What an absolute nightmare! Consign your RV elsewhere. They can't seem to keep staff around. Ask to…read morespeak to someone else if your call is answered by Ivy or Paul Petrone (that is, if they are even still there after 6 months). Dealt with 3 different employees over a 6 month period as the current staff member had "moved on". Phone calls never returned and the attitude that you are served is just wonderful! I swear I thought my RV had been stolen after being on consignment for 7 months and never receiving a straight answer from anyone. At one point, a former employee contacted me and stated that I needed to make an insurance claim on my RV as it had arrived at the Mathis location with roof damage. After a several day fiasco, it was determined that the damage was "supposedly" on another RV with an owner of the same name. Imagine how annoyed my insurance company was? At another point, when I was going to move the RV, several different employees almost begged me to keep it there on consignment, swearing it would be sold soon. Sure, for way less after they had it listed well over 10K above book. Ridiculous. And be wary of the manager Chris, who plays good cop and pretends to be sympathetic to your frustration. I have waited over a month and still have not received a bill of sale. This is on top of taking a reduced amount on a very popular model of RV that should have sold quickly. You will be better off listing your RV yourself. I should have went with their competitor in Rockport. FYI - the RV was originally purchased at Howdy. I have also bought and sold several personal RV's and boats over the last 20 years. The way this staff behaves at this business is incredible and I can't for the life of me understand how they are still in business. The high reviews are VERY suspect.

Howdy RV is AMAZING!! Highly recommend to all my friends & family. I've purchased two RVs from them…read morealready. First after Hurricane Harvey & a second recent trade up for more space. No other dealers showed me the same respect, helpfulness, & willingness to workout a deal. I swing by every so often for parts & propane but mainly just to chat with my salespeople. Kris is friendly & cool. I hear their Service dept is the best around btw. Luckily I've had no issues so far. But if so, that's where I'd go. Thinking about a utility trailer next since I didn't buy a toy hauler.

A week ago, I spoke with Rick. I told him of my issues on my rig after finding their business from…read morethe Forrest River website. Rick told me to bring my rig in today (a week after our call) and they would diagnose the issues and then submit to my warranty company. I got up early and packed up my rig, drove it the 35 miles to the business and when I got there, he told me that they could not look at it today and that I could bring it back on Monday. Rick had my name and phone number and never called to tell me that they would not have a technician to look at it. What a waste of my time, energy and gas to go there. NEVER again! Terrible customer service. STAY AWAY!!

IF I COULD GIVE -9 STARS I WOULD…read more My husband and I recently visited Ron Hoover RV in Rockport while shopping for an RV. Unfortunately, our experience was extremely disappointing. The salesman, Charlie Ham, spent most of our time speaking negatively about a competing RV dealership just a few miles down the road. He even admitted to having previously worked there and claimed to have taken advantage of customers while doing so; something that left us very unsettled. When we inquired about used trailers, Mr. Ham dismissed them as overpriced and in poor condition, saying they weren't worth the money. Rather than focusing on helping us find the right RV, the conversation continued to revolve around criticizing other dealerships. Afterward, we decided to visit the competitor he spoke so poorly of and had an entirely different experience. The staff there was kind, helpful, and professional, and they helped us narrow down what we truly wanted. Because of our experience at Ron Hoover, we will not be purchasing from them now or in the future.

Still not happy about quality of service, but Wes was honorable enough to stick with original price…read morequotation. Jon C.

Went in to order a new door shelf for my refrigerator and while I doubted they were going to have…read moreone in stock they were more then happy to help me find one to order and have it shipped to them to hold for me until i get back into town. My first experience with going into their store but just looking around it seems like they are a VERY well stocked rv parts store and not just the typical rv maintenance and cleaning stuff you find at other locations. This place has ACTUAL parts for anything that might go wrong while you are in your RV.

From our recent experience with Blue Compass in Rockport, take my advice and DO NOT let them work…read moreon your RV. It took them over 100 days to fix our RV and there were other customers that had been there 4-5 months ahead of us. While our RV was there at least 4 employees quit and 3 were fired. That we know of. This means that one tech may start work on your RV and someone else that may or may not be qualified will put it back together. We did find that most of the employees generally desired a good relationship with customers, but the management was atrocious. I requested that the service manager Chris K. call me and I'm still waiting for that call. Our experience was so frustrating that after 3 years of RV'ing we decided to sell the RV. Yes, it was that bad. This brought us into contact with the General Manger Russell S. whom we inquired about selling or consigning our RV with Blue Compass. After this interaction I wouldn't have sold my RV to them if they had offered full retail value and that's why we drove all the way to Houston and sold it there. During this process I encountered several other locals that also had a negative experience with Blue Compass, Rockport, so I don't think it was just us. So, if you're getting repairs or even buying, my recommendation is to go someplace else. It is my understanding that Russell S. is the manager of the Corpus Christi store too, so it may be just as bad there.

We shopped here when it was ExploreUSA for an RV. We liked our salesperson Jan Goldstein. He was…read moreknowledgeable and helpful. But ExploreUSA didn't just sell it for the stated price. They tacked on the freight charge THEY PAY to get the trailer to them and an inspection fee as well as the usual TTL. So the price customers pay was thousands more than the sale price. No thanks. We drove 5 hours to buy our TT from a straightforward dealer. We paid stated price plus TTL. No hidden charges. Two stars for a good selection of travel trailers and a helpful salesperson. I hope the new owner reads this and does things differently because of it.

Thanks for your great assistance in helping me find parts for my truck cover and staying there…read moreuntil I had what I needed and made sure that I had the right parts.

Terrible - Terrible - Terrible - Terrible. The office manager Alex needs a lesson in communication…read moreskills. Doesn't like her job. They had the camper over 3 months to have all the service needed. The first time she communicated with me after the initial drop off is when she sent the estimate to my email. After more than several attempts to contact her through the initial email thread I had to call her. When I talked to her over the phone, she had attitude like I was bothering her with asking questions about the repairs. One of the problems I had asked multiple times was to check all the lights on the camper, I had no brake, turn, running, and taillights. Long story short she gave me static about it and finally said over the phone "the technician checked all the lights and everything works fine. She said when you come to pick it up the technician will assist you to show that everything works. Needless to say, when we plugged it in to the truck nothing worked. We had to have the technician troubleshoot the problem. Turns out the plug was bad along with the wires to the taillights were all torn up by rats...moral of this story they were never checked in the first place...she never communicated that to the technicians. Also, I had the wheel bearings serviced and re-packed, and you can see in the pictures how I found one when I pulled the cover to check that they indeed did the work that they charged me $500.00+ The bearing cover was laying inside the Lugnut cover. We should have taken it to Fun Town in Wharton to get it worked on since that's where we bought the camper. Least their service department is friendly and accommodating with them being open late and on Saturdays. Hope this helps anyone that's thinking about getting work done here.

This place has a lot to learn about customer service and satisfaction. I am going to call DRV and…read morehave them watch the video on you tube by big truck who had jason the water boy salesmen in a video of a customers 5th wheel and see if drv realizes what idiots they have trying to sell thier top end products and if you call the store the people are very rude and dont want to give any owners information so i guess they wont get in trouble but dont realize reviews like this and others is all it take to make other people go some where else to buy and spend a lot of $$$$$ I cant imagine trying to get customer service from a company with employees attitudes like this Dont go there go some where anywhere but this rude place Happy Camping

My husband and I stopped by this RV center after going to all of the others in town. The salesman…read morehad pretty bad customer service and didn't really seem to care if he sold an RV or not due to his rude response to questions.

Purchased a Palomino Bunkhouse and it's perfect for our family. They showed us several models on…read morethe lot and ones arriving soon. We took about a week and bought one. They were very warm and friendly. We highly recommend Del Rey Co & RV.

Del Air has been a great company to work with. My first experience with them was about 18 months…read moreago when an obscure plumbing fitting broke on our 5th wheel trailer. I called several of the suppliers in the Corpus Christi area and they all said it would be weeks before they could get the part in. I eventually called Del Air and explained what I needed. They told me to bring the broken part in and they would try to get me fixed up. This was an awesome step in the direction of providing good customer service. It took the folks at Del Air about 15 minutes of effort before they came up with a simple solution that has become a permanent fix. My most recent involvement with Del Air was in regards to a tankless hot water heater that did not survive the winter. Del Air was able to source a replacement unit and get it freighted in for a very reasonable cost. Del Air did NOT try to take advantage of a tourist in a seemingly desperate position. For that reason, along with their excellence in customer service I wholeheartedly recommend them.

Bought a rv from Howdy RV, paid in full , cash. waited 6 months for a title, they gave us the run…read morearound on the phone everyday for weeks. Finally went over there and they kick us out. We paid them cash in full for the RV and they kick us out of thier store. We had to pay an attorney from Corpus Chrsiti to get out title. tooks a month but we had to pay the attoeny $450.00. They robbed us and treate dus like sh#@. Never heard back from manager. I'm going to file in small claims to get my $450.00 back. Thanks Karol Stevens

We needed rv parts and they had what we needed. Very friendly, helpful (knowledgeable) and…read moreencouraging.