The worst service my wife has ever gotten and she has dealt with them for sometime now now but all of a sudden it's terrible that the fabric is different and she was treated indifferent by the staff waited two months I wanna say more she causes it to through with them too through read more

I've been a customer of this company for many years and I have grown very disappointed. Recently, I ordered two bum bum leggings online. I ordered a grey pair and a pinkish pair. I received the package last Monday. It was delivered in a USPS envelop with a paper receipt included. I tried on the leggings. The grey ones fit well and I liked the fabric but despite the leggings being the SAME style, the pinkish leggings were NOT the same fabric and did not fit the same as the grey ones. Because of this I wanted to EXCHANGE the pink bum bum leggings. I emailed the company and they said I could go in to their store this Monday between 12-6pm. I arrived at the store on Monday and some plus-size curly haired lady behind the computer RUDELY informed me that the store was closed instead of welcoming me. I explained to her that the email stated I could go in today to make the exchange. She cut me off again to rudely state that I can't return them anyway because I didn't bring it in inside the original packaging. I'm not sure why on earth a post office envelop is needed to take something back to a store. Then she also stated I didn't have my paper receipt. THEY DID NOT TELL ME TO TAKE THE RECEIPT in the email, which should not even matter since the receipt is available online and the company should have a record of it. This should have been specified in the email. I left the store without complaining because I was upset that I drove all the way to the store for NOTHING and to be treated poorly. This lady proceeded to find my phone number and text me to apologize. The apology means nothing to be because clearly they do not care about happy customers. She accused me of not having common sense, basically called me a liar, and when I told her not to worry about it, that I would leave an honest review, she told me not to threaten her. It was not a threat and I am in my right to express my utter disappointment. I'm extremely disappointed with the customer service and return policy. They have lost me as a customer of many years and will certainly not suggest anyone to visit that store. The scrunch bottom workout leggings are better from cutebootylounge.com anyway!!!!! read more

Blue Body Brazil - Text messages from the store's representative. - Swimwear Near Me - Miami Beach, Florida

They should update the definition of ineptitude to simply say "See Blue Body Brazil". On 2 September I ordered my wife a body suit. I did my due diligence and read that it can take 21 days to ship. My wife wanted scrunch bum so I added two days for that. So I factored in 24 days lead time. After 25 days and no movement or word from them I reached out and received a reply saying their shipment was defective and their new shipment would arrive on Wednesday. 2 1/2 weeks after that (two Wednesdays gone by) still no movement. I reach back out and received "oh we are sorry, it will ship this Wednesday. Ok, now it is cutting it very close until we leave, but if they actually ship it Wednesday, it could still make it. Sure enough I get a shipment notification.... Late Wednesday and it wasn't truly shipped, it was "label created". Later Wednesday (11pm CST) it updated to in transit with a Delivery day of the 18th. I was relieved, until the now when I realized the USPS is even more inept than this company. So low and behold, we are leaving on our trip tomorrow morning without the expensive bodysuit that was ordered just for this trip. Congratulations Blue Body Brazil, you absolute garbage company for wasting my time and money. When you know you failed a customer like you failed us, you ship the delayed product expedited not random we will get there some between now and next century delivery by USPS. read more

I recently bought the Wioletta scrunch leggings and I was disappointed by the fit and the material considering the price. All my items came without tags and felt as if they had already been worn. I'm 5'3.. 117lbs with a considerable booty and the leggings fit loose everywhere. I'm ok with them being long since I'm not very tall but I've never bought leggings let alone scrunch leggings fit loose below the butt and on the knees. Extremely disappointed as a first time buyer. Ladies, Bombshell Sportswear has way better products/material! You will not be disappointed read more

DON'T BUY CHEAP CLOTHES AND BAD CUSTOMER SERVICE I got the black ring bodysuit and this material is no joke it feels so cheap it's see-through I paid almost $105 for something that probably cost them 20 bucks do not shop at this company. And it's funny how these are nonrefundable because they know how crappy it is. One size is is completely crap There is no way it's going to fit anybody bigger than me unless you want your ass being seen by everyone and their mom. I'm sitting here and reading more and more how unprofessional this company is and how cheap most of their items are they know they're overpriced they call people liars. I got them because a girl I followed on Instagram. read more

Okay it's 2018 and they STILL have crappy leggings and service! I don't like writing bad reviews on businesses but seriously, girl, listen and read. Do not purchase your leggings from this place online. I am SURE there is other places you can go and actually get good quality for an appropriate price. I purchased my leggings, I ignored the reviews and went on with my $80+ order, a week or so later I was super excited to receive my leggings. As soon as I tried them on, the scrunch ripped... THANKFULLY it happened at home and not when I was squatting at the gym. I reached out to Andrea for help and hoping she could help me out, i still wanted my leggings, I didn't want my money back whatsoever and all I got were: - it's your fault - there's nothing we can do - we ensure 100% customer satisfaction - but hey, here's a discount for your next order. I'm really upset. How can these leggings be "One Size Fits All" and in reality they don't fit you? How can Andrea say: "We inspect our items to insure that our customers are 100% satisfied with their purchase and the quality of their purchase." And when I reach out with my concern she doesn't do anything about it or at least show care? Maybe because I work at Disneyland & I always make sure guests get what they pay for and clear up their concerns I expected more from Andrea but the case is closed. To end this review: The quality of these leggings are poor, trust me. My review is to help others not waste their money on products that are bad quality. Not in spite or retaliation to their bad customer service. read more

Blue Body Brazil - Swimwear Near Me - Miami Beach, Florida

I purchased 2 of their body/jumpsuits online & was disappointed because they don't look like they do on ig or on their website. The sizing and colors are misleading ... they are supposedly a one size fits all but they are way too oversized; sadly more like plus sized :/ I really tried to give them a chance but I will not be ordering again due to not a variety of sizing or many options to choose from. read more

The customer service for Blue Body Brazil is awful. I have been a customer for close to 7 years, probably have spent thousands over the years. The quality in leggings and jumpsuits have gone down and if anything is wrong with your order - the woman who owns the store is the one who runs the IG page - she is actually the worst to deal with. I've never spoken to a business owner so impolite and incompetent. I always presumed that these reviews about her lack of customer service were dramatic , but then when I needed customer service and there was none to be had. She actually told me that I was "attacking" her when I requested she improve her customer service. And this is how you lose loyal customers. There are many other better quality leggings and bodysuits that you can buy where you will receive kind and just help with your order. Spend elsewhere. read more

I wish I can put zero stars! Not only do they not have a refund policy but you have to pay for your own shipping! THE MOST OVERPRICED pair of leggings I have EVER purchased! It has quality of santi alley downtown! Made in China crap! Sorry but I don't even know how this place is in business! They're advertising fake booth girls looking amazing in these leggings! This is coming from someone who is 5'8 and curvy, not to mention the leggings go up your crotch. Thanks but no thanks. I rather spend my money at cute booty lounge! read more

Really really bad customer service.....I have over 10 pairs of leggings from BBB. I received a style (Black top Love leggings) less than a month ago (worn 3 times) and they have holes all over them. Just a bad quality legging...when I reached out to customer service I was told it was past the 7 day exchange policy. I did not ask for a refund, just an exchange or store credit. Thinking I have been a long time customer without history of a return I assumed they would help....NOPE! Wont be shopping here again...there is a lot of competition in this industry you would think customer service would be a priority. read more

They need to get new stuff , I was there a year ago and they have the same leggings , The tops are not lined , good if you have fake boobs but not for natural I will be back but I hope they have more variety Service is ok . read more

This is a good store for Brazilian-style swimwear at a fair price. Most of the things here cater to women, but they do also have men swimwear. The men swimwear is really a small selection - but much of it is very tasteful in design. I do wish that they would expand the men selection and include other brands (Sol e Energía would be a great addition). With tasteful selections of Brazilian swimwear, coupled with friendly service, I would stop by and check this store again. read more

I ordered the printed leggings and they r def more see thru and not the most comfortable than I am comfortable with.. I called the number on the website and I think was the owner not sure but she was very rude when I was very calm and wanting to possibly exchange for something else. I had just received them in the mail she was not hearing anything I had to say and just kept saying "the leggings are not the problem the problem is u " over and over.. I was stunned and felt ripped off I just paid money for something. I would have liked to try the thick supplex but I won't buy here .. Poor customer service to say the least . I live in hawaii can't exactly go in and try them it's a risk buying online and this is exactly why I am nervous to buy clothing online but the Instagram pics were so cute and I love my workout clothes ughhhhh so disappointed read more

Two things you need to know about this place: 1) Go there and 2) Ask for Andrea. There's an old saying, when in Rome... Well when in South Beach that probably means you need to ditch that full coverage suit and get yourself a suit to show off more. And by more I mean buns, back, shoulders, breasts, thighs- you name it. Miami is a place to strut and Andrea is gonna make that happen. Andrea is a Brazilian native who's full of passion, knowledgeable and she's gonna help you reach your bare it and look good goals. I came here looking for a more South Beach appropriate bottom and I left here with three swimsuits. The bathing suit options are affordable and hawt! Whether you want red, gold, zebra, turquoise, prints, solids, one piece, two piece, half a piece- she's got it. You see something you like and she goes to the back where the real inventory is and she'll deliver. She's got an infinite supply of protectors for the bottoms so you can try them on and ensure they fit your curves the way you want them too. I LOVED Andrea's customer service and her swimsuits as well. read more

This review is solely based on theirThick Supplex Legging line. I ordered a pair of their red carmine thick supplex leggings and when I received them I was highly disappointed. The leggings are extremely over priced for the quality I received. I did a full in-depth review because there wasn't many reviews on the product. https://youtu.be/1VZsrqlNn4c I was very displeased at how unprofessional the company came off after I let them know that I was very disappointed by there product. After I put my honest opinions on a post of one of their promoters. Several people started to harass me over social media. I also show these messages in the video. Overall I would not recommend the company or the product to anyone after this experience. I gave them 2 stars only because their customer service was fine and after me voicing my thoughts they refunded me my money. read more

BUYERS BEWARE!!! UPDATED REVISED 1 STAR NEGATIVE REVIEW: I had deleted my original first 1 star TERRIBLE review and went up to a 5 star until the issue is resolved. So here and this is my final review conclusion, we are at the next week after being promised she would me send out new leggings from the the owner (Andrea). She ignored my email and 2 text messages today (3-29). Long story short the elastic broke after the leggings were worn only once, $93 a pair not Walmart prices When I initially complained through email I was told they will not repair them locally (MA) and no refunds. I spoke to the owner through text message (3-25) when she found out about the banking dispute and she apologized and said I was right she when she inquired more details about the issue/dispute (attached). I told her we already went through all this in email. It turns out it was not actually her but one of her employees emailing me about my complaint through her email account two weeks before using the owners email account. She claims she was sending out another pair on Monday (3-29). See attached pics, broken buttocks elastic leggings ($93.00), only worn once, also attached our text chat with owner admitting I'm "100%" right and I was treated wrong by her employee. Owner claimed she is sending out a new pair on Monday (3-29) (also attached pic). I already disputed this with my bank and already got my money back as they investigate the transaction. I told the owner I would cancel the banking dispute if she fixes the situation. We'll see what happens on Monday but today (3-29) I was stonewalled and completely ignored... So additionally I did not add this last week because I thought the owner was going to fix the situation by sending out new leggings today. During our text chat on 3-25 the owner of this business through text message (attached) had the audacity to write and I quote "the body is the problem not the items. " "SO NASTY." referring to my girls body. Her body is far from nasty. Very fit and petite, she is also Brazilian and has a great body. I have never seen such unprofessional behavior and conduct coming from a business owner. To write "SO NASTY" I couldn't even believe it with my own eyes when I read it, commenting on my girls body. That is just something you NEVER say to a client! I snowbird from MA and live on Collins Ave and every time I drive by this place now I get a bad feeling as I drive by. Well there you go that's the type business you can expect to get from Blue Body Brazil on Collins Ave in South Beach, completely unprofessional and rude to actually negatively comment on someone's body who is actually very fit. That's probably why they have a 2.9 Google Review Average out of 5 stars. So if you are going on go make purchase be very careful...! read more

Literally the worst customer service I've ever experienced. They say they would exchange at least, but thats not true. I tried it and I started getting random excuses that are nowhere in their policies... Also the responses I received were really rude and irrational. Only buy if you're willing to really gamble with the fit because you won't be getting your money back lol They don't care whatsoever read more

Followed this company for two years. Was on the beach and went into the store purchased two (expensive by any standard) pairs of leggings, was told they had to be customized and they would call me when ready for pickup. I'm not in the area often and never received a call. Went back about 30 days later was told the owner wasn't there had to come back another time. Called about a week later was told I had to come with receipt. Misplaced receipt and was told they had no record of my purchase so I was SOL. I found my receipt and ultimately got them. The owner was VERY rude to me considering I bought $200 worth of leggings. Customer service gets zero stars. I was a huge fan. Leggings are average. No longer a fan unfortunately. read more

Used to work here, the sales people make fun of customers they deem to be overweight and use special Portuguese words to make fun of african americans. I was literally taught sales tactics they use to even "scare off" people of a darker complexion or people "any bigger than a size 6" because the owner thinks they're "ratchet" or "low-class" Wouldn't recommend supporting this business read more

BBB is an amazing Brazilian shop for all swimsuit, fitness and sexy dress needs! The quality of clothing is absolutely wonderful. I have 2 bathing suits, 4 leggings and 1 dress from here. The fitting is perfect, making me feel sexy and stylish. Andrea provides AMAZING customer service. She is very accommodating and helps you make sure you pick the right size when ordering. She is always available for questions and concerns. The store is based out in Miami, but she regularly flies to NYC and other areas with a pop up shop which is very convenient. If you're looking for the perfect gym outfit or legging, definitely buy BBB wear. If you're looking for a sexy quality swimsuit, you must purchase from BBB! You won't regret it =) read more

I gifted a few items from Blue Body Brazil for a Christmas present to my daughter and two of them were the Bum Bum Pocket Leggings. One in Nude Crush and the other in Grey Lee. Since Blue Body Brazil only does One Size Fits Most, there were not size options to choose from. Unfortunately the same style of leggings from Blue Body Brazil, Bum Bun Pocket Leggings, have a vastly different size from one another. They are both the exact same fabric content. Consisting of 85% polyamide and 15% spandex. She said the Nude Crush Pair fit like a dream on her while the Grey Lee pair fit like a nightmare compared. Costumer service says it's because the Grey Lee pair has more compression but that don't explain why the waistband depth is so short causing camel toe and why the inseam length is so short compared to the Nude Crush pair. We've measured and taken pictures comparing the two and it's as if one pair is an extra small (Grey Lee) while the other pair is a medium size (Nude Crush). Since it was a Christmas gift, it's been over the brand's 7 day delivery date return policy. Which they do not accept returns, only exchanges. However this seems to be a cutting and sewing mistake on Blue Body Brazil's end. I contacted costumer service and was given a hard time about it and am expected to pay the shipping cost to exchange the Grey Lee pair of Bum Bum Pocket Leggings. Which isn't right since the leggings are cut and sewn completely different from the Nude Crush pair. Plus we're worried this is going to happen again with cut, sewing, and sizing inconsistency with the brand. She's been wanting leggings from Blue Body Brazil for so long but this experience is extremely disappointing. We unfortunately will not be buying from nor recommending Blue Body Brazil due to how they treat their customers and handle problems with their merchandise. They did make an exception for us to do an exchange. However, we're expected to pay for the return shipping which is understandable if my daughter decided that she just didn't like the items. But she's loves them. She's just let down by how vastly different the two One Size Fits Most leggings fit due to the cut. On top of that, we don't trust that the brand will say they received the items and if they do we wonder if they'll send the new items to us that the exchange is for. The trust with the brand just unfortunately isn't there. It's very unfortunate considering the potential Blue Body Brazil has. This is not a brand to shop from especially if it's a gift because if it's past their 7 day exchange policy and you need to send them back for whatever reason they won't accept it and they'll say that's "your personal reason". read more

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Let me just begin with that the swim suits from this place are nothing short from AMAZING! If you're looking for something fun, sexy, and flattering this is the place to go! The owner is great!! She helped me select a beautiful bathing suite I'm in love with! Trust me ladies, this is the way to go! read more

Don't waste your time. The bathing suits look cute and are terrible quality. Wore a one price that fit perfectly once and the strap popped off, thankfully not in public! That would have been a nightmare. Cheap quality. When I called to tell the owner she said they are cheap quality and cannot exchange. Lol that is a joke. Don't go there are tons of other shops read more

Blue Body Brazil - Only two straps, come on sewing should be better then that - Swimwear Near Me - Miami Beach, Florida

I recently purchased a suit through Blue Body Brazil's website and I must say I am very impressed by their customer service! I initially was sent the wrong size, they don't allow returns but they offer an exchange. They kept me in the loop as to when they received the suit I was exchanging and when they would be sending out the new one. The whole process was quick and painless. PLUS the suit is beautiful and great quality. I can't wait to take it with me on my next trip to Maui! read more

Hi! My name is Kimberly and I want to start off by saying AMAZING SERVICE I came on here to see if they had any reviews and I'm shocked by some that I have read. I have dealt with Andrea and she's always so sweet to me and contacts me right away when I have any questions. I have been following Blue Body Brazil on IG for a few years now and I recently made my first purchase with 3 thick supplex bodysuits. OMG I am in love with the quality! I'm 5"4 and I'm very curvy so I'm always in the lookout for good bodysuits and leggings that aren't see through. If you're looking to purchase from them you will not be disappointed. The quality is so amazing and it's casual and workout attire The material on the thick supplex bodysuits are great! Keep in mind if you have thick thighs you must know that they do become a bit see through. But with these leggings you can't see a thing. Since my first purchase I just bought 2 more bodysuits and will continue to be a customer. Not only do they have amazing and polite employees but they also have good quality clothing read more

Blue Body Brazil has been the worst online retailer that I have dealt with (and I shop a lot). The merchandise that I ordered in April came very damaged in May. When i emailed the the contact info that came with the shipping info, I received a message back from the staff that deflected the fact that they shipped out DAMAGED MERCHANDISE with two giant holes in the leg area and then proceeded to assume that a larger body should not be doing "heavy workouts" in this bodysuit (I am 5'1 and 115lbs). What the tonedeaf "Staff" ie. manager failed to understand is that her staff shipped out DAMAGED MERCHANDISE. Even after this terrible behavior from the "staff" I gave them a second shot to make it right. In June I had to reach out again only to get the same excuse that I was told in May... a new shipment is expected on Friday and while they do not have the color I ordered, and I am welcome to drive 50 miles to pick out something that they do have in stock. NO THANK YOU!!! REFUND. BEWARE DOING BUSINESS With BLUE BODY BRAZIL (Online or in person). read more

Trashhhhhhh cheap cheap cheap who pays $100 for a bathing suit that the ink leaks and they don't care nore will they exchange or nothing She put the blame on me and said that I didn't know how to wash it even though I washed it by hand and hung dried it Karma is a bitch and I will no longer buy anything from those people I suggest no one goes and spends their money elsewhere where it's valued read more

Poor quality. Ordered Bianca bottoms and sports bra. Bottoms are completely see through and do not sit higher up on the waist as shown on the model. Very cheap quality. The Bianca top is cute and fits nice but not lined. I also ordered the black open back bra top in thick supplex. Disappointed as I thought it would fit more like a crop top but it's definitely a bra. Also not lined. The front shows a lot of skin and not because the neck like is deep but because it's wide it basically shows your entire chest and boobs to the point where your nipples are about to show ( and I have very small breasts) read more

ONLINE SHOPPERS BEWARE. I ordered the Acai colored leggings, they came in this ugly dimple material, the pictures were very misleading and online the leggings looked smooth material (like any normal legging material would be). What's worse is I paid over $100 CAD to buy and ship these leggings, and their exchange policy (NO REFUNDS) is only 7 days. I live in Toronto... 7 days for international buyers??? This is not buyer friendly. The material was also see through, so don't plan on working out in them, or bending over for anything, or taking pictures in them. Waste. of. money. read more

The worst customer service on the planet. Don't waste your time. If you want cute butt scrunch leggings order from Celestial Bodiez. They have a great return policy and amazing customer service!! read more

I had the same RUDE and UNPROFESSIONAL experience as Devon V. I purchased two pairs of leggings that were shipped without a packing slip. One pair was defective and being that there was no exchange or policy information on the Website, I called the number that was listed on the Site. A woman rudely answered, I said I need information on returning/ exchanging an item...she rudely said everything is on the Site...everyone else can find it why can't you...I said is there a customer service number...again she said everything is on the Site. I asked her to navigate me as to where I can find the info...she got dumb for a few seconds and said send an E-Mail and someone will get back to you. She did not attempt to be helpful in anyway. read more

Fabulous team of girls here. And I wish I lived closer to this store! I want to work there! Haha! Andrea is very sweet and helpful. The girls there have smiles and great attitudes and are very helpful. No matter what they make u feel cute and sexy when u put on their clothes because 1. The clothes are GREAT quality and 2. The girls that work there are like "girl! You look beautifullll"! Haha. It's a confidence booster! I love this store. Next time I'm in Miami it's top priority to visit ! And I will be ordering online and visiting the trunk show in NYC! Thanks ladies ! You all were amazing! read more

Wow! Best customer service I have ever encountered from a business and a huge thank you to Andrea Vitiello!!!!! You are amazing girl! I had a little hiccup with my order. I called and Andrea took care of everything and even went above and beyond! Love my purple leggings and can't wait for the blue ones to come! Hopefully I can get to the store in person in the near future! Highly recommend!!! read more

If there was a way to give this business no star I would. Never in my life have I ever experienced POOR, DISGUSTING and RUDE customer service like this. I ordered two work out leggings online and when I received my overnight package there was only one legging inside. The package was clearly sealed and unopened when I received it and when I called the sales woman Andrea, she simply did not want to hear my concerns and asked me to send an email, so I did. As soon as I sent the email she called right away extremely defensive that she "swears" she sent two leggings and that anyone can call and say they hadn't received one before to get something for free. But then when I asked if this has ever happened she said NO! She made ZERO effort to listen or accommodate the customer. She refused to send me a new pant that was $71.00 and said that she could talk to her department about getting me a coupon!!! This business is a complete joke. It is beyond obvious that this women made a mistake and did not send the second pant but without checking her inventory or the room that she shipped the item in she rather not eat her $71.00 (which she wouldn't loose because she never sent) rather than thousands of dollars that could be potentially spent in that store by me (a customer) and all of my friends. I work in customer service and deal with all different businesses everyday and this is by far THE WORST CUSTOMER SERVICE O EVER EXPERIENCED. This company is a thief! read more