A young woman, Arg, assisted me in finding a pair of 9060. There was a mix up at my bank and my…read morecard was declined -- if you've been there, you know how embarrassing that can be. Arg however, wasn't even a little judgmental. She was really sweet, understanding and placed my purchase on hold. She's also incredibly skilled at her job, like, at an impressive level. Anyway, thanks Arg! See you next time :)

Was going to buy my usual size which was wrong, Anna took my measurements through a 3d scanner and…read moresuggested to me the right size, which made a huge difference otherwise going to buy the wrong pair of shoes. ANNA you are amazing and wish you the best, that you will be running your own store one day.

My first time here, and I bought six vintage dresses, all in excellent condition. The pieces are…read morepretty, unique, and clean. The more I bought, the more discount I received. The owners were helpful and did not pressure anyone to buy. When I return to Vancouver, I will come here again.

I went in to take a quick look around the shop with my niece and 16 month old daughter tonight. My…read moredaughter reached over and grabbed a garment that was apparently "delicate" (although the rack wasn't visibly marked as such) before I could stop her. A woman rushed in to say that children shouldn't touch and was pretty rude to me. I'd rather have someone tell me up front if there's a rack I should avoid instead of yelling at my kid for just being a kid. Even then, there's no need to be rude- I'm always doing my best to have my child act respectfully. I wouldn't recommend this shop at all.

Worst Customer Service I have ever experienced. Leggings have 0 Compression and fit VERY LARGE…read more Almost defective I would say. I had asked before I purchased about the amount of compression and the Customer Svc girl had told me that there was compression in the ones that I wanted. THE REAL ISSUE is that they are not willing to exchange my items for a smaller size so that they DO NOT FALL DOWN. If I could give this company a 0 I would. Really SUB PAR company and the WORST CUSTOMER SERVICE I HAVE EVER RCVD AND I SHOP ALOT~!!! Buyer Beware!!!

I fell in love with this brand about 5 years ago. The clothes are sustainable and the bamboo fabric…read moreline feels like butter against your skin. The designs have an edge to them that make you strut as you enter the gym. It just gives you that extra bit of confidence to dig deeper, go harder and love every second of it. I keep coming back because the clothes stand up against the test of time.

I have been a fan of this high end consignment store for many years even though I don't live in…read moreDunbar. Last week I scored again. A Tommy Bahama 100% linen blouse for $59.00. It was brand new, the tags still on @ $169. Then a very nice young clerk patiently burrowed through a huge box of bras to find me a strapless. Love the staff, love the prices.

Dragon & Phoenix is a very special place. I have been a customer and account-holder for years…read more When I moved, I (very briefly) considered trying to find a new consignment store closer to me. However, after considerable research, including encountering, for example, exorbitant "cleaning fees" and other unfriendly contract terms at other stores, my search confirmed what I had really known all along: Dragon & Phoenix is a warm and friendly place full of warm and friendly people - people who want your side of the consignment relationship to be as rewarding as theirs. This store is a class act and a Kerrisdale gem.