I've been going here past 3 years. I always have a great experience the staff is very nice. Would…read morerecommend to anyone.

My eye insurance allows an exam and glasses every two years. In the meantime I wanted to order…read moreglasses myself on the internet. When I called for my prescription information they wouldn't give it to me over the phone. After picking it up they left out one number (PD number). When I called asking for it they wanted $5 dollars. Ridiculous!!! I realize they don't want to lose business but this really did the opposite for them.. They really did lose my business. They won't be seeing me when I'm due for another exam and glasses.

I haven't been to get my eyes checked in a long time..I feel bad that they were busy,.. but love,…read morelove how much they spend with each customer!.. I had an awesome experience! When I pick up my glasses, there was a customer already there, they were helping him.. another person came in. She did not have patience ( shame on her)! She could clearly see one person ( Steve) I think that's his name.... He did an awesome job , I had to wait, but did not care.. he is so thorough.. which is great!!. I will definitely go there again!..

Their number goes to a VM that isn't established so leaving a message it pointless. Leaves one to…read morecall repeatedly hoping someone will answer. I finally got to a live body asking them to check my chart for exam questions I had. Mind you I was there approximately 3 weeks ago and was told that my records were "downstairs" and they were too busy to get them and there was no offer to "get them and call you back". I shop local as I am no fan of big box stores yet I won't go back and have a rushed exam that wasn't complete or complete as all the others I've had and at my age there have been plenty!

I had an appointment today at the Valley Eye Center but since I would not enter my Social Security…read morenumber on the patient information sheet they would not permit me to see the doctor. When I asked why they needed my Social Security number I was told that it was an office rule that the owner, Dr. Stein, instituted. If you value your privacy I would suggest another doctor, as it is most doctors have your birthdate and phone number - by adding your Social Security number you are asking to have your identity stolen.

Staff is very knowledgeable. Great variety of glasses. Dr Akney is very professional and…read morepersonable.

Given prescription I couldn't see with way too long to get glasses this is the second time I will…read morenever go back!

I literally cant say enough nice things about Dr Joseph and his staff. I was a patient of Dr…read moreJoseph's when he was in Hermitage but had not been to see him since 2019 (because of the world ending) I called on Monday and needed an appt as soon as possible. I explained my situation and the receptionist said "Can you come in tomorrow at 8?" I was floored. Everyone in the office was so nice and went out of their way to accommodate me. I was a fan of Dr Joseph before but his front end staff has made me a patient for life. Couldn't ask for a nicer group, if you are looking for an eye doctor this is the place to be. And the office is clean, welcoming and beautiful as well

Ruined my eye during cataract surgery ! Put in eye drops for 5 mo with NO improvement …read more Office staff was very nice .

Everyone in the office is very helpful and kind. I have…read moreCentral Retinal artery occulision. I was very afraid of getting shots in my eye. The Doctors have been very gentle and informative. Big shout out to Dr. Bair. Going to miss you when I come in.

The doctor took me in at a minutes' notice due to a retinal detachment. He had a good bedside…read moremanner and explained all that he was doing. I appreciate that as it takes some of the anxiety out of the eye procedures which, of course, are frightening. Patients, such as myself, want to know what is happening, what the next step is, and after care clearly.