Ordered on the recommendation of my cousin and was very happy! Sent a beautiful arrangement to my…read moreother cousin who loved it!! Full of beautiful flowers and greens for Christmas and a large arrangement! Very thankful & happy! Will be a definite repeat on my list!

Beautiful flowers. Wonderful customer service. Lovely people and a great experience. Won't ever go…read moreanywhere else!

Had flowers ordered for my grandmothers' funeral. Large order 900$ plus tax. This including both my…read morebrothers, and my father and self. Asked for easel arrangements. Wanted full flower arrangements and were willing to pay extra to make this happen. All sibling arrangements were to be the same except different colors. They were not. My specific easel was pink Roses and Lillie's. Flowers showed up to the funeral home wrong, missing Lillies and not full at all. I had maybe 20 small roses and 6 inches apart between each flower. So not full either. My mom saw them first and sent them back for Lillie's to be added as that's is what we paid for. I show up to the funeral home and see what they delivered. My heart sank with disappointment ---They looked terrible, wilted, beat up, and sparse. I mean terrible. No joke-- Wilting and browned, dead. My brother's easel didn't even make it to the next day to the church service/burial. We could not go into the store because they are "closed for covid" it's Jan 2023.. We called to voice our upset and "Lynn" who told us it was "well worth the price" then put us on hold for 35 min and waiting for us to hang up, never returned. That is how they treat people grieving. Rip them off, send dead flowers and then never return to the customers on "hold". Do yourself a service and don't go here.

Didn't get to go inside to get last minute flowers…read more They are closed to the public due to covid, even though covid is over. Phone and delivery only. I unfortunately order by sight to know what I'm getting.

I was in Cle for my wedding and I needed some last minute thank you bouquets. I called ahead and…read moreasked the guy about the bouquets he told me that they had premade bouquets. I'm rushing to get there call back he navigates me to the store. I get inside all of the flowers or dead or dying. So I ask him like well all these bouquets are old he like yeah I'm trying to get rid of them. Anyways long story short he was overcharging and everything was dead! I ended up going to Heinens on E 9th..

I picked this location because of the high rating but now seeing these reviews are a couple years…read moreold, it seems things changed. I ordered a delivery for a birthday and my order was never acknowledged. When I reached out to the company, I was told that the designers abruptly left the date of the delivery and I should dispute my transaction for a refund.

Absolutely beautiful selection of Christmas arrangements and Poinsettias. I am doing everything to…read morekeep the poinsettias alive and thriving. I don't know why anyone buys them elsewhere!

Same day delivery and the bouquet was absolutely beautiful! They have very talented florists that…read morecan make arrangements far better than the stock options from the online chains. And better prices too!

Extremely pleased to know that my husband loves me enough to order my flowers from Carol James…read moreFlorist. A very friendly knowledgeable staff putting together beautiful bouquets for all occasions. Perfection.

I am very upset with the outcome of the 1-800-Flowers on-line purchase that ultimately got…read morefulfilled by Carol James Florist. I ordered the arrangement on Friday morning to be delivered on Saturday to my mother and sister in law in memory of the death of my brother in law (son and brother). After discussion with my mother in law Saturday evening to my dismay Carol James Flowers called my mother in law's house prior to delivery which should NOT have occurred what are they thinking? They never even tried to deliver these flowers but instead gave my mother in law a call to determine if she would be home and they were just leaving the shop at 12:45 pm. Per the 1-800-flowers website the florist is NOT supposed to call the delivery location unless there is a problem with the delivery. The florist calling prior to even trying to do the delivery negates any surprise so if you don't care if the delivery of the flowers is a surprise or not give them a call. This phone call resulted in all the confusion being started and ultimately no flowers were acquired on Saturday. Carol James Flowers called my mother in law Saturday prior to leaving the shop to ensure they would be home. My mother in law stated they were just leaving the house and that she and my sister in law would pick them up instead. My mother in law had thought the delivery was at the same florist that delivered the flowers last year (Bedford Floral) so promptly went to this location which was closed upon arriving and waited an hour to finally give Carol James Flowers a call back to determine why the shop was not open. They then conveyed that my mother in law had gone to the wrong location and that they were closing. Needless to say they did not attempt to deliver or do anything to rectify this whole issue even though the website states "Please note that deliveries are typically made until 8PM in your recipient's time zone. Once we hear that your order has been delivered, we'll send a confirmation email. Remember to check your Promotion & Spam folders for emails on your Order & Delivery confirmations." Now my mother in law MAY get the flowers delivered on today but I will wait to hear and now can assume the flowers will be lacking their beauty because they have sat in a cooler for a prolonged period of time. I also paid for a delivery service that was NEVER done and did not result in the surprise delivery that I wanted when I ordered. Granted my mother in law went to the wrong location but this would have never even been a thought if Carol James Flowers just delivered the flowers and never called in the first place. The day was great on Saturday so they could have delivered and just left on my mother in laws front porch. I have ordered from the 1-800-flowers website before with no issue before. Hopefully these flowers will get delivered today. I will update this review along with a picture of the flowers after this has been done. Update (1:40 pm): mother in law called florist and florist stated they received some sort of communication from 1-800-Flowers stating the order was cancelled. This is different that what 1-800-flowers sent me when I emailed them the results of this order. 1-800-flowers sent me an email stating:"Dear Customer, Thank you for reaching out to us. We're very sorry your order did not meet expectations. We're fully committed to our 100% Smile Guarantee, and have scheduled a redelivery on 01/07/2019, at no additional cost to you. Again, we apologize for any inconvenience this has caused and hope you'll let us deliver another smile for you soon! Sincerely,". Does something not jive in the communication? I think so and their 100% smile guarantee resulted in not a smile on my part or my mother in law's. At this point I just want to make sure I get 100% refund of $93.90.

Embarrassingly bad flowers…read more I have never been more disappointed in a florists presentation. The flowers that arrived did not look anything like the photo, and the flower quality is sad and wilted. I would understand if the flowers were fresh, and the arrangement not exactly like the photo. But to not look like the online photo and have bad-quality flowers. that says a lot. Compare the photo online, and what was delivered. If you would like flowers delivered, go anywhere else.

My daughter recently got a job in the Solon area, so I wanted to send her flowers for her birthday…read more I like using local businesses as much as possible, so I looked up florists in the area and went directly to Duffy's website to order. I should also note that I ordered a week in advance so timing should not have been a factor. The arrangement that was delivered was nowhere near the picture on the website! I understand that there are going to be slight variations, but the arrangement really does look like something a child would put together. I am very disappointed and will never use this business again.

Wonderful florist in Ohio City. Her flower selection is great, the owner is super friendly. They…read morehost community events often, I went to a Taylor Swift themed one in the fall and came away with way more flowers than I was expecting. Definitely get your money's worth here.

I want to express my sincere appreciation for Stacey and the experience she brings to caring for…read moreour plants at the Warren E. Anderson Midtown Collaboration Center. Stacey is incredibly knowledgeable and always willing to share helpful tips and insights on plant care. Her passion and expertise are evident in everything she does, and she takes the time to educate others while ensuring our plants thrive and enhance our workspace. Beyond her knowledge, Stacey is an absolute pleasure to have around. Her positive attitude, enthusiasm, infectious smile, and MOST importantly... her willingness to help make a lasting impression on everyone she interacts with! She truly goes above and beyond, and we are so fortunate to have her supporting our space. Stacey is AMAZING and we all love and appreciate her! Colossal THANKS Stacey ~ you are the Queen of Plantscaping & Blooms!!

Very happy with my experience. I ordered these flowers for Mother's Day. The website is very easy…read moreto use, and there are plenty of beautiful arrangements to choose from. I ordered these last night, and they were delivered today. The delivery guy was very gentle with the flowers. The flowers came in a glass vase, which was placed in a box and wrapped with tissue paper and a ribbon. The blooms were in great shape, and I got just what I asked for - a medium sized bouquet with vibrant jewel tones! The customized card was hand-written by someone at the shop, which I really appreciated (much better than your customized note just printed out on a piece of paper). Will definitely be using this company again!