Our stay with Blu Vacation Rentals was a disaster.
We booked what was advertised as a private townhouse with direct beach access -- instead, we got a hotel unit inside a huge building (Castle Beach Club) with no privacy and unsafe access to the beach.
The unit was dirty and falling apart: broken furniture, damaged outlets, cracked tiles, rust, and a roach infestation. On one evening, water started leaking all over the patio from the roof. Outdoor furniture was unsafe to use, and there was no dishwasher as promised in the listing.
Communication with Blu was awful, slow, dismissive, and unhelpful. They took no real action to fix anything. The check-in experience at the building was also terrible: rude staff, long lines, and disorganized valet parking.
This company is misleading guests with false descriptions and poor maintenance. Definitely not family-friendly or worth the price. Avoid Blu Vacation Rentals if you care about safety and cleanliness. read more