I saw Dr. Crockett with her wonderful team who did my Lasik procedure. She has decades of…read moreexperience and is also involved in teaching other doctors. Everything was communicated clearly. They were able to get me scheduled in quickly. She has a whole team of ladies who are great at what they do. One even held my hand during the procedure. Lasik was simple and fantastic! I did price compare with other places. The price is reasonable at about $2000 an eye after the EyeMed discount.

I am a regular customer of VisionPoint Eye Center. During one of my visits, my wife accompanied me…read morebecause we had a few questions. Two are better than one in marriage. Upon entering the exam room, I sat in the ophthalmic examination chair. She sat in a chair against the wall near the door, as I was examined by Dr. David Landess. The examination went well and Dr. Landess fielded our questions toward the end. To that point the appointment was fine. As my wife and I prepared to leave the office, Dr. Landess made a comment to me that made my wife and I uncomfortable. He looked at me as he pointed to her and said, "take care of her." My wife and I were a bit confused. Why did Dr. Landess think he had the authority to make any declarations about my wife and my marriage. It was inappropriate and a bit creepy. Dr. Landess would do well to focus on my eyes, vision, glasses Rx -- not my wife/ marriage. I will never allow him to serve me at VisionPoint again.

Unhelpful and rude. Came in for a routine eye exam while visiting back home on December 18th last…read moreyear. They gave me my prescription with most of the numbers I needed, except for my pupillary distance number. I didn't realize I needed the number to get glasses and was not informed of needing to buy glasses with them in order to get that number. I called last month about possibly getting a new appointment to get the number...no call back. My husband calls and they call back explaining it's standard procedure to not get pupillary distance measured unless we get glasses from them, but goes on to say we can come in and get it checked for free. So which is it? When we ask if my pupillary distance had been recorded at my last appointment under my name before I got married, "Kathy/Kathleen" from the glasses center or front desk - don't really care or remember her name - she kept rudely interrupting us and not letting us ask if it would be under my mom's account since she was the one who purchased my previous pair of glasses from there. This is the clinic that my family has gone to for years since living in Bloomington. All of my hometown friends also frequent here as well, but I can no longer recommend this place. I hope whatever bad day that woman was having gets better and learns to treat people with kindness instead of immediately catching a bad attitude with someone asking a simple question. Disappointing.

I've had it with this place. Where to start? First of all they have now gone the route of profit…read moreover customer and have a tech do the refraction exam instead of the Dr which I have never experienced in 15 years of wearing contacts. After the exam where I saw the Dr for a total of 3 minutes I was sent home in a pair of trial contacts. I experienced vision issues almost immediately and called the office to let them know. The response was "Your prescription hasn't changed so everything should be fine" After explaining yet again that it wasn't I was told to come by and pick up another set of lenses because there must be something wrong with the first ones. Changed my lenses. Same issue. I called to tell them about it and got the exact same response. After again telling them that my vision was not right and I am having headaches wearing the contacts I was gifted with a visit to the contact department because the Dr said my contacts must not be fitting correctly. In contacts they explained that, you guessed it, my prescription hadn't changed so I shouldn't be having problems. He did then tell me that there was an option in my prescription to up the power........first I heard about this. We tried that out. It still didn't work. Very blurry in my right eye still and still headaches when wearing them. I finally get them to agree to a recheck with the Dr. I waited an hour to see the Dr and was late to an appointment with a client. All this just for the Dr to confirm my prescription and tell me that the issue was that I was sent home the first time with contacts that were not the correct power because they didn't have those in stock. When the lenses were changed at the 2nd visit they upped the power to too high of a power because again, they didn't have my correct one in stock. So All this time I was complaining that something didn't seem right only to be gaslighted that everything was the same as it always was only to find out that my contacts were wrong the entire time AND everyone knew about it. The cherry on top of all of this is that Gailey billed my health insurance for the visit even though I made it very clear that I don't have coverage and I was self pay. I got the bill later for $150 more than the agreed self pay amount because they were billing me at insurance rates. I had to call and have them adjust the bill TWICE before it was correct. Some people would have just paid it which I assume is exactly what they would have liked so they can pocked some extra money. This place used to be my go to but it has gone waaaaay downhill and I'm now beginning my search for new eye care. In my opinion, you should NOT come to Gailey. It isn't worth the literal headaches they give.

I've been coming here for 8 years. They're extremely professional, kind, friendly, and informative…read more The place is high class. The best of the best throughout. The prices are high, but the service is top notch.

A colleague of mine has always worn the most attractive glasses. I asked her where she goes and…read moreshe referred me to VisionPoint. This is the most amazing optique store that I've ever seen. Professional service from start to finish. I explained my style and what I was considering. I was directed to several displays while the staff went to pick out others as possible options. I loved 2 pair that I selected and 2 that she selected. I ordered my favorite. Just picked them up and ordered a second pair from the 3 remaining favorites. The staff are so very helpful and give honest feedback. I will go no where else for glasses.

this place is a joke, I still cannot see and out $500 dollars, doctor did not know my disease…read morecauses blindness....never going back again.

Watch your bills, ask questions. I got hit with a $600+ bill months after my last procedure, when…read moreI'd been told the surgery would be comped because it was a redo of the first ones that didn't go as planned. I'd thought everything was okay, then four months later, bam, a huge bill.

Dr Nord has been my Dr for over 25 and loved him.Best bed side manner and is always pleasant and…read morekind.....And his office staff are they same way ever when getting shots.............well done Dr Nord.:)