Great guy. Thorough and fair. Had him look at my bike for one thing and he found and fixed…read moreanother issue while here.​

Unprofessional. Bad business. Spent $500 with him and not only is the motorcycle not working but…read moreit's getting progressively worse and he came to my home 4 times for the same issue. My motorcycle would not start properly, but whenever it did, it would start to sputter and die. I paid him for the diagnosis, and he returned later for his first attempt. FAILED. Bike still had the same issues. He made multiple different claims on where the issues could lie and not only was he paid to resolve each of those claims, i paid him extra after he called me complaining about having to return to resolve the issue and would need more money. The bike has been in the same state. First he said it was the carb, then it was the filter, then oil, then he said it could be the dirty gas tank, then he tried to blame me and say maybe i've been riding it with no gas . Just money hungry and won't solve your problem immediately. He will just keep milking your money. Hes going to reply to thisand make a claim that's he's fixed things, but never the main issue, he's just been spitballing and guessing instead of figuring out the actually problem which was the bike not staying on and that's was costing me money. He's going to reply and complain about how i messaged him evidence of my bike dieing after hours after i attempted to ride it I Texted him proof and time reference because he will pretend you've created new problems to get more money. He previously tried to blame me for letting it run out of gas. He's knows he's done a poor job and never fixed the issue, which is the bike not staying alive and gets defensive about it. And when you contact him about it he gets frustrated. Better off just taking your bike to a shop instead of dealing with a man child. His schedule and repair turn around (if your bike even gets fixed) would be the same.

I took my 2026 Kawasaki Ninja 650 to them so that they could put an full aftermarket exhaust system…read moreon my bike. They called me about an hour after I dropped my bike off saying that this aftermarket exhaust system wouldn't fit. I knew then that something wasn't right. They charged me a little over $200 for a poor piss of work.. However, I ended up putting this full exhaust system on my bike and I sent them a video to their email as proof.. The problem is, I'm not a mechanic but YouTube can show you how to do things, rt? Everything I said to them about how this exhaust system suppose to fit, everyone there discredited me and what I was saying. Now, they don't want to give me my money back. I will never take my bike to them again... I was told by one of their employees that they had no instructions to go on.. The issue what I with this excuse, I had no instructions as well.. Some things are not that hard to understand how it works if you use your common sense. If you didn't know what you were doing, I would have respected you more if you had said this from the jumped instead of screwing me out of $200 for a job that you never did do.

These guys are top notch. They won't sell you work you don't need, and stand behind the work they…read moredo. I've had a couple of issues with their vendors that were out of their control and they made it right at their expense. Independent small business that'll treat you right. You won't be sorry if you do business with them.

It's very hard to run into genuine people in any field. The service industry is no different. Brine…read moreand Becky not only know what the heck they are doing, they have some honest vibes, their shop is amazing!!! Glad I found these guys. 1200 Custom sporty got a stage 1, a solid tune, some clutch work and a general look see. Very happy customer here. If you're in the area, and you need some work, don't even think about it. Just call them. Fair price... Took a little time, but it was a holiday so that's understandable. Good coms, kept me in the loop the entire time.

Brian's work is second to none. We won't take our bikes to anyone other than him…read more He is absolutely worth the drive out to have him work on your bike. His prices are very reasonable compared to Harley dealers.

Friday 3-14-24, looking for reasonable pricing on motorcycle repair. I went by and looked at their…read moreshop. I asked about "replacing the rear brakes" on my Triglide. I asked questions was met with friendly response. so when I rode in, I saw I had a engine fault code, a red light, a ABS light.. I went into "OHNO" mode. I was waiting for the report, Drody advised that I had put my new front tire on backward ( the tire rotation was right). the spedo reader, could not read because of that. I was advised that I do not need rear brakes. I said all this to say they are doing the right thing for the customer. I got a tour of the shop, clean, many bikes, some for sale. go see them. The owners & mechanics are riders, and are very helpful. I will use them again.

Dropped off my 04 Polaris Ranger in mid November for lack of power. After 2 plus months, and sparse…read morecommunication (which was mostly initiated be me) I picked it up today out of frustration. The told me it was running but still under powered. Test drove it, drives the same as when I dropped it off. I paid for parts up front on 12/3 and was told it was a clutch issue and would be done in a week. Gave it some time because of the holidays. Started to get curious again after the first of the year. Called and was told we're working on it and they'd had some changes at the shop. Called again the next week, same answer. Last week I went to the shop and was told Brody was out but would call me. Brody calls and I express my displeasure. Told him he had a week and I'll be picking it up. Picked it up today and was prepared to pay whatever was fair if it was fixed. It was not. Brody tells me he'll make it right. Takes an hour off the diagnostic time and still charges me $396.84 for a 3 month clutch repair (1-2 hour job) that did not resolve my issue. My neighbor recommended this place because he knows the owner. Hated to tell him they were terrible, but he apologized. 10 out of 10 would never use them again or recommend them to anyone.

This vendor was very helpful with the numerous questions I had about several upgrades to my…read moreMotorcycle. Excellent customer service, very friendly and knowledgeable. I would recommend this shop. Scott

From the owner: Our business specializes in motorcycle and small engine repair.read more

I've been taking my dirt bikes, ATV's, and street motorcycles to Performance Factory MX for years…read more Scotty Hanes is a great guy, very honest, a true professional, and he really knows his stuff. His shop is located next to his home so that makes pickup and drop off easy as he's usually always there. His prices are also more than fair. I always trust Performance Factory MX with the maintenance and repair of my bikes...I never take them to the dealership shops because Scotty FAR exceeds them in every way. Scotty also restores old vehicles...he's a very solid mechanic all the way around.

Small shop, knowledgable staff. Got my bike back on the road in a day. Fair price. Quality work.read more

I agree completely with Heather's assessment (see following review). I have both a Harley Tri-Glide…read moreand a Screaming Eagle Deuce. I wouldn't let any one else touch (i.e. service) them

Great service and customer care Kirk diagnosed what others…read moremissed even while we were broke down on side of road. Got US up and running.

Definitely has crap customer service and the owner likes to call there customers liars. Really…read moredon't take kindly to being called a liar when I am not. And will proudly take a lie detector test to prove my truth. As to it was a shot at my character. So definitely do not recommend! Make sure if he has touched anything of yours, everything is tight and so it dosnt fall off while riding! And why would I want to chunk my saddle bag off on the road when I just spent over 3k on a paint job!