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    Blown Away, inc

    5.0 (2 reviews)

    Services - Blown Away, inc

    Eyebrow services

    Haircut

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    6 years ago

    Helpful 3
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    Love this 1
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    7 years ago

    Helpful 1
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    Arch Eyebrows & Spa - Exterior of store

    Arch Eyebrows & Spa

    3.3(13 reviews)
    11.2 mi

    Wanted to try a new place that was in closer distance for eyebrow threading. Initial welcoming was…read morenot warm overall customer service was lacking, multitasking during service, no indication of disinfection or sanitation between clients. Based on my experience I feel that there are better places in the Indianapolis area worth your money. The eyebrow threading in general was the worst that I have had in a while, waiting for them to grow back after a butchering of my eyebrows.

    I will NEVER. And I repeat. NEVER. Go here again…read more I have gotten my brows done for over 15 years now, and on Thursday, I decided to come here (for the third time) because they're 5 min from my house. They've always been extremely rough with my face... So after the first time of getting my eyebrows threaded here... I asked to do waxing. (Because I had recently gotten my eyebrows waxed, for the first time, and they were super gentle! So I assumed it was a universal thing... to be gentle). But BOY was I wrong. The second time I was here, the lady had successfully talked me out of getting my eyebrows waxed, because she assured me that she would be extra gentle to my face. She did a decent job. I would go see her again, maybe. But THIS time, however, when I came in, the lady (in all grey) asked what service I would like, and when I said I would like my eyebrows waxed, she didn't say another word to me after motioning towards her chair... And the next thing I know... She completely TORE OFF the skin under my eyebrows. She was running her mouth the whole time, putting hot wax on my face and ripping it off without any noticeable care... It hurt so bad. But I didn't realize she was tearing off my skin until she put the alcohol on my face and it BURNEDDD!! It burned so bad tears swelled up in my eyes. But since I asked for waxing, I just assumed that maybe this was on me. Then she took to threading, because apparently she didn't wax my brows right all the way correctly, so she started threading my brows, and told me that she needed to fix a few areas... so what was I to do? Tell her no? So I had to sit there while she ALSO threaded me. Lmfao 10/10 worst experience ever! It wasn't till I woke up the next day... That I saw there were red gashes above my eyelids, (under my eyebrows,) where the bruises were healing, where she completely tore off my skin. And they hurt!!! Like touching them hurt!! (I'm talking at least 19hrs later!) I took pictures of them. So if anyone would like them. I can put my email (ahsbrent@gmail.com) and you can reach out to me. But I'm way too embarrassed to put them on this page publicly, because she really tore me up. Lastly they charge you extra to use card instead of cash and I think it's an easy way to intentionally upcharge EVERYONE who comes in... Because like, who brings cash? So 10/10 I would NEVER go here. (And since that's a double negative.) I would 0/10 go here. So if they muff you up, that's on you.

    Photos
    Arch Eyebrows & Spa
    Arch Eyebrows & Spa - Interior workstation

    Interior workstation

    Arch Eyebrows & Spa - Eyebrows with a chunks off of both sides nearest the middle

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    Eyebrows with a chunks off of both sides nearest the middle

    Bare Wax and Spa - Lobby

    Bare Wax and Spa

    4.5(54 reviews)
    15.4 mi
    $$

    Had a GREAT experience. The shop is beautiful and the people are really seeet and nice. Would go…read moreagain if I wasn't going outta town!! Got waxes for brows, upper lip, and sideburns. Bethany did emmm.

    I really wanted to love this place, but am sad to not have had a better experience! I went today…read morefor my first bikini, full leg, & underarm wax. There are a few elements to review here. First, the girls working were all kind. My waxer maintained conversation throughout the entire waxing process to help distract from what I'd think would be a pretty painful & uncomfortable process for most people (I have a pretty high pain tolerance). My first negative was the fact that they never took the time to explain to me what in the world was going on and what I needed to do post-wax. Thankfully, I'm a researcher, so I had a good idea of what to expect walking into my appointment, but my waxer didn't explain a single aspect of the wax to me - just went ahead and started, despite clarifying it was my first wax. When I was leaving, they handed me a couple mini aftercare products and said bye. I wasn't bold enough to ask what they were because I felt very much like I was being rushed out, so again, I researched and determined a good course of action. I feel as though if you have someone who is coming for a first wax, you really need to be clear what is going on and especially what the aftercare process should look like, you don't want them to mess anything up! My second biggest complaint is the amount of bruising I have! Unfortunately I can't upload pictures of this because of the location (bikini wax), but it is pretty significant. Also based on research, I think this could be due to the technique used by my waxer that led to this not being the best experience (not making the skin taut, rewaxing the same area, etc.). Had I known these things in advance I would have spoken up, but here we are :( One suggestion I'd make to this place would be to also figure out a way to make the rooms slightly more private. They have the layout of the waxing rooms with the waxing tables/beds facing so that, if laying down, your legs/private area is facing towards the door. I mention this because, if the door opens for any reason, you would be completely exposed to the brows/lashes area of the salon. My waxer stepped out of the room and asked me to remove my underwear and lay on the table, but I wasn't comfortable doing that until she was back in the room with me, knowing that the door would swing open and I'd be exposed to who knows how many people! Probably worth considering switching the tables to another wall to protect the privacy of the clients!! However, one of the perks of this place was that they treated my service dog with so much kindness. They were very welcoming and had no issues whatsoever with her coming into the business. I'm always so thankful for places that are accommodating of ADA like this!!

    Photos
    Bare Wax and Spa
    Bare Wax and Spa - Front Desk

    Front Desk

    Bare Wax and Spa

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    Blown Away, inc - hair - Updated May 2026

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