I went Shawnee Optical in Hermitage PA. Ordered my glasses. When my glasses arrived, I was called and went to pick them up. Miss longhair was more interested in being seen and heard than caring for my needs. I stated that the nose pieces were way too large for my petite face. Her response was, well we do not have any smaller ones because these are push on ones. Not understanding, I stated a second time, no real response. So I left. Once in my car I looked closely in the mirror. They were not even straight. I returned immediately back inside. Another women looked at them and said, no these are not straight. She did at least listened. Well after two days, I put my old glasses back on. Sad. I returned a few days later asking for smaller nose pieces. Was told I dont think we have any however, upon looking she found smaller pieces. Just sad that people are treated like they don't matter. I will never darken that business again. Karen Philson read more