I have been coming to ginger Bay for 20 years. My kids always buy me $500 in gift cards. I like the…read moreservices. My main complaint is that for two years or more the machine to make hot water has never ever worked no matter how many times I complained and then you ask the girls at the front desk to bring you water and they forget so the calmroom ends up being a frustration room. Trust me I have asked everyone working at Ginger Bay to work that machine to produce hot water and nobody can.

They don't offer dip manicure. They can't do gel on your toes..? You also cannot show up with dip…read moreor gel on your toes because they can't take it off there. Massage chair just vibrates and is so old. Impossible to get an appointment within 2 weeks that's not 8 am or 7 pm. Tried to make a prenatal massage appointment and next available was 7 weeks ahead. Overpriced for service.

Jasminka is the go-to woman you should be wishing was your professional waxer. She's insanely…read moreknowledgeable, she knows how to make you feel comfortable doing any type of waxing treatment. She also has the kindest soul out there. She not only gave me the best wax, like EVER but she proceeded to remove my ingrown hairs for me. (Which I was not expecting her to do, since I was just expecting the wax.) Jasminka is a true perfectionist and is possibly the only waxer who made sure the entire process was painless. She does countless different things aside from waxing, like facials, laser hair removal, etc. Dont sleep on this salon, it's awesome!! Also, Zina does my haircuts. All I can say about her, is that she's a god-send. I never realized how badly I needed a haircut due to some minor hair damage from bleaching. She layered my hair and gave it life, if you can get the chance, Zina's a great hair stylist. She bleaches my sister's hair, and she refuses to go to anyone but her. Says a lot about a great hair stylist.

Zina is so much more than a hairstylist to me. For the past five years, she's been someone I've…read moretrusted not only with my hair, but with my confidence. She somehow always knows exactly what I want, even when I can't put it into words. It truly feels like she reads my mind every single time. When I first found her, my hair was completely damaged from a horrific bleach job, and I honestly thought it was beyond repair. Zina didn't just fix my hair--she saved it. She took her time, was honest with me, and cared more about the health of my hair than making money or rushing the process. That kind of integrity is rare. There are plenty of people who are good at hair, but it's almost impossible to find someone with her level of talent and heart. Zina is kind, sincere, and genuinely loves what she does and the people she does it for. She treats you like a human being, not a transaction. On top of all of that, she's an incredible mother and an even more incredible person. I'm beyond grateful I found her, and I'll forever trust her with my hair--and my heart. What makes this salon unforgettable is the women. Jasminka is powerful, ambitious, and one of the smartest women I know!! She gave me the most amazing facial. Berisa and Aida always greet me with warmth and kindness. I wish I could remember everyone's names but there is so many more sweet uplifting women! Every time I walk in, I feel welcomed and cared for. This place holds such a special place in my heart. I've been wanting to write this forever!! Thank you ladies!!

I was recommended to Govero by a coworker who had gone specifically for a "curly cut". The…read moretransformation they made with their hair over a 6 month period or so was astonishing! When I set the appt I asked for Taryn as that was who I was recommended to. She is a curly specialist and WOW was she knowledgeable. Overall my experience with her was top notch. Taryn gave me an overview of what would happen during the appointing and has a big focus on client education. She walked me through every step and every product. Note: I am sensitive to scents due to having migraines and she was so respectful of this. Taryn had me smell the hairbath and conditioner to make sure it was not too strong before we even started. Taryn told me about the products and how and why you use them including the order and what they do for you. She educated me on how to get your curls looking your best. Overall, if you have curly or wavy hair and want to know how to take care of it and what it could look like at its best - GO HERE NOW! The education alone is worth every dollar!!! Sadly for me I learned 2 things I didn't anticipate: 1) I have a natural swirly in the back of head that will just kinda have a bald spot, its not just the way I style it 2) I was apparently already doing a fairly decent job, though Taryn did take my curls up a notch :)

This salon is well-known for having one of the only Level 3 DevaCurl stylists in the St. Louis…read morearea, so as someone blessed/cursed with curly hair, I wanted to check them out. Pros- decent haircut, super friendly stylist with AMAZING product knowledge. Cons - my haircut and deep condition took over FOUR hours!! She began my apt right before 4pm and I didn't leave till 8:30. While it's clear that Victoria knows curly hair like the back of her hand (and IS the curl care expert), a four hour haircut isn't an awesome sounding time commitment for anyone. I booked a follow up appointment for a few months from now - hopefully this time it won't be so time consuming!

This is one of the best places in Ladue. Maggie gives the best Facial treatment. Ashley is one…read moreof the best for cuts. This place is warm / welcoming. I can't wait to go back. ​

I have been a long-time customer of this salon - probably over 15 years. It has recently come into…read morenew ownership that is very unaccommodating. So much so that the previous staff all left for another salon right down the road. I was 7 minutes late for an eyebrow wax appointment and was turned away. In the time she (the owner I believe) spent telling me she couldn't do it, the service could have already been done! Save your time and money and go somewhere that values their customers more.

This is my new favorite place for haircut. I live in Kansas City but I am willing to drive here to…read moreget my hair done. Cannot beat the price anywhere else. Excellent and attentive to details. Women-owned business. Highly recommend.

I can't I believe I found the quality and convenience tucked away in this plaza…read more Found out the place has new owner and has over 15 years of experience. Wasn't sure at first as a guy but she cut my hair with ease and precision by instinct. Hardly any effort for my nice perfect fade! The hair wash chair was super comfortable. The space is quiet, calm and refreshing in a modern fashionable environment. Definitely giving this visit many more chances!

Love my new fall look by the best ... James!!!…read more My hair is super dark, thick and impossible to not let color look orange and damage the hair when bleached... he did a great job in giving me a very amazing fall color without it looking orange!! Thanks to the new stylist Alex for my blowout, he did a super awesome job too !!

I had an appointment with Anna. She wasn't interacting with my hair half of the time when I was…read morethere sitting, she was just chitchatting, asking me questions. She finally finished color touch-up on my hair then put me on hold for 30 minutes and she got another customer to cut his hair. Coloring my hair already took more than 20 minutes and she added extra 30 min wait time. I was trying to be patient but my scalp started to itch after that long time of waiting and I had to tell her about it. Luckily she finished her job with other customer on time and washed my hair. She used shampoo, which she supposed not to after hair coloring. Then she blow dried my hair. My hair already felt bad. Finally I was out after 2.5-3h sitting there. And she told me my check is $90! Before I book an appointment I asked them about their prices: The receptionist told me that color touch up + blow dry $40. I told this to Anna since she didn't mention anything, and figured her blow dry is extra $20. Luckily she gave me $20 discount for my trouble. Then I had to confirm all these info with the receptionist and she apologized for giving me the cheapest stylist price and ended up booking me with the most expensive one. I am unsatisfied with their hair service. My hair got frizzy and feels& looks terrible.

Julie greets you with warmth and, if you've been there before, she knows your name! The space is…read moreclean, quiet, and I always walk away with a great feeling (and product)!

Have been going here for about a year and have had multiple different manicurists - always…read moreprofessional and nice. I feel like the quality of my nails (dip usually) is always good. Usually pretty quick and easy to get an appointment. Comfy and clean. Will continue to return regularly.

Seen my girl Ngoc today at AQ nails and as always she was Amazing and accommodating . The whole…read morestaff here is so nice and welcoming check them out you will not be disappointed.

Short version: My nails are FIRE!! Leo COOKED!…read more A few small things could be improved (I elaborate below), but overall I'm obsessed with my nails and will return! Unabridged version: I have a go-to nail tech in STL, but she went back home for five months, so I have been fervently searching for a backup. After perusing countless hours of TikTok and ig posts, I decided to try this new AQ Nail Spa in UCity (AQ is a chain). Their instagram page boasts, "We can do any designs you want." Bold statement! I wanted to see if they could live up to it. I called one evening last week and requested an appointment. As I always do when I'm visiting a new nail salon, I requested their best nail technician; a tech who is excellent with designs, freestyle, and shaping long stiletto nails. I reiterated this about a dozen times in that 3 minute conversation (due to past experiences with people not listening or honoring this request). The receptionist assured me that he heard me and promised to put me with "the owner, his brother, or his best friend" verbatim. I arrived for my appointment and was greeted immediately. After I introduced myself and explained my previous conversation with the receptionist, a man informed me to sit in the first chair. He ended up being my technician. He was very nice. He pulled out my chair for me and asked if I wanted something to drink. He asked what I wanted and he offered suggestions. We ended up deciding to do a refill on my existing acrylics. He took a picture of the inspirational photo that I showed him so he could revisit it along the way, then he went to work. WHAT I LOVED CARE: I had one split/damaged nail that was hanging by the skin. Leo was so awesome with handling me with care as to not cause me any pain. That nail was off before I knew it! He was also careful with the drilling. Those drills usually cut my sensitive skin, but he was pretty good about avoiding my skin. QUALITY & DESIGN The fact that Leo looked at that inspo picture and killed it the way he did... I'm in awe! The shaping was good. The 2 nails that he had to fix/replace were slightly less curved than the others, but he was excellent with the filing and buffing. No rough edges or bumps on the nail surface. No color or paint on my skin. He took his time and did not rush. Although somehow my 2 thumbs ended up having different designs. I'm not sure if it was intentional or if something happened with the gold foil (see photo). No biggie, just an observation. But he picked the perfect color and adornments to accomplish the desired look for my nail set. ROOM FOR IMPROVEMENT Ask first: My nails were filed down to be noticeably shorter than they were before. Most techs ask if you want them shorter, to which I always reply no. But he did not ask. Maybe he forgot. Maybe he thought he did. Maybe he got carried away during the filing and accidentally went too short. I typically don't stare at the techs while they work because I don't like people staring at me when I'm working. So that's why I didn't know he was filing them down so far. They're still long, but they were longer. It's a small quip. Pressured reviews: After he took photos of my nails he asked me to write a review, which is fine. I said I would. Then he asked for my phone to "show me" how/where to go to write the review. (I laughed internally. Bless his heart. Little did he know...) I played along and gave him my phone. He took a picture of my nails to upload for the review. All of that is ok. What's not ok is me getting my phone back and seeing that he had entered 5 stars on my behalf. If I didn't love my nails so much I'd have lowered my rating to 2, because that was way too brazen for my liking. I speak for myself. Pricing; If you've read my previous reviews, you'll know that I am very outspoken about transparency in pricing. When Leo was done with my nails, I walked up to the desk to pay. In seconds he quickly wrote down a number to give to the receptionist- $150. I thought this was a fair price for his great work. I simply asked for a breakdown for my own reference. It took so long to come up with that breakdown. And when I got it, there were no itemized notes/services, just a list of numbers written on paper. When I asked him to explain he tried but some of the numbers weren't adding up. e.g. $20 to fix 2 nails, when the website says $5 per nail. Again, I have NO issues with the cost of my nails, they are 100% worth it, but I need them to have clear pricing. They should be able to input services rendered into their system and an itemized receipt should be provided with all services. Simple as that. Overall, this was a 4.5 star experience. A week later and I'm still staring at my nails in admiration. I get compliments everywhere I go. I am so happy that I lucked up with Leo; he's extremely talented! I will be back.