda- totally took care of the issue! I don't trust anyone else with our pool but Clearwater Pools!

This company carries High quality products and their service after the sale is exceptional…read more Forest, their tech guy, is the best. Knowledgeable, courteous and on time.

We bought our Michael Phelps Masterspa from Allstar and love it so much! Everyone was so awesome to…read morework with from purchase through delivery!!

Darriyus Kirkland is the best! He does a great job and makes sure the gates stay closed when he…read moreleaves. Thank you!!!!

Think Twice (hard) before contracting with the Birmingham and Tuscaloosa offices of ASP. I have…read morebeen abandoned and have paid 86% of the contract amount. They got their money, decided the other 14% is not worth the effort and left me without the ability to use my pool lighting, water features and Polaris pool sweep. Facts: 1. February of 2022 contracted to refinish my pool surface, upgrade to LED lighting, and I paid $10,000 deposit. 2. April 14th a sub contractor came in from out of state and did a good job plastering my pool with Diamond Bright. 3. Later in April ASP's electrical subcontractor arrived to install the LED lighting. He ran into difficulty pulling the cables through the present conduit. He said "I'll be back Next week". Ghosted. 4. June 10th after finally getting a response from the ASP Contractor, nearly two months later, I was shocked to get this text which I now share with you. " Hey David, I have been trying to find someone who can do the repairs to your light niches" What "repairs" ? Everything worked fine up until the ASP electrician ruined my electrical. The Text continues. " to pull the new lights through , Fortino , after telling me he was too busy a few times, he has finally let me know he does not feel comfortable doing the repair ( what repair) and is no longer willing to do it. After I am able to get someone scheduled to come out there ( out there? I'm equidistant three miles off the Interstate between his two offices not on Mars ) I will let you know. Realistically it may be after things slow down later in the Summer" 4. I have paid ASP OVER $17000.00 and have no lighting, water features, or Polaris sweep because they screwed up the electrical and abandoned me. 5. My Wife called ASP home office requesting a call back one week ago today. Not a courtesy call, zero communication from Corporate in Macon Georgia either. 6. I web searched "stuck pool light cord in conduit" and in a minute found various pool forums with solutions as this is not a unique issue. Search for yourself and see? I sent these to ASP , no response as usual. They don't care. The final irony is that ASP offered me a job because of my pool knowledge, pool business experience, and "you really take care of your pool" 'you're a perfect customer". I could continue but this likely suffices as a caution to be careful who you trust to do a job upgrading one's pool. Beware of ASP.

We have an aging water feature with several issues needing attention, including a busted pipe and…read moreburned out pump. Tony provided a detailed and very reasonable estimate and completed the work down to the last detail. He addressed many small issues with expertise and creativity to make our water feature run better than it ever has. He was thorough, addressing all of our concerns and even came back out to follow up. We will definitely call Zappa for any future water feature needs and we highly recommend!

We live in Greystone in Hoover, AL. I spoke with these folks on August 7, 2023, about repairs…read moreneeded to a large water fountain in my drive way. I was requested to send photos of the fountain and they would get back with me to schedule an appointment. I sent the photos the same day. Never heard back from anyone, so I sent a follow-up text on August 24, 2023, to confirm my prior text had been received. Text went unanswered again, so I sent a third text on September 7, 2023, which also went unanswered. This company is very unreliable, and I would not recommend.

Kyle from Elite Pool & Spa came by Wed. 8-20-25 to clean and provide maintenance for my hot tub…read more Kyle was very nice, professional and went above and beyond. I've never had a hot tub it came with the house I bought. Kyle explained everything he was doing and what I needed to do to maintain its up keep. I appreciated the time he spent to make me feel more comfortable with what it takes to own a hot tub. I highly recommend Kyle and Elite Pool & Spa in a Gardendale, AL.

Very knowledgeable staff. They sell you what you need , with confidence and experience. Would…read morehighly recommend this place.

My pool had been green for quite some time . Nothing I did seemed to help! This young man named…read moreKerry Ray suggested I use a special chemical that they only sold . At first because of the price I was very skeptical. I used the recommended amount he suggested. Got up the next morning to a sparkling clear pool . I am so pleased with this store

Gary and the team at Distinctive Pools truly are artists…read more The quality in the artistry of their work is amazing and it's very impressive. When looking for a pool builder, there are a lot of them to choose from but Distinctive Pools provides an incredible upscale elevated look. Their customer service is above and beyond and I highly recommend them!

You get what you pay for…read more After acquiring a home with a pool I did my research on Pool Maintenance Companies in town. Alabama Pool Services ended up winning my business because 1) they are locally owned and 2) they were the cheapest in town. While they are very nice to talk to most of the time I had a number of challenges and the cheap cost proved out in service. And maybe I'm lazy but the fact that the ONLY payment they will take is to mail them a check every month is annoying. There is only one person in the whole company that can tell you anything about a pool, even basic stuff. That person is the owner and he's rarely available or returns calls timely. If you have a schedule where you can call everyday at 7:30 am then eventually you can reach him and he'll tell you all you want to know but it's a frustrating customer service model to say the least. I paid for weekly service. A number of times I noticed that the pool was not very clean or I had to clean out the skimmers myself soon after my service day. It was hard to tell some weeks because they would come on Thursday and then Monday the next week. Never consistently. One day I was home and observed the pool guy from the window. He checked the chemical levels, cleaned one skimmer (dumping it out in the flower bed by the window), grabbed some of the bigger leaf piles with the net and then left. Tons of leaves still floating on the surface and one of my skimmers completely FULL. Not to mention didn't do any of the other things on the list of services I purchased. I called the company immediately and took some pictures. While the front desk attendant told me they had other complaints on the same guy, days later when I was able to reach the owner, he was prepared to defend his pool boy to the end. Didn't need pictures and didn't offer to send anybody out to clean it. He actually told me "he knew you were watching him so he wouldn't have skipped out." Chemicals seemed to always be ok but there were some various things like some yellow staining that I asked about and was told they could send somebody out at $110/hour to scrub it. Flash forward to 4 months with my new pool service company.. I pay $60 a month more. The pool is 110% cleaner and clearer every week. They come at the same time weekly and bring a bag with them and all the debris they collect ends up in my trash (not in my flowers). They resolved the yellow stain in one visit at no cost because they knew exactly what caused it and how to treat it. The pool guy spends more than 40 minutes at my house weekly making sure everything is perfect. Has even changed out parts on my polaris and other items for just the cost of the parts. The owner, manager and pool guy are all extremely knowledgeable, all have cell phones and will respond quickly. And amazingly, in the spirit of 2016, they auto debit my account for service monthly. I won't advertise for another company on somebody else's review but I would encourage people looking for service to not just concentrate on the cost.

I have used APS for over thirty years for maintenance, plumbing, repair /replacement, filtration,…read morechemical issues and various other needs . There is probably no one in this area that knows more about pool maintenance than Mr. Scokel. APS has always been prompt and reliable on service calls. Their charges are fair and reasonable. HLF Indian Springs Village, AL