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    Blue Compass RV

    3.1 (32 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Blue Compass RV

    RV repair

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    Nicole W.

    My husband and I just went to Blue Compass Rv in Santee, CA. and we were met by a wonderful sales person, Bonnie. She was knowledgeable, thoughtful and didn't waste our time! She asked pointed questions about what we were looking for and took us straight to it. If the price range or size wasn't right for us she helped us explore other options. We ended up finding the perfect RV to meet our needs. Bonnie is an avid camper and provided so much useful information that it made the whole buying experience so much easier and fun! We did not feel any pressure to make any decisions right away. It was truly a pleasure to work with all the staff at Blue Compass RV in Santee. The manager Marty was very personable, cracking jokes with us along the way. He made sure we got the absolute best deal possible. (Seriously, we got a great deal!!!) Billy was our finance specialist and made sure we had everything we needed in our agreement to meet our needs. George provided us with our walk through and showed us all of the operating systems of our RV before we left the lot. Overall, we would say that everyone we worked with and met during this process went above and beyond for us. Thank you to all of you that helped make our dreams of owning an RV a reality! Sincerely, 2 Happy Campers Nicole & Shawn

    they never got leaks fixed during warranty and now the warranty is over they want over $1400 the replace them

    Except Joe as manager and Matt as manager of part department the rest of the staff are very careless when I had our RV for repeated issues regarding entry door and break light in back they always say that everything is fixed but unfortunately they don't have good mechanics and they really don't check everything after they are done with my RV For example I picked up our RV like over six months ago and I notice my floor mats are marked with dirty greasy shoes and they didn't car to cover the floor with plastic then I notice my front driver seat are greasy too And they didn't ever cover seats with plastic I have light creamy color leather seats that if they care little bit they could prevent them from getting so dirty I am warning anyone who wants to buy from them don't trust them for fixing your RV because when you have warranty to cover it they are book over 4-6 months then if they fixed it temporarily and you don't know yet once your warranty is over. Then they get you for any little repair, one of my recent disappointment with Blue Compass RV are Very careless and their mechanic are very impolite, we had to drive from Orange County for 1 hour and half to get to their service department in San Marcos after few days , I made sure they have my car ready before driving to San Marcos, I got a ride on Friday to pickup my RV before 10 am so we can leave early to avoid the traffic on Friday, We have paid them and ready to get in to freeway 5 north that I have notice my signal light in back doesn't work and they didn't even care to fixing it, so I had drive back to make sure get it fix for something that was supposed to be fix for repair that they didn't fixed it. Make the story short it is over 2 hours to fix it and we had to drive back with heavy traffic over 2 hours and 40 min I will post a video in YouTube regarding their services so everyone can see how careless are they when you drop off your 190K. RV to them how they give you back your RV

    Blue Compass made us feel special and celebrated with us!

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    Been trying to schedule warranty repairs for the past couple of days and have left several voice messages . No return call.

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    We extend our sincere gratitude to Blue Compass, Dean, Craig, and Antonio for their exceptional service.

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    EWT Mobile RV Service - Top tier Mobile RV Repair

    EWT Mobile RV Service

    (11 reviews)

    We were getting prepped to go camping and our slide-out decided to fail 3 days before the trip. We…read morechecked around, sent out quote requests and were answered very quickly by Tim of EWT. Tim was out to our house the very next day, on time and with a small back up crew. Within an hour or so, he had our problem solved - turned out to be a failed circuit board and we were lucky that he had one available and on site, ready to switch out. Prior to the repairs he explained to me what was going on, what he was testing and what might need to be done. After they swapped out the circuit board, he showed me what he did, demonstrated the proper way to use a slide-out with a glitch in it, showed us the part he swapped out. He also did a complimentary roof inspection and told us that we could call him anytime, day or night, home or camping spot, and he would come out if we needed another repair down the road. Our payment went through Venmo and his prices are EXTREMELY reasonable, especially because of the quick turnaround. Then (yes, there is more) he sent us some instructional videos that we could use down the road. What impressed me the most was his friendliness, his courtesy and his kindness. The same goes for his staff, Ivan and... (forgive me... missed his name even though he told me but I blabbered away and forgot, didn't want to look inattentive by asking for it again. Was it... Vince?) But I can tell you, they were friendly and outgoing, which also speaks volumes for the company they work for. In today's climate where you ask for a quote and you never hear back, you leave a voice mail and you never hear back, or you finally hear back and the next available spot is 2 weeks away, having Tim and his crew come out the very next day reminded me of what actual customer service is. Tim saved our upcoming New Years Eve camping trip and he is going to be the one person that we call when we have any issues in the the future!!!

    Tim quickly responded when 3 other "Mobile Repair Companies" couldn't be bothered on a Friday…read moremorning to even answer the call. I was given a 1hr window for arrival within 3 hours of calling and he arrived prompt and ready to get to work. As a 20yr retired mechanic I had an idea what could be leaking, but Tim walked me through the locations of these "trouble points", ran through the scenario systematically, and fixed our problem within 30min while showing me what to look for and why... It's so hard to find trustworthy help these days or assistance that's affordable... Finding both in the same guy with EWT was the blessing we needed to save our camping trip. I can see why he's one of the few approved vendors allowed into Santee Lakes Recreational campgrounds. Thanks again Tim!

    Infinite RV & Marine: RV Technology Solar Electric Electronics

    Infinite RV & Marine: RV Technology Solar Electric Electronics

    (60 reviews)

    A mishap required us to replace the original flexible 100 Watt solar rooftop panel installed during…read morethe manufacture of our six-year-old Class C motorhome. We searched for an established and reputable RV solar firm, and a friend recommend Infinite RV & Marine in San Marcos. My initial phone call was answered by office manager Daniela, who listened intently to my questions, and quickly put me at ease. Following the call, she worked closely with the firm's founder and technical maestro David - who reached out to discuss technical aspects and options, and soon we had a detailed and easily understood proposal in hand to add a pair of 200 Watt rigid solar panels to our RV roof, as well as all the subsystems necessary to make them fully operational and beneficial to our anticipated needs. The day of our appointment, we met the rest of the team, including David's son Zack, who runs the day-to-day operations of the business, providing hands-on leadership to a small crew of installers, to assure everything is up to his family standards. As Zack later said: "I treat every RV as if it was my own". With several restaurants, a multi-plex theater and brewpub a short distance away, I planned on spending a few hours nearby as the work was performed, and was pleasantly surprised to receive an early call that the work was not only complete, but that my cost would be less than half of the estimate. On further inspection and research during the installation, Zack determined my existing control hardware and other systems would be able to easily handle the new panels, and there was no need to install the hundreds of dollars of additional new equipment they had understandably ordered and prepared for the install. Though Zack could have easily installed that new equipment for an extra profit, and explained it away to a know-nothing like me, he didn't - - and that means one hell of a lot. Zack, David, Daniela and the team at Infinite RV & Marine have our utmost respect and admiration. We could not be happier with the work they performed. When it comes time to expertly install complex solar and other specialized electrical systems in an RV, they will most certainly be the first ones we turn to.

    I contacted Ivan at Infinite RV & Marine as I needed some wiring redone that I could not do myself…read more I had a rodent(s) get inside and chewed up my wiring for my inverter and I had no power to the house itself. Zach took a look at my problems and we discussed what needed to be done. He advised of his plan and explained everything he was going to do. I was provided with a written estimate and a work date. I happily agreed and gave them my deposit. Throughout the workday, they provided me with photos and updates on their progress. They contacted me when the work was done and went over everything with me during out inspection. Everything worked as promised and I left a very happy and satisfied customer. I would highly recommend Infinite RV & Marine to anyone that has the need for expert care maintaining their RV.

    Holland RV Centers - Quote Brand New Trailer,
 April 2nd, 2023 Buyer Beware. Total Rip Off with no Resolution.

    Holland RV Centers

    (229 reviews)

    They don't have good mechanics and specially they had to replace my side door RV during warranty…read moretime that never work and their body shop who installed brand new door they have damaged window and I am getting water leaks for over 5 years and they never fixed it from beginning and now I have pay one more time to fix window on entry door

    My wife and I purchased a Grand Design 17 MKE travel trailer. Our salesman was Steve Walsh. He…read moredid a great job in helping us secure a good deal and answered all our questions. I have had to fix a few things upon accepting delivery and Rachel has been great in the service department as has Joe the manager. The biggest help I have gotten from everyone is from Tony in the parts department. Tony, Chad, and Nikki and the parts folks are awesome. Quite frankly I have read the poor reviews this place has received, and I think they are much better than what has been said about them. One of my windows was broken on delivery and I had a hard time getting follow up to get the new one ordered, though it had been promised by many folks at Holland on several occasions. I shared my frustration with Tony, and he took it upon himself to ensure that I had no further issues with Holland. Tony helped me with a weight distribution, anti-sway Blue Ox Hitch and personally got my window ordered and approved by Joe and the service team. Once Tony learned that I was having some issues that I wanted to resolve and had not been successful, he really stepped up and showed the best this place has to offer. Even though the window still needs to be fixed, this fellow really wanted to make sure that this and all the other issues (as I learn -- a newbie) are addressed. Tony goes the extra mile every time and knows no limit in showing he cares and wants to help - this guy is the best of the lot! That brings me to the final point: Holland is NOT a 1 star place deserving of 1 star reviews. They carry the finest merchandise and literally stock millions in inventory. Not everyone carries Grand Design - it is to me the Del Mar and Rancho Sante Fe of Trailers. They have all the top brands and top parts to go with them. My assessment is they are just plain overworked and busy and probably trying to get qualified additional staff in a rough market. One thing for sure though - they are ALL HEART! They truly do give a damm about the customers and showed that with me. To me, they embody classic San Diego - the big city that thinks it's a small town. If you have been to LA then you know what I mean. It's much friendlier here. These folks are very personal and put their whole heart into everything. And all of us with good hearts are not perfect - that's the point. Finally, I can't forget to mention that Dave gave my wife and I a wonderful walk through with refreshments and a red carpet service. Another Holland guy with a big heart. And Hank even delivered our trailer to us as we were not quite set up for towing (an exciting process to learn). HRV has my loyalty. Give them a chance and they will have yours too.

    Ted's Mobile RV Inspections - Our "new" 5th wheel that Ted inspected

    Ted's Mobile RV Inspections

    (64 reviews)

    The owners to the ranch property I take care of in Bonsall bought a new Heartland 2021 bh250…read moreProwler out of state in December. On the way home the insulation rubbed off of one of the wires for the Dometic water heater and caused it to work sporadically. I spliced the wire and the water heater unit worked for about two weeks. I called the dealer and they said they could not find anyone in our area to come out and fix it. I googled repair services and Teds Mobile RV repair came up. I sent a link to his service to the dealer. I spoke with Ted over the phone a few minutes later after the dealer contacted him. He said he was booked most of the day but had a little time between calls to come out. He was at our property within an hour and done in two hours. Ted had to replace the circuit board, igniter, and a couple of relays. He also handled the warranty billing through the dealer. I was off property during this service call. Ted also called me when he was done to explain what he did. These days it is sometimes difficult to find people that are good at what they do and do what they say. My experience with Ted confirms that he has both these qualities. I highly recommend him! Dennis Pinnick

    Heard about Ted's inspection services through a friend. I highly recommend Ted to do your…read morePre-purchase inspection- I send his findings to the dealership and received a note from the manager "where did you find this guy? He is extremely detail oriented." His services are on par with others in the trade, but he communicated everything, everything he said he would do, he did and was on time for our meeting. 100%, if you need an RV/camper inspection your first call should be to Ted!!

    Airstream Of San Diego

    Airstream Of San Diego

    (4 reviews)

    I just bought my Airstream from this dealership and I highly recommend this team. I went to…read moredifferent dealerships in So Cal and the team of this dealership was amazing from the start. They made me feel like family and took the time to explain and show everything I needed to know. They went above and beyond in professionalism and in kindness.

    Purchased a brand new Airstream Rangeline from Blue Compass (Airstream of San Diego) in San Marcos…read more After first viewing it we had to sleep on it for a day and to research a bit. We found several issues that other owners were reporting and things to look for. One huge issue was firmware updates that Airstream required dealers perform before selling this model. AS also issued a recall requiring that the generator fuel line be replaced due to possible fuel leaks and risk of fire. When we called to ask about these recalls they admitted that neither recall had been addressed..., they were okay with us driving it off the lot this way on day one knowing full well there were serious safety issues that Airstream had already paid them to correct. We were told it would take about a week. It took about 5 weeks to get these corrected. Never once did anyone update us on the status on their own and most of our follow up calls went ignored. Because of the delay they promised to ship us a carpet set and apologized. We still did not know enough about RVs at the time but quickly learned that we bought a brand new unit with a good number of bugs and missing accessories. The unit did not have the awning tool and the sewer hose was also missing. The carpet set was never shipped and when we called about the missing components and the rug we were told that they did not come with a sewer hose (?) and they were going to get back to us about the carpet. We called Airstream and they confirmed that it was supposed to have the sewer hose and the awning tool... so the service manger flat out lied or was ignorant. She seemed pretty sure of herself though when she told us that we'd have to buy these ourselves. Blue compass also never got back to me about the carpet and never once did anyone follow up after the sale. The after-the-sale service was absolutely awful and basically non-existent. I cannot recommend buying from this outfit unless you do your due diligence and know enough about RVs yourself. Buyer beware.

    Blue Compass RV - rv_dealers - Updated May 2026

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