I have been a patient for over 40 years with this wonderful group of professionals. I would never…read moretrust anyone with my eyesight but Eye Care Associates! From regular exams to laser corrective surgery, they are my go to group who take wonderful care of my eyes!

I had been prepared by friends whom.are also patients that intake process would be less than…read morecordial and i did witness that with others but not with Melissa. Polite, helpful and friendly. Ty. I was a little dismayed that although my appointment was at 1:45 i was not seen til about an hour later and finished about 4:00. Dr. Lawrence was very thorough, personable and informative.

My kids and I had exams at beginning of Covid and our eyewear came in and the staff was super…read moreprofessional and extra helpful. They made accommodations easy and simple. I have been a long time patient of Dr Gaetano and really don't ever plan on going anywhere else!

H. Robert Gaetano has been my eye doctor for years but I find myself on the fence about continuing…read morewith him anymore. It isn't him so much but mostly his office staff. I have had several negative interchanges with the office staff over the filling of my current scripts. And when I went to pick up my eye ware, I was told to have a seat and would be called when ready. I had to wait nearly ten minutes. I was pretty incensed at the cavalier attitudes of the office staff. I'm going to try another doctor next time.

I haven't been to get my eyes checked in a long time..I feel bad that they were busy,.. but love,…read morelove how much they spend with each customer!.. I had an awesome experience! When I pick up my glasses, there was a customer already there, they were helping him.. another person came in. She did not have patience ( shame on her)! She could clearly see one person ( Steve) I think that's his name.... He did an awesome job , I had to wait, but did not care.. he is so thorough.. which is great!!. I will definitely go there again!..

Their number goes to a VM that isn't established so leaving a message it pointless. Leaves one to…read morecall repeatedly hoping someone will answer. I finally got to a live body asking them to check my chart for exam questions I had. Mind you I was there approximately 3 weeks ago and was told that my records were "downstairs" and they were too busy to get them and there was no offer to "get them and call you back". I shop local as I am no fan of big box stores yet I won't go back and have a rushed exam that wasn't complete or complete as all the others I've had and at my age there have been plenty!

If you want advice on the best cheese I'm NOT the person for you! But when it comes to Eye Doctors…read moreand vision issues this blind bat wearing glasses since the first grade lady is the best choice for getting some advice. I've been coming to this location for years! The staff is extremely nice and always helpful. When it comes to getting the best deal with your insurance and less $$ out of your pocket, getting help to pick the best frames to fit your face, and even help with scheduling when your schedule is crazy hectic. They've recently remodeled and the place looks amazing!!!

i'm very satisfied with with optical solutions they have gone beyond…read moretheir way to please me n my wife n dr moore has saved both of our eye sightes by providing us with her eye care knowledge the staff go out of their way to make sure we are happy bill n Nlee klase

Flebotte took my money and left town..gave me a card for a follow up, went back only to find him…read moregone. The State Board should take his license..

Dr Stebelton was an extremely reliable and upbeat guy but very tragically he passed away last year…read more No idea why the phone is still operating but the machine is full, no message. I know the practice was sold and the office remodeled but there is a closed sign at the door, no office hours are posted. Don't know how we will get our records.

Ruined my eye during cataract surgery ! Put in eye drops for 5 mo with NO improvement …read more Office staff was very nice .

I literally cant say enough nice things about Dr Joseph and his staff. I was a patient of Dr…read moreJoseph's when he was in Hermitage but had not been to see him since 2019 (because of the world ending) I called on Monday and needed an appt as soon as possible. I explained my situation and the receptionist said "Can you come in tomorrow at 8?" I was floored. Everyone in the office was so nice and went out of their way to accommodate me. I was a fan of Dr Joseph before but his front end staff has made me a patient for life. Couldn't ask for a nicer group, if you are looking for an eye doctor this is the place to be. And the office is clean, welcoming and beautiful as well

Shame on me for giving Americas Best 3 chances. Every pair of glasses I've gotten have lasted maybe…read more4 months before the "scratch resistant" lenses looked like I cleaned them with sandpaper. I always used the proper methods of cleaning and they all were useless after 4-5 months. The old saying is true, "you get what you pay for". Spend the extra $200 and go to a locally owned reputable place that provides better quality.

Customer service. My appt was 5:30. The office closes at 7:00. At 6:55 I told them that I was…read moreleaving. Was never seen for my appt. Was never approached about any delays. Unacceptable and will not return. Selection of eyewear wasn't great too.

This by far has been the worst experience with an eye care facility that I have ever had in my…read morelife. I have gone there to get contacts and first to start the website hours are wrong and then when you try to talk to someone about it they literally tell you oh wow I'm sorry but that sucks I don't have any control over that. You work for the company you can inform someone that they have control over and I am a guest you don't talk to me like I am crap. Then trying to make an eye appointment to where I can take off work is near impossible. It took me six weeks before I can even get an appointment and I took off work three times for an appointment but they had to reschedule me. Then the trial Contacts, you have to pick them up when they are open and I am a teacher so I work from 8 to 4 which is teacher hours. I asked him if I can have someone else pick them up they told me yes. Then when I said the person into pick up my contacts with my drivers license and called them to tell them that they would be picking them up the reductions told me that that was not allowed and whoever I talk to you didn't know what they were talking about. So then I attempted to pick up my contacts a different time and the place closes at 12 and when I asked what their hours were and they told me they were open from 8 to 4 so I left work early to go pick up my contacts to a business that was closed. This place does not like to work with you and refuses to go beyond expectation or even to meet expectation of what they should facilitate for a place especially with how much I am paying.

Office is terrible , they don't listen I told them I was not in there for an eye exam I had a…read moremedical issue because I don't have insurance they charged me for an eye exam and after 2 years are still sending me a bill . I told them three or four times I was not there for an eye exam and the old man gave me one anyway and charged me

She doesn't care about her patients after surgery. When you have a problem after surgery she never…read morecall back. Next day after surgery she went on vacation.So had to see another doctor.

We love Dr Mike and his staff. We've been patients for years and recommend them to everyone.read more

As a family we could not ask for a better eye doctor. Dr Ambrose is such an awesome guy. So…read morefriendly and personable yet so knowledgeable and thorough. His staff is so accommodating and friendly. He has a great selection of eye glasses too.