I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

USPro's people are courteous, friendly, and most important - competent…read more They come when they say they'll be there. They bring competent contractors to do the work, The do the work well, on time, and clean up after themselves. If you have a problem, one call to your contact at ServPro is all it takes. I can't say enough good things. Who knew I'd be happy to have had a humidifier leak!

US Pro is always very responsive to our customer's needs; they can work the home from clean up to…read morereconstruction; I appreciate their expertise.

They do high quality work and are very reasonable. They painted my sunroom in my home which had a…read morelot of detail and it looks awesome!

We were provided with a contract. Very professional and…read morefriendly. Arrived on time each morning. Removed wallpaper from a large area and a bathroom and then painted the room and bathroom. Four day job and at the end of each day - left area clean. We were very pleased with their work. Highly recommend! Janet Hall

WEll corperate got involved. But are they moving things along faster NO So far well they made…read morethem admit to Breaking my mirror, and have agreed to replace it. They agreed that the we will make a copy of the original house key and that is all. Got shot down. But I did not get a lock smith like I feel would have been the right thing to do. But went and got some rekeying package from LOwes!!!!! And had thier people do it!! Yea, the same people who lied about a mirror, lost a house key, and lost a power cord to a very large sectional!! Like I should trust that! When I looked at the lady from corperate, with a what in the world look. What choice did she give me other than that?????? NONE So still a lock smith will have to be paid out of MY POCKETY because of their irresponablity, and looking for the CHEAPEST ANSWER TO their mistake !! And well still even now I sit with family coming in and well you can see the pictures of how they left my home. Still WAITING, And still waiting while they argue with insurence company. And then wow another 30 Days waiting for them to show up. In my opinion did corperate help NO REALLY DOOR KNOB CAME OFF IN MY HAND THEY DENY RESPONSABILITY AGAIN SEE NEW PICTURES

Home was flooded due to pipe burst. They responded quickly and did ok work on remediation. In an…read moreeffort to move things along quickly, and because they said they could deal directly with insurance, chose to use them as general contractor for replacement work. They said they could have contractors lined up and would have done in two months. It is now a year later, work still not finished. Have had to have them redo many items due to sloppy, poor work. Have had to deal with insurance ourselves a majority of times. Many excuses on their part about why it has taken so long, including that we have not made decisions, but each time we checked on progress the decisions that we had made where not even done. Two stars is for remediation only. Would give zero stars for rebuild.

Just WOW! We normally use a higher priced competitor, but went with Pace Pro this time to clean a…read morefew high traffic rooms that had very old and heavy pet stains. The carpets look like NEW after Pace Pro! They got every stain out, were courteous and polite, moved heavy furniture around (then back), and the customer service support from Cassandra in the office was phenomenal! I can't recommend this company highly enough, and they are our new GO TO carpet cleaners from now on. They also have amazing coupons on their website.

PacePro is fantastic! Definitely professionals. They have cleaned our very old carpet 2x now and we…read morehave been extremely pleased both times. They even got rid of cat odors! They are a family- run business, experienced, knowledgeable, show up when they say they will, trustworthy. They explain what their process is and what your price options are very clearly. They are price competitive.

Great service, quick response time, super friendly staff! Would recommend them to anyone who needs…read morecarpet cleaning or restoration!

I called Fitzy's Steamatic out for a quick carpet cleaning, that was going to be quite the job…read more They came out, did a wonderful job, price was super reasonable, and service was professional and accommodating. I would recommend this cleaning service!

I think the Central Illinois location is out of business. My town is listed on the website as being…read moreserviced, but 2 different reps on the phone told me it's not. The first one said they're out of California. The phone number is for Delavan, IL. Reviews on the websie are from 2021 and 2022. Bottom line, there is no service available in Central Illinois.

911 was fabulous. They were at my home within an hour of my phone call. They were very…read moreknowledgeable, professional and helpful. The best part was they stopped by after a few times to see home everything was drying out. I would highly recommend.