I saw Dr. Crockett with her wonderful team who did my Lasik procedure. She has decades of…read moreexperience and is also involved in teaching other doctors. Everything was communicated clearly. They were able to get me scheduled in quickly. She has a whole team of ladies who are great at what they do. One even held my hand during the procedure. Lasik was simple and fantastic! I did price compare with other places. The price is reasonable at about $2000 an eye after the EyeMed discount.

I've been coming here for 8 years. They're extremely professional, kind, friendly, and informative…read more The place is high class. The best of the best throughout. The prices are high, but the service is top notch.

Unhelpful and rude. Came in for a routine eye exam while visiting back home on December 18th last…read moreyear. They gave me my prescription with most of the numbers I needed, except for my pupillary distance number. I didn't realize I needed the number to get glasses and was not informed of needing to buy glasses with them in order to get that number. I called last month about possibly getting a new appointment to get the number...no call back. My husband calls and they call back explaining it's standard procedure to not get pupillary distance measured unless we get glasses from them, but goes on to say we can come in and get it checked for free. So which is it? When we ask if my pupillary distance had been recorded at my last appointment under my name before I got married, "Kathy/Kathleen" from the glasses center or front desk - don't really care or remember her name - she kept rudely interrupting us and not letting us ask if it would be under my mom's account since she was the one who purchased my previous pair of glasses from there. This is the clinic that my family has gone to for years since living in Bloomington. All of my hometown friends also frequent here as well, but I can no longer recommend this place. I hope whatever bad day that woman was having gets better and learns to treat people with kindness instead of immediately catching a bad attitude with someone asking a simple question. Disappointing.

I've had it with this place. Where to start? First of all they have now gone the route of profit…read moreover customer and have a tech do the refraction exam instead of the Dr which I have never experienced in 15 years of wearing contacts. After the exam where I saw the Dr for a total of 3 minutes I was sent home in a pair of trial contacts. I experienced vision issues almost immediately and called the office to let them know. The response was "Your prescription hasn't changed so everything should be fine" After explaining yet again that it wasn't I was told to come by and pick up another set of lenses because there must be something wrong with the first ones. Changed my lenses. Same issue. I called to tell them about it and got the exact same response. After again telling them that my vision was not right and I am having headaches wearing the contacts I was gifted with a visit to the contact department because the Dr said my contacts must not be fitting correctly. In contacts they explained that, you guessed it, my prescription hadn't changed so I shouldn't be having problems. He did then tell me that there was an option in my prescription to up the power........first I heard about this. We tried that out. It still didn't work. Very blurry in my right eye still and still headaches when wearing them. I finally get them to agree to a recheck with the Dr. I waited an hour to see the Dr and was late to an appointment with a client. All this just for the Dr to confirm my prescription and tell me that the issue was that I was sent home the first time with contacts that were not the correct power because they didn't have those in stock. When the lenses were changed at the 2nd visit they upped the power to too high of a power because again, they didn't have my correct one in stock. So All this time I was complaining that something didn't seem right only to be gaslighted that everything was the same as it always was only to find out that my contacts were wrong the entire time AND everyone knew about it. The cherry on top of all of this is that Gailey billed my health insurance for the visit even though I made it very clear that I don't have coverage and I was self pay. I got the bill later for $150 more than the agreed self pay amount because they were billing me at insurance rates. I had to call and have them adjust the bill TWICE before it was correct. Some people would have just paid it which I assume is exactly what they would have liked so they can pocked some extra money. This place used to be my go to but it has gone waaaaay downhill and I'm now beginning my search for new eye care. In my opinion, you should NOT come to Gailey. It isn't worth the literal headaches they give.

Was a patient of Dr. Brownstone's in 2006 and 2008. 2006 was primarily the testing phase towards my…read moreFeb 2007 custom lasik surgery. 2008 "touch-up" surgery and hell ever since.. Let just start out by saying Dr. Brownstone was a nice guy on each visit, never seemed to have rushed through the appointments and always ensured me I was a good candidate for Lasik surgery. Up until the spring of 2008. Everything was fine up to my first surgery date. Day of surgery - I arrived ahead of schedule looking forward to finally being able to ditch the glasses and contacts that I had become so accustomed to wearing since grade 1. Finally - I can wake up and not scramble for my glasses to see the world. Surgery went well - I had 44 and 42 seconds on each eye under the laser - which I thought was an eternity of trying to stare at a blurry hazy purple light. When the Dr. said surgery went well and said I was all done, upon sitting up I could immediately see the difference - although foggy at the time I could make out the sign on the door approx 15 feet away. Recovery was quick and easy. Excited with my new outlook on life I was ready to toss the prescriptions glasses and contacts. Everything was fine and dandy until the winter of 2007. Approx 10 months later my vision was gradually decreasing and getting noticeably blurry (especially in my left eye) causing headaches and having difficulty focusing on screens at work. Dr. Brownstone suggested a "touch-up surgery" on my left eye. January 2008, again arrived early for the touch up surgery, hoping this would resolve the issues as I was assured by Dr. Brownstone that it would. Surgery was quick with significantly less time under the laser for the 2nd treatment on my left eye. The touch-up seemed to have worked when I immediately sat up, again foggy but clearer. went home for recovery. The days following surgery I could see my eye sight was getting blurry once again in my left eye. The response I received from Dr. Brownstone was shocking - "Its not that bad and you'll still be able to drive". This is my eyesight - "its not that bad" is not in my vocabulary when it comes to vision. 2008, I moved from Champaign to Chicago - Thankfully I was transferred through work. I was getting nowhere with Dr. Brownstones offices. 2008-2012 I have been seeing two very competent and knowledgeable eye Dr's/surgeons who know their stuff. Since 2008 I have been blinded in my left eye - the eye progressed to the point where any dominant color in my view becomes the main thing I see through my left eye - leaving me fighting to focus between my right and left. Between my two new Dr's and hours of countless trips to the offices we have been able to find a scleral lens that is able to produce some type of clarity out of my left eye. Although its not clear it brings back my depth perception and reduces the headaches. Night driving is still rough with halo's and dark spots. The issue with my left eye cannot be fixed by glasses.. It can only be "fixed" by special, expensive contact lenses. My right eye has also degenerated to the point where I need special contacts to see out of my right eye. So far we're trying RGP lenses in my right eye to bring clearer vision back into sight. Dr. Brownstones office up to the second surgery was quick attentive, quick to return calls after the second surgery and left eye sight became blurry once again it was like I had caught the plague. It was a challenge to get in touch with someone and I was constantly told: It was ok Would or could get better In time the halos will disappear Your eye-sight won't get any worse. Very disappointed overall of my care under Dr. Brownstone. This mess has and probably will affect me for the rest of my life. Constant care under eye specialists, glasses cannot fix the problem so once I take the special contact lenses out I am blind for the night... I would give this review zero stars if possible. This was a life changer and I hope the review helps you on your search for the right Lasik eye dr. I wouldn't want anyone to go through what I have and still am going through....

Great care provided. Staff is friendly and most important, they try to NOT WASTE YOUR TIME…read more Everyone takes time to answer all your questions

I visited Dr. Rieger's new location on Kays Street in Normal yesterday. I was a brand new patient…read more I was literally thrilled by the treatment I received. I have been wearing glasses for over 50 years and this is, by far, the best experience I have ever had (and I've never had a bad one). The office is well appointed, scrupulously clean. They reception folks were well organized, attentive and kind. I have no wait in the waiting area; as soon as I gave them my insurance card and basic info, I was taken back. The person that did my preliminary workup was extremely pleasant and thorough. They have a LOT of technology that they used to understand the health of my eyes. Sorry for the pun, but I've seen so much technology. I was very comfortable at every station. The doctor did a VERY thorough exam. She took the time to explain the results of each test done. She has a wonderful chair side manner - professional, but kind and engaging. She told me things about eye care I wish I had known years ago. Very knowledgeable. I left with my prescription and a very good feeling about the results of my exam. Do yourself a favor, do your next eye exam with Dr. Reiger.

My son absolutely loved working with the vision therapist, Keeley, and was always excited about…read moregoing. We've seen improvement in his tracking in reading since starting the therapy. Dr. Rieger is the first eye doctor we've been to who personally understands our family's health struggles due to mold toxicity along with Lyme disease and how that would play into eye health. We are so thankful for the office staff being so understanding with needing to make cancellations due to frequent illness with my son and other complications.

Super Expensive! Especially for a pair of readers…read more Hidden costs for macular degeneration testing, their statement shows $0 charge, but the test is sent to Arctic which then bills you for the lab results. If you don't suspect any problems with macular degeneration don't have them do the swab tests. Previously, another doctor could look into the eyes and determine if their may be an issue. No further testing necessary. Also, I don't remember their the staff informing me of the results. One more thing, a pair of readers is precisely for a particular distance, their prescription is not forgiving outside of that given distance, even a few inches. If you only need readers stick to a very good generic pair. Save your money. This is only my opinion.

I can't find much of anything to complain about. A great experience all-around!…read more First, the whole process was easy. After the initial paperwork, I was immediately taken in for eye tests and then promptly seen by the doctor (Dr. Ronald Suarez, OD - who was absolutely awesome!). Out of all my years of annual eye exams, this exam was definitely the most efficient; quick yet thorough. They did not have the brand of contact I have been using for years in my new prescription's strength, so Dr. Suarez gave me a trial of a new brand to try. The new brand he gave was still slightly off on the exact prescription, so he gave me a sample pair in the strength closest to my prescription, and will give me a new sample pair after the ones for my prescription come in. (Long story short, he basically gave me two pairs of contacts to try for free with the exam). I usually take the prescription from my eye exam and buy my contacts online. However, All About Eyes had about the same price for contacts as the cheapest place I could find online (and without all the hassles of coupons and mail-in rebates). So I simply bought my contacts in-store. Plus, with the sample contact lenses they gave me, it allows me to try the new brand of contacts before opening the actual box of contacts I purchased (free exchanges for unopened boxes of contacts; no questions asked). I was then seen by Tallie W., who handled all the insurance info. She was also very courteous and helpful. Dr. Ronald Suarez and Tallie W. were great from start to finish. Overall, I was really impressed with this place. I will definitely be coming back to All About Eyes for my next annual eye exam and to order contacts.

Well, originally my first appointment I was only 6 minutes late (issues at work) so they cancelled…read moreme and forced me to reschedule. Everything was fine when I came back for the appointment and through the appointment but after they got my orders in for glasses and sunglasses they apparently were made incorrectly because when I tried them it definitely wasn't my prescription as everything was blurry. The girl I talked to about it looked over paperwork and confirmed something was wrong so they had to remake them. This was like two weeks ago and haven't heard anything back from them since. Trying to give them the patience they didn't give me when I was 6 minutes late on my first appointment. Going to bring going in soon and if they are still not I'm going to just ask for my $400 back.