To Expensive just to haul a sectional you got to be kidding me. The workers are nice and easy to…read moretalk to but their rates need to more customer friendly

Excellent Service. I had two rooms to clear out. Sean and Ian were both very professional and…read morecourteous. They had my stuff out in 20 minutes. It was large stuff too (couch,bedroom set, etc.. Received a call if I minded if they show up early. I said yes and they were there very promptly. All when extremely well and their prices are reasonable. I would recommend Junk King to anyone needing junk removal.

I have had Best Way for many years, and I appreciate the job they do…read more I have called the office for extra pickups, and when I needed my can replaced, they were always helpful and prompt in their response. The pricing is fair. If you think about it, where would we be without this service? I am grateful that they come to my home and carry away my trash. I pay online, and once I had an issue when they did not receive my payment. But I talked to them, and we worked it out. I didn't feel they were rude or disrespectful. I may have been short because of the aggravation of having to do the payment again. Not their fault. I would recommend.

Anybody but Best Way...This company is awful. Just read all the negative reviews…read more Not only do they not actually pick up your trash but the billing is way below subpar, like 1980's no actual account bad. Everyone is put on yearly billing because it is easier...for them. God help you is you get behind. Here is what you can expect. See love letter posted below. I have been a customer for years and you can count on a 20% non-pick up rate. This is because the tracking is the same as their Billing...almost non-functioning. The cans are not tracked and is you're like me living in the country my neighbors cans are right next to mine....sooo if one is in fault the whole stop is skipped. I called to let them know and was greeted with your account was closed for non-payment. Please see attached Statement! Note the balances...I have been making payments just throwing money as kind of a bill pay. As you can see the balance was nominal and reoccurring payments are being made. I'm being treated for cancer and money is VERY tight in this tough economy. Note the statement does not indicate ANY past due amounts of any kind but I did get (in the same statement) the legal threat....so that was nice. This is straight up bulling tactics buy a company with a THUG mentality. I immediately called the service rep at Not Best Way (NBW) and asked to speak to an account manage to let them know I made a payment and to turn on my service. Well I was bounced to voice mail and left a message...nothing but crickets in reply. That was 3 weeks ago and today on my pick up day...no service. In closing - Customer service...terrible I mean talking over your issues while you try to get relevant answers from the minion answering the phone. - Actual service: not too bad and you can't blame the drivers doing what they are told by the suits. - Billing: Basically this company is stuck in the 1980's. No ACH transfer...No actual information on past use status. NO ONLINE ACCOUNT VERIFICATION. I know a 13 yr old that can set that up! The KICK in the privates is when you finally get to a "service" manager you have ZERO escalation path. I was told there is no corporate phone number because they will only refer the complaint back to the "Lack of Service" manager. Do yourself a favor and just DON'T! you will eventually have a problem with NOT BEST WAY. At the end of the day NBW turned off my trash pick up a month ago with no actual notification on the statements, no phone call no late payment notifications on a person throwing up after chemo treatments. The upside is I did get the lovely legal action letter! In the words of Best Way owners Mike and Ralph Balkema "websites and graphic design aren't their strong suit". Heck guys y'all can even take out the trash. YOUR FIRED.

What a wonderful group of men! My old riding mower broke down while I was mowing the lawn and…read moreinstead of having it serviced I opted to purchase another. A friend recommended TriState Veterans Junk Removal so I called them. Within 20 minutes they were at my house and removed the eyesore (mower) from my lawn. Thank God for these men and God bless them! They are wonderful and their prices are reasonable. Teri

There are not a lot of options for removal of heavy junk and debris in this area - so when we…read moredecided to demo our pergola and deck ourselves, nerves set in quickly about how to dispose of the remnants. We looked into renting a dumpster and a bobcat, but it would have been at least twice the cost of hiring TriState Veterans!!! Response was FAST - they came out same day, and what a HUGE relief. Thank you, guys SO MUCH!! Great job!!!

Worst trash pickup company ever. If your trash can isn't placed exactly how they want it at the…read moreroad they won't even bother to pick it up. You have to call in advance to have them pick up a cardboard box, and even then they won't pick it up. Tried to speak with a supervisor, but he will not return any calls. They take your money and provide no customer service whatsoever. TERRIBLE company. Do yourself a favor and go with Rumpke. Best Way Disposal out of Burlington, KY is the absolute WORST.

I do not recommend this business. It certainly is odd to be writing who I recommend collects your…read moretrash, but if you care about what is done with your trash then you'll respect my review. Every truck I get behind whether it is on a back road, main road, I've even the types of trucks they have on the highway, trash blows out the top of it. Beyond littering the environment and endangering wildlife it endangers drivers and puts them at risk of obstruction or in worst cases injury. Best way is an ironic name. I sincerely hope the company cares enough to do something about it whether it's fixing the trucks themselves or employing people to clean up the mess.

I really wanted to do the right thing and recycle my TV that stopped working. I looked around in…read moreYelp land and a few other places and made a trip TriState Escrap. Once there, I was informed that there was a $25 recycling fee... something that was not disclosed prior. I could have paid the same by taking it to a retailer that was 3 miles away, not 3 states away. The guys working there were really nice to deal with, but still, it would have been good to know the charge beforehand. At least my old TV is being recycled... and in the final analysis that is all that really matters.

Great way to get rid of items that you don't want in a landfill. Easy to find location and…read moreconvenient to drop off items.

I have placed two orders online and received no calls back. I called in and was told "she isn't in…read moretoday but she will call you to get everything set up." No call. I emailed in follow up as well, no response. Unfortunate.

I ordered topsoil and it was delivered when promised…read more Charles, the driver, was so nice and professional - he even gave me plastic and helped me cover it since rain was predicted. I will definitely order mulch and another dumpster when I need them

Beware when paying online you will be charged a $2.95 processing fee…read more I usually send a check but with all the holiday mail thought online was faster. So when notifying Rumpke about being unhappy with the fee they cancelled my whole payment and said mail in payment. Of course they could have just refunded the fee and took the payment. So now they will have to deal with the mail delay TA DA !!!!!!!!!!!!!!!!!!! Also notified my city mayor & clerk to let citizens know. Not sure why a large company uses a process the charges this fee.

Our recycling is consistently not picked up and when I contact Rumpke they recommend leaving it out…read moreand someone will come within 24-48 hours however we have never had this actually happen. We have had to take our own recycling to a location multiple times this year to pay for drop off as we are consistently missed for multiple weeks at a time.