Best rental experience I have ever had in the desert. Very responsive and accommodating.read more

Beautiful views from the sandpiper unit i stayed in, quick responses whenever i asked something,…read moreand overall experience was amazing. Perfect getaway for the winter!

TLDR: Helios hired someone in Pakistan to harass me and try to impersonate me to take down an…read moreunwanted review. Never work with these people. If this continues I'll be exploring legal options Absolutely insane experience with this place. We paid $5K+ for an Airbnb reservation 2 years ago, and we had a poor experience given that price. Everything was slightly off about the place. The worst part was the washer broke, then they promised to pick up laundry and then never came. Once we went to go pay for our own laundry they almost didn't want to reimburse until we pushed hard. All of this I put in a fair 2 star review. Few days ago, I started receiving weird messages from Airbnb. Someone had apparently started calling Airbnb pretending to be me to remove my review. This happened 5-10 times. Then, I got a message from a WhatsApp number in PAKISTAN asking me to take down my review for a discount with Helios properties. After I went "what is this?" they deleted their messages.

We enjoyed our stay at the hidden gym, backyard entertainers property! All the amenities and…read morehousehold items were perfect to have for the family trip for Christmas! The hospitality and commitment to service provided was top-notch and very much appreciated. Highly recommend staying here next.

Words cannot describe the incredible team that PMI Coachella has put together for Property…read moreManagement. As a short term rental owner for the better part of 15 years, I had fairly miserable experiences with pretty much every other company, as they really only put their time and energy in the big mansions in the hills in Palm Springs, and rarely gave my condominium the attention and bandwidth l it deserved - ESPECIALLY as it was booked SOLID SEPT-MAY... and especially as I paid handsomely for my own marketing to ensure that it stayed full and busy. The last straw was with a company named ACME that pretty much made me nothing, and asked me to pay insurance that was insanely over budget for a small one bedroom condo; when I was enough to meet KEVIN and his team, he graciously took me on and quickly learned everything there was to know about short term rentals, how to best market small condos for short term, etc, treating my condo as if it were his own. From warmly greeting guests and giving them a tour of the facilities, to answering patiently all of the tourist questions that come in short term renters, dealing with last-minute emergencies in the middle of the night... The full band width of what a great property manager should be doing, KEVIN did with grace, patience, and an integrity and attention to detail that was unparalleled. The money was always 100% accurate, he handled everything and paid thru collected rent exactly on time every month, and honestly waived fees he really should have charged for outstanding presence and execution ... Things that most rental companies will charge a premium for- sticking around for the three hour window for the cable company to come repair a line, standing around waiting for the air-conditioning company to come by for its maintenance and repairs, even schlepping out on a weekend to deal with Guest complaints... KEVIN graciously did so without trying to nickel and dime. Once word got out about how outstanding KEVIN's team was, he quickly took over pretty much every rental in my association, and now carefully considers taking on new properties to ensure he can give it the best possible service. Whether you have a short term, long-term, or full on regular lease property, Kevin should be your first car. Even if he cannot take you on, he will give you options as to the next best possible management company in the area. MUST CALL.

Everything went well, but importantly the manager Chris Shorter. Great guy, respectful,…read moreunderstanding. He is always a phone call away for any assistants I may need. Very knowledgeable in all areas pertaining to my rental and then more! Thank you Mr. Shorter for all you done and helping my family put to ease when we were looking for a place! Sergio M.

Chris Cali of Keller Williams Reality is very professional and dynamic in her approach. She is…read morecompetent and was so helpful in selling my Palm Springs home. I knew the moment we met that Chris would be the one to sell my house. I live in Los Angeles and was completely confident in her abilities. My mind was at ease since I was 120 miles away that everything would go right. And it did. Faye Berger

What a fabulous ride that Chris and the team took my family on. Lots of ups and downs--and, of…read morecourse, mostly ups with a successful close to our escrow. They were there every step of the way, and made a very tortuous journey, not necessarily easy, but certainly hugely successful. A sale of an old, out of date La Quinta property at full asking price. Thank you to everyone for this! Highly recommend their services

My husband and I had been looking to purchase a home for several months in the Palm Springs,…read moreCoachella Valley area, and when we met up with and spoke to Carlo Lombardelli of RE/MAX Desert Properties we knew he was the realtor for us. Carlo took the time to listen to us and understand what we were looking for, he always had time for us which was important because our schedules were so crazy. Most importantly, Carlo was always there to answer our questions or make thoughtful suggestions, he was professional, friendly and went above and beyond. Oh, and we found the perfect house! We absolutely would recommend Carlo for all your real-estate needs. Dana & Richard

Carlo is one of the most professional, smart, experienced agent I've worked with. My husband and I…read morelive in San Diego and we own 2 properties in Indian Wells, California. One is an investment and the other is our personal property. Carlo helped us with both. We are in Real Estate in San Diego but for Real Estate in Palm Springs, Palm Desert, Indian Wells etc we use Carlo and refer so many clients to him that move out to the desert. Everyone has had an excellent experience with him. If I have a question regarding anything in the desert I refer to Carlo and I get a quick response. If you are considering moving anywhere in the desert do not hesitate to call, text or email Carlo Lombardelli! You will have the best experience!

I own a home in Palm Springs but spend most of my time in San Francisco, which means dealing with…read moreany kind of major home repair from a distance is its own project. When my electric panel needed to be replaced, I knew it was not going to be a simple call to a contractor... there was the HOA to coordinate with, permits, and a vendor to manage through the whole process. That is a lot of moving parts to handle from 450 miles away. Philip at Cliffrose Life Partners handled every bit of it. He found the right electrician, worked directly with my HOA to get the necessary approvals, and made sure the permit was pulled and accounted for before any work began. I did not have to make a single call to the HOA or chase anyone down for updates. Philip kept me informed throughout and managed the logistics on the ground so I did not have to fly down just to babysit a project. The work was completed on time, up to code, and without any of the stress I had been dreading. For anyone who owns property in Palm Springs but does not live there full time, Cliffrose Life Partners is exactly the kind of resource you did not know you needed until you have it. Having someone I trust to handle the details while I am away has genuinely changed how I feel about owning property in Palm Springs.

Wonderful experience, renting from poolside vacation rentals…read more The representatives were extremely responsive, accommodating, professional, and friendly at all times. The house I rented was beautiful and well appointed. Highly recommended in wood not hesitate to use them again

DON'T FART TOO LOUD!!…read more It was Saturday night of Labor Day weekend, around 9:00 in the evening, and we were a group of 50 year old women having a normal conversation in the pool. We were not loud, and we were not playing any music. The neighbors next door to the right (1966) were the source of the issue. They deliberately came outside to record us, listening in on a private conversation and trying to turn it into something it wasn't. Despite the fact that we were simply talking, we were recorded at the property line, and no sound measurement was ever taken. When we tried to discuss the issue calmly, an employee called the police on us stating "non compliance" and even her own coworker questioned why she did that as it was completely unnecessary. The police were called over a quiet poolside conversation at 9:00 on a Saturday night of a holiday weekend. On top of it all, we were hit with a $500 fine for talking in the pool. What made it worse is that we were never given any warning. No one ever came to us and said keep it down, or asked us to move inside, or gave us any chance to adjust. Even after the neighbor complained, which is what started all of this, they skipped straight to putting us out. No conversation, no courtesy, nothing. They just removed us. That was callous, and it showed they were not interested in resolving anything, only in penalizing us. The whole thing felt less like a real noise issue and more like a setup. It is hard not to wonder whether this is part of how they operate: welcome guests in, watch for any excuse, and hit them with fines to pull in extra money on top of the booking. The speed and eagerness to record us, penalize us, and call the police over nothing left us feeling like the fine was the point all along, not our behavior.

I have recently moved into a fabulous new home and I owe it all to my amazing Realtor, Bill Tuck. A…read moreyear before I was ready to buy. I contacted Bill, to have him send me emails with properties in the neighborhood I was interested in. He was very patient with me... and I received several emails a week showing me different models and different properties so I would have an idea of what to expect when I was ready to buy a home. When that time came, I set up a day with Bill to look at a few different models. And then, almost by accident, Bill found the perfect home. I am so happy to say that Bill made this whole purchase so easy. Bill is not only extremely knowledgeable, he's also extremely friendly and very calm... Which is helpful trying to navigate buying a home, which can be very stressful. They'll also recommend recommended various contractors for me to use once I purchased the house. And all of his recommendations were wonderful. I never plan on moving again... But if I did, Bill would be the first call I would make. I cannot recommend him high enough.

If you are looking for a real estate agent who is honest, speedy, knowledgeable and patient you…read moreneed look no further than Bill Tuck. Bill handled the purchase of our home in Palm Springs with agility and dedication that can only be described as above the call of duty. He made sure all inspections were scheduled and completed on time and kept us abreast of all regulations, covenants and restrictions. He certainly did his homework. Thanks to his diligence, the sale closed a week ahead of schedule. I could not recommend Bill more heartily. He is there when you need him.