Embarrassingly Low Quality Backed by Condescending, Combative Customer Service I paid over $225 (after fees and tip) for what was advertised as a Deluxe bouquet for a death in my family. What arrived was wilted, sparse, and shockingly small--nothing like the lush, elegant arrangement shown online. The quality was cheap, careless, and poorly arranged (see attached pic). Worse than the product was the customer service. When I called to address the issue, I was interrupted, talked over, yelled at, and hung up on. The owner was defensive, dismissive, and aggressively rude. Anyone reading this should take a moment to scroll through the business's responses to negative Google reviews--that alone tells you everything you need to know. Bloom Around will NEVER stand behind their product when there are issues and instead they treat customers with open contempt. Do not trust them with your money or your meaningful moments. read more

Bloom-A-Round Floral Design - Website photo of the bouquet (left pic) vs what was received (right pic) - Florists Near Me - Flower Mound, Texas

I came in to grab a quick flower arrangement for a gift. The employee in store provided amazing service and was very knowledgeable! She whipped up a beautiful Fall arrangement for me and I was so impressed with how beautiful the flowers were. So happy to have discovered this local gem for flowers and gifts. Will definitely be back! Gifts and flowers were also reasonably priced! read more

Bloom-A-Round Floral Design - Chloe - Mason Jar Arrangement - Florists Near Me - Flower Mound, Texas

It's an understatement to say these ladies saved the day for me. I am a self proclaimed psycho mom and I just needed things to be perfect or I was going to have a meltdown. They sat with me, deciphered my floral code and built the sweetest bouquet and boutonnière set that looked beyond elegant on prom night. I was so happy that I ordered a gorgeous Mother's Day bouquet as well! I will 100% use them again next time I need a gift or floral need. Highly recommend. read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

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Best flower shop in Dallas! They offer so many gorgeous arrangements in-store it was hard to choose. I ended up going with the Garden Blooms Designer Choice as a birthday gift. The bright colors, freshness and beauty of the flowers really are spectacular. My mother loved the arrangement. Thanks again, Bloom A Round for the excellent service! read more

I hate sending flowers or plants under these circumstances, but my friend's father recently passed away, and I wanted to express my sympathy. I chose this shop based on the location and reviews. The person that took my order over the phone was very pleasant and patient. I provided her the information needed and she was able to schedule a delivery the same day to Coppell. They have an option to place and schedule an order online, but being a first time customer, I wanted to speak to someone personally. I loved that they texted me a picture of the plant and also confirmation that it was delivered. Not sure if this is part of a new COVID contactless protocol but keep doing it! I was pleased with what was delivered and immediately notified my friend to retrieve it. It was such an easy transaction with great results. I wish they were closer because I would give them all our office's business. If you're needing an awesome floral shop in the area, I would definitely recommend this place. read more

Bloom-A-Round Floral Design - Peace lily - Florists Near Me - Flower Mound, Texas

Earlier this year my husband brought me in to pick out a bouquet at this sweet little shop at Lakeside. There's a great selection of cute gift options, candles, and pots and vases. The floral arrangements are so pretty so it was hard to choose, but I settled on a bright pink and orange arrangement! My flowers lasted almost TWO weeks. Loved them! read more

Bloom-A-Round Floral Design - My pretty bouquet! - Florists Near Me - Flower Mound, Texas

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This is a review my first experience with Bloom- A -Around, which I did not review at the time. The first time I went into the shop was a good experience, its really lovely inside. I still have the beautiiful vase I bought then. The team at the time were very helpful and engaging, not to mention they seemed dog friendly as well which is a huge plus. read more

Called early in the day, ordered and delivered to my wife's hotel lobby before she got back from her conference. Friendly, professional, and not upselling upon ordering. The product that was delivered was more than expected for the price. She loved the arrangements. Thank you! read more

The best flower shop in the town! They customize the flowers for any occasions you request and there is a variety of choices you can choose from. The florist has exceptional talent and service. I truly loved my wedding flowers from here. You can order everything online and it can also be delivered. read more

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My husband and I came into Bloom-A-Round at lunch today. We wanted a very special arrangement for a dear friend who was recovering from surgery. While we hoped to get it delivered the same day, I wasn't counting on it happening. We had a picture of an arrangement that we saw on their website. This fit our needs perfectly. Once we got there, I saw they had beautiful peonies. Those flowers are not cheap but I really wanted them in there. Bloom-A-Round said they could get the flowers delivered to Turtle Creek area by 3, that day!! My friend just sent me a picture. I'm thrilled. It's stunning. It's full of roses, peonies, cockscomb and baby's breath. Check it out. Give these people some business because they are awesome! read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

I came in for a quick flower arrangement that I wanted to give to someone. I walked right in and the staff immediately said hello and helped me decide what I wanted. She helped me pick out a beautiful vase and I left the rest up to her. She hand picked beautiful flowers from the refrigerator and made an arrangement. She did it in about 5 minutes! I also was able to stick a thank you note in there. Great customer service! They have a wide selection of beautiful vases and also other things to look at and purchase besides flowers. I was so happy I came here! read more

Bloom-A-Round Floral Design - My hand made flower arrangement - Florists Near Me - Flower Mound, Texas

I called Bloom-A-Round to send flowers to one of my dearest friends for her birthday. I am in Chicago and she is in Texas, so I was going solely off of reviews and their site. I chose them because I could tell the photos on the site were bouquets that they put together and they had great little touches. My friend has worked in event planning for 20 years, and is a tough customer - I needed someone good. Needless to say if you see the pic, my friend loved the bouquet! The flowers were gorgeous and exactly what we talked about. Thank you Bloom-A-Round for being so helpful and even heading to the market to look for peonies in January! It was perfect! read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

I placed an order at 5:30pm and my flowers were delivered by 9am the next day!! They even followed my special request to add lilies if possible the arrangement was perfect and I'm so glad I chose the designer choice I'll definitely be using this floral shop again!!! read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

Ordered a dozen roses and had them delivered to my wife on our anniversary. While I would have liked them to be delivered a little earlier in the day, when they did arrive, they were beautiful and my wife was very happy. I'll for sure use Bloom-A-Round again in the future. read more

I was fortunate to receive two arrangements from Bloom Around for my birthday this week. They were delivered in the morning, and are absolutely gorgeous. Will definitely use them when I have the opportunity. read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

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I ordered flowers for Mother's Day and was very happy with the experience! The woman who took my order was very understanding and patient, especially when I had to change delivery days. More importantly, the flowers were absolutely gorgeous and my mother adored how fresh and vibrant the flowers were along with the silvery vase. She said they were easily one of the most beautifully done arrangements she'd received and loved her gift! Will be purchasing from here again. read more

Bloom-A-Round Floral Design - Flower arrangement for Mother's Day - Florists Near Me - Flower Mound, Texas

Locally owned and operated, such a cute shop with quality flowers and owners. My girlfriends and I took one of their flower arranging workshops and had the best time while learning a ton. We also got to take home the arrangement we made and I still cant believe I made this myself!! Also got the best smelling candle for only $15. Would highly recommend this place whether you need hostess gifts, flowers in general or are interested in getting your creative juices flowing with a workshop. read more

Beautiful floral designs, timely delivery, and my wife loves it. This is my favorite place for flowers.

The florist replaced the flowers without calling to confirm if it was OK. I particular ordered peonies for my friend because it was her most favorite flower and was replaced with chrysanthemum. The color of arrangement of the time I ordered was bright pink and white (happy) and the actual delivered arrangement was dusty orange (sad). I called the florist and she did not offer a viable solution to replace the arrangement that matches the photo online, instead she asked me to have my friend leave arrangement outside for her shop to retrieve it. Really? It was supposed to be a happy occasion but it turned out to be a great disappointment being deceived with poor customer service. I do not recommend this florist. read more

Bloom-A-Round Floral Design - This was what I ordered - Florists Near Me - Flower Mound, Texas

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I sent flowers to my friends mother because I wanted to thank her for all of her love and support during a difficult time. I paid for a small size and they sent a large size. I couldn't believe how long the flowers lasted until they died read more

Called same day as delivery. Described what I wanted, how much I wanted to spend, and a few details. Very helpful and easy to work with. Delivered them in a couple hours! Flowers look gorgeous read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

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Terrible customer service! Called to order a bouquet and kept getting cut off and I finally hung up.

What an amazing florist. I called and ordered today and the most gorgeous arrangement was delivered within a few hours. Everyone in the office wanted to know where they came from. My daughter said they made her birthday and that they are the most beautiful flowers that she has ever received. Thank-you sooo much! read more

Bloom-A-Round Floral Design - Florists Near Me - Flower Mound, Texas

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Had to send flowers for a funeral from out of state and they did a beautiful job! They worked with me to make a few desired changes and I couldn't be more pleased with how they looked. The arrangement are so reasonably price, beautiful and the customer service is excellent! read more

As I was introducing my family to my girlfriend's for thanksgiving dinner, I wanted to surprise her with a nice table setting. Seeing how cute the floral arrangements were in this cute store, I requested a nice table setting for the occasion. I was seriously blown away by the beautiful creation, a full assortment of various flowers and other plant clippings which was balanced and perfectly arranged for our occasion. My girlfriend was amazed which pleased me even further. I will definitely use Bloom-A-Round for any further bouquets, floral and plant arrangements I might need in the future. Great job guys, you rock! read more

Sometimes even the best companies do something that requires an apology to their client. To be clear, I'm speaking of my company, in this scenario. Much to my disappointment, my team and I had a snafu with one of our clients. We chose Bloom-A-Round Floral, to help us express our apologies. My client received the most beautiful floral arrangement delivered to her door, about 90 minutes later! Thanks for making us look good, in a moment when really needed the help! Cheers!! read more