Blue Dimond Pool Service is an absolute lifesaver! We were stuck in a nightmare with a previous pool guy who had been "working" on our pool for months - messy, unreliable, and ultimately walked off the job, leaving us frustrated and helpless. ENTER Dan and the Blue Dimond Pool Service team, and honestly, it was like night and day! From start to finish, they were professional, honest, and unbelievably fast. I mean, in just three days, they had our pool fully up and running- plumbing fixed (even what the previous guy had butchered), liner installed, water added, and countless other little details handled perfectly. Nothing was overlooked, and everything was done with care and precision. What really sets them apart is their integrity, price, high-quality service from people who genuinely care about their work. Dan and his crew are approachable, skilled, and truly go above and beyond. If you're looking for a pool company that delivers results, respects your time, and treats your home with respect, look no further. We couldn't be more grateful to Blue Dimond Pool Service - they literally rescued us from a pool disaster. You won't go wrong choosing them! Thanks Dan - Blue Diamond Pools Service read more

didn't even schedule an appointment because the guy on the phone was a prick. Just a piece of advice if you run a company that requires you to interact with customers you should let have a tone and act like you can't help them I hope your company goes under. read more

Where to start... Hired Dan to install a heater on my in ground pool. He moved my filter so he could avoid pouring a pad for the heater. I had my plumber come out and run the gas line. When we turned the system on it started making a whining noise. Over the course of the next week Dan kept insisting it was because the gas line was too small. My plumber came several times and repeatedly tried to explain to Dan that the heater was getting more than enough gas pressure and that was not the problem. He even brought the equipment to show the pressures but Dan insisted it was the gas line. Nothing would budge him from thinking he was right. My plumber ended up calling tech support for the heater and troubleshooting to find out it was indeed a problem with the heater and nothing to do with the gas line. Even with that information, Dan still believed it was a gas pressure problem. When the city gas inspector came out he pointed out that an electrical permit was never pulled. Dan is not licensed to run the electrical and he insisted that he has "been doing this for decades and never had to pull a permit". In other words, he has done illegal electrical work for years. So, I called my electrician out to look into it. Dan had not installed a ground wire, the junction box was lying on the ground and several other things I didn't understand were not done properly or to code. 1. Dan was supposed to pull a permit, the heater was put too close to the electrical box (less than 2 feet away) and the heater, by code, has to be at least 3 feet away from the electrical box. Not to mention Dan is not licensed to do the electrical in the first place! 2. My plumber asked Dan to three-way call with tech support so he could be made to understand the gas pressure. Dan agreed. Dan said he called tech support, without looping in my plumber, and when my plumber called tech support they said they had no open case for my unit. My plumber asked Dan to come meet with him several times to resolve the issue but Dan never showed up. My plumber advised Dan that the heater company was sending a new part and that he would take care of installing it for me. The very next day Dan tells my plumber he has the same part on its way and will install it. What? A penny short and a day late! 3. Dan showed up at my home several times to look at the unit but never did anything with it even though I repeatedly asked him to at least trouble shoot other issues in case he was wrong about the gas pressure being the problem. He didn't. He wouldn't. 4. Not once did Dan call or text me or give any notice he was coming and I only knew he was here if I saw him walk pass my window. I reminded him several times that I had a new dog and was worried she would get out and that giving me a heads up he was coming was common curtesy. 5. My plumber tried to work with him to resolve the problem and at one point I was on speaker with the plumber and Dan was here. I was asking him questions and trying to get them together to figure out the problem. Dan didn't make eye contact, ignored most of my questions and when he did respond he would simply point to the gas line. 6. After speaking with my electrician Dan offered to come back out and move the heater and rerun the lines. I told him I had lost all faith in his professionalism and workmanship and to not step foot on my property. I had given him every opportunity to fix the issues and make things right but he just couldn't stop blaming someone else. This is just a summary of the numerous things that went wrong with Blue Diamond Pools; the highlights of my 4 week nightmare. The worst part is, Dan was recommended to me by Leslie's Pool Supplies so I mistakenly thought he was the right company for the job. Bottom line: I had to hire another pool guy to come move the heater about 5 feet from its current position, the plumber has to come back and move the gas line and the electrician has to come back and wire the system. Then, the electrical and gas inspectors have to come back to approve the work. I have to pay all these people additional money to fix all the problems created by Dan. This project has cost me more than double the original estimate Dan gave me. This has been a 4 week nightmare and it's still not over. read more

My service appointment went very smoothly. I received confirmation call before the appointment and Dan arrived on time. My experience was a very professional appointment with a satisfying result. I explained my pool issues, we went step by step through the troubleshooting process and my very large problem ended up being a very small fixable problem during that same appointment time, so yay! I feel very happy with Blue Diamond Pool Service. Not only was my problem solved, I received great advice on how to continue to care for my pool. Thank you Dan for taking such great care of me. I will certainly recommend you to my friends and call again if I have further issues. read more

Dan was very helpful and knowledgeable. He scheduled the opening of my pool just a few days after my call. I appreciate the way Blue Diamond took care of all my needs. I highly recommend this pool service. Thanks! read more

I have been using Blue Diamond for about a year. Mike has gone way out of his way to make sure my pool water is clear and proper chemical levels are in order. Mike has installed a pool motor and filter for our pool without incident and arrived at the time he promised. We have had a number of questions for Mike due to not owning a swimming pool prior to the home we bought last year. Mike has not hesitated once with educating us on what to expect and how to maintain our pool with minimal cost. read more

Blue Diamond Pool Service - Bacala and Fonzie enjoying a clear sky and pool. - Pool Cleaners Near Me

We have used Blue Diamond Pools for more than 10 year now. Daniel does a great job for us every year. A few years ago, we developer some cracks in our plaster which made the pool unusable until it was resurfaced. We put it out to bid to several companies and Blue Diamond Pools came within everyone else's bids. He did a great job of staying on top of all the various aspects and kept us up to date with our progress. We opened within one week of our target date, but that was due to weather conditions, not anything that could be attributed to Daniel. We love our "new" pool. read more

We love our new pool liner! Daniel Cowan and his staff did an excellent installation job. They are very professional and their pricing is competitive with other area pool services. If you need a new liner, you should get a quote from Blue Diamond. Vickie Gordon read more

Where to start....For the sake of being brief, I will only share SOME of the unprofessional interactions I've had with this company. When inquiring as to the cost of opening our pool, I was quoted FAR FAR less than the bill I received. From my past experience, "opening a pool" results in a pool ready to use with 3-4 days (a week if it's bad weather).... a month later the pool was still green. Day one included simply pulling off the cover and bladders and laying them in a heap on the side and putting on the garden hose to fill the pool. I'm assuming they put in some sort of chemicals (who wouldn't). Days go by and I hear and see nothing. I eventually put the tarp and bladders over the fence to straighten and dry them. Who knows how many times they came by but after a few weeks, don't you think there would be a check on the water or some action to improve the quality? My texts were all very very pleasant--still have the proof, yet the owner (from day one) was very sarcastic, short or snotty. I eventually wondered and questioned him if he knew the system was salt and not chlorine. Well, I'm dying to share the text I received after my inquiry.SO DISRESPECTFUL! I noticed an empty salt bag in the trash the next day. No clear water.....I eventually investigated on my own and found that the salt system's wire was severed (probably from last fall by the lawn service). Now don't you think they would have questioned--after a MONTH--why the water didn't clear?! And now they have the AUDACITY to send me a bill for over $500!!! You heard it! And so will the Better Business Bureau. read more