I've been bringing my dog to Dr. Goraya and Josh for the past 5 years, and I truly can't say enough…read moregreat things about them. They have consistently taken such amazing care, and I fully trust them with anything that's needed. What I appreciate most is how honest and genuine they are--they never try to oversell or push anything unnecessary, and their pricing is always very fair. It's clear they truly care about the animals they treat. The entire office is also incredibly warm and welcoming, which makes every visit a great experience. Whether it's routine check-ups, vaccines, teeth cleaning, or nail trims, they handle everything with so much care and professionalism. There's a reason they're so highly rated in San Ramon. I always recommend them to friends--they're simply the best.

As an over-thinker obsessed dog mom, I love this place. The doc and the staff are all 5 stars.I…read morewould give them 10 star or more if I could. Recommend this place if you are looking for a trusted reasonable veterinary for your beloved pet.

Dr. MacRae and Cappelletti were wonderful during my recent visits with my dog Oliver. They were…read morekind, attentive, and took the time to really help me figure out what was going on with him. They listened carefully, explained everything clearly, and made me feel supported throughout the whole process. It was obvious that they genuinely care about both pets and their owners. I really appreciated how thorough, patient, and compassionate they were and I appreciated that they gave me several options to treat him. I left feeling much more informed and reassured. I'm very grateful for the excellent care Oliver received and definitely recommend Bishop Ranch Veterinary Center to anyone looking for a veterinary team they can trust.

I am sorely disappointed by this veterinary practice. Although Dr. Stefanie Wong was knowledgeable…read moreand caring, the front desk staff is an abomination. I recently waited almost 40 minutes on a Friday afternoon (more than a one hour round trip drive) to refill a prescription for my now deceased heart failure pup. The 20- something African American female seated at the far right computer station could not be bothered to help me. Really? In SAN RAMON? I have since taken my business (seven rescue pups and counting) to a lovely veterinarian in Dublin. Deplorable.

I honestly dont know where to begin, but if i could give them 10 stars i would!…read more Brought my dog in today because she was in labor and her first puppy got stuck. As soon as i walked in they got my dog assessed and immediately started helping her get the puppy out. Unfortunately that puppy did not make it but they helped us as fast as they could. Then we discussed further treatment to get the other puppy out safely, she was quickly taken back for xrays to determine placement of puppy #2. Almost immediately after bringing her back out puppy #2 popped out. They immediately started attending to the puppy and helped out of its sack and getting him to nurse on mom. I would also like to add that during this whole emergency my two young children were with me and they were given snacks and tended to while i stood by my dog. This was more than i could have even asked for. The entire staff was friendly, informative, compassionate and helped in any was they could. And after all that i was charged a meer $300 and some change. I was terrified i was going to be facing a $6000+ bill and not once during the process did they demand payment, only asking me to approve one estimate which i didnt even end up paying the whole estimate. If we ever have another pet emergency this will be our first stop. And i just want to thank all the staff again for being absolutely amazing to our family and our fur baby!!!

This place is pretty good for an emergency vet. We were there because one of our dogs had…read moreCoccidiosis and wanted to make sure she didn't become dehydrated from her vommiting and diarrhea, in addition for prevention for the second dog. So not a big emergency, but just a needed visit. Once you call, they are pleasant and send you a link to check in before you get there. Upon arrival, you are pleasantly greeted and we were placed in a waiting room all to ourselves. Within 15 minutes the doctors /vet tech arrived to examine our dogs. And as we waited on a comfy sofa, we didn't really mind the wait. We were there for 2 hours. They did make us feel like we weren't forgotten. Several doctors came to check on us throughout our stay. They didn't have the medications needed to treat our dog, but they did handle all the symptoms til we could get our dog to our regular vet. Plus they didn't charge for our second dog because they couldn't really him. Not the cheapest spot, but what emergency vets are?

We switched to ABC pet clinic last year - 1) the prices for services and medicines are cheaper than…read moremy previous vet 2) getting appointments and care is easier - the front desk and vet techs are friendly and helpful in my previous vet's office - they would ask for me to weigh my dog on a scale which she refused to do and they would not help. Here they take the pet and weigh themselves. 3) when I mentioned how hard it is for my dog to take the flea medicine, they offered a sample of another meds to see if she likes that better. Only con is there is a stronger pet smell compared to my other vet - maybe a bit of deodorizing/ cleaning can help alleviate the smell. Overall a more friendly and pleasant experience and I am so happy I switched to this vet - I highly recommend them.

We've had such a great experience here. The entire team is kind, gentle, and incredibly patient…read more They take the time to explain everything thoroughly, never make you feel rushed, and genuinely care about both pets and people. Professional, compassionate, and thoughtful from start to finish. So grateful to have found a vet we trust.

Incredible lot kind staff. And very knowledgeable. They know me and my cat by name now. Understand…read moremy high stress and have given me flexible ways to pay. This place is a godsend.

This vet was wonderful!…read more We just moved to the area and had to find a new vet closer by. We decided to give them a try and it went great! Dr. Miller was so nice during our visit to establish care, giving us more info on their business and how it works, even sitting on the floor the whole time to be closer to our dogs! All the staff were super sweet with our pups, giving Millie her space as she can be pretty nervous around new people, They used positive reinforcement only, and were very patient with Millie. We were very happy with our first visits and feel safe knowing they are right next door!

Great vets at this site, very upfront and have always accommodated my last minute requestsread more

Ok This freaking SLAYS me-One of my TWO girls that went through this entire process to get spayed…read more-was examined by vet etc WAS A BOY so Princess was a Prince and got neutered for even less $ at Nine Lives the following week.

From the first phone call, Dr. Williams and her assistant Jeana, showed the professional compassion…read morethat we needed with our beloved 14 yr Aussie about to pass away. They arranged to make the house call that very day. I never felt rushed or pressured. Dr. Williams even recommended someone closer to us if needed. Then when they arrived at the set time, our buddy had already passed. Nevertheless, Dr. Williams gave my wife a hug on arrival, then another one for me and was extremely patient with us as we went through the paperwork needed. Then as they took him away, Dr. Williams again gave us a much needed hug. That personal touch was very warm and unexpected. Just thinking about it again makes me tear up. Thank you so much Dr. Williams and Jeana.

very unreliable doctor, no one even bother to reply back I have contacted few doctors and…read moreeveryone replied back except dr Williams .She doesn't answer phone calls or messages. Dr Williams please let us know if you are out of business so people will stop wasting their time to contact you if you do not need our business. thank you in advance

I don't normally write reviews but this experience warrants it. THIS, this is the person you want…read morewith you when your pet is passing. The compassion Dr. V has is incredible and authentic. He did not rush the process, explained everything clearly and held space for emotion and everyone's wishes. We all kissed our cat goodbye and I choked up when he did too. I was worried that this wasn't the right decision and he very kindly explained what was happening and what the course of palliative care could be. Incredible man, I'm so happy he was who we called and I am happy to have found a new vet who cares so deeply about animals and the people who love them. He is extremely intelligent and made this heart wrenching experience the best it could possibly be. I am grateful. Thank you.

It is rare that I leave a review but when I do, it is because I have experienced an exceptional…read moreservice or care. If I could give 100 stars, I would. Dr. Venkat is the most compassionate, gentle, highly skilled Veterinarian our family has ever had. He genuinely cares about animals and giving them the best possible life. When the time came, to make the decision to keep our promise to our beloved 17 year old Ragdoll Cat, Mabel, to be there for her through the end, by her side as she transitioned to peace. Dr. Venkat was there too and allowed Mabel to transition in peace in the comfort of her own home, gently on her blanket, surrounded by love. Dr. Venkat offers the option of coming to your home, because that is how much he cares. His skill level is unsurpassed. Our fur baby family is in excellent hands with Dr. Venkat.

This review is coming from a Gateway patient Nobu, not fur parents…read more Woof neighbors, this is my first time leaving a review of my experience with Gateway. Four years ago, my parents shared their experience with Gateway. Four years later, guess what, I am writing this review on my own. Sometimes dogs can do better than humans, such as never arguing with your lady but listening. Based on that life experience, you know that I would only share my honest story of Gateway with you. In the past four years, they did a great job in ensuring my health and taking good care of my mom's banking account. She is not over-stressed whenever we go there. You know, girls can save some extra money to buy new things. Happy mother, happy Woof. A few months ago, my mouth started to smell like farts. That derailed our relationship a little bit. One day my mother told me that I had bad breath when I kissed her. Although she didn't refuse my kiss, on her face, I could tell that I am now a terrible kisser. Finally, a week ago, we went to Gateway for my dental treatment. It took several weeks to complete the treatment. First, I did the blood test, and then the urinal test. After my doc confirmed that I got good results in both tests, I was illegible (safe) to do the dental treatment. Woofs, please allow me to tell you a little bit about my dental issue. I am a foodie and I love all kinds of food, especially chewing hard bones and cheese bars. This hobby is way beyond what my tooth can stand. That is how I got a few broken teeth. In addition, I hate toothbrushes but not toothpaste with bacon flavor. Oh please don't pretend you like toothbrushes. We all know the universal truth, without delicious toothpaste, a toothbrush can never get into our mouth. So while I finished the toothpaste as fast as I could, the toothbrush would never have a chance to get close to my back teeth; however, I paid my costs too. I became a terrible kisser because of my bad teeth and bad breath. For those woofs of the size like me, we all have the risk of getting a gum disease when we reach three or four-year-old. So I don't blame myself for being a foodie. I trust the scientific statistics, having bad teeth is not an individual case, but a genetic weakness, so let's blame our ancients. Having dental treatment is good for us and our relationship with humans. I can't tell you how the experience was during the procedure because I was passed out. After I woke up, I heard that my doctor called my parents and gave them follow-ups and caring guidance afterward. Great job on that, they need the woof education. Honestly, after the dental treatment, I was a little bit afraid of staying in this place. Because they can put me to sleep and get into my mouth without giving me bacon flavored toothpaste. But the staff was so nice and warm to me. They hugged me, kissed me, and kept checking on me. I slowly became more active and felt calm there. My doc told me that I may need at least 6 days to recover. But after three days, I was looking for something terribly hard again. Now, you may have a question, how much does the dental treatment cost with this level of services? My program includes a blood test, a urinal test, a dental calculus clean, 6 teeth removal, and a set of 10 day medication. All in all, it costs my parents $1400. I would say this is a fair price, I can use my insurance to cover 60% of the total price (depending on your insurance, the percentage may vary). I am happy with the dental treatment result. My breath is fresh with Hollywood's whiten-looking teeth. Now my mom enjoys kissing me, but the game has changed. Now the kiss from me won't be free. I set the rule, two kisses with one treat. If she doesn't give it to me, I just walk away. Ok, let's talk about the room for improvement. Well, as we all know that in this crazy era, it is hard to hire employees. The market has a problem that demand of labor is greater than the supply. So does Gateway. Sometimes they could forget to call you back to provide updates. But I understand that. How could one staff do everything? If this is a hard problem for them to solve (budget control), then I would say we as a customer can become more proactive to ask for it. Well, as a local woof, I stand for protecting our local small businesses. From my experience so far, I wish the best for them. I hope you enjoy my story with Gateway. And I will also share with you my future updates. Woof woof!

I have been with this clinic for about 6 yrs and it was great before they got bought by a larger…read morecorporation. Now they no longer are responsive with emails and when you call, you are put on hold for a long time. Front desk staff seem different each time I go in as well. Another major issue that irritated me was how they no longer would approve prescription flea meds online through Chewy anymore. I had to pick up a hard copy of the script to mail into Chewy. Super inconvenient for patients who need medications soon. Dr. Sekhon was the best vet I saw, but I only was able to see her in person 2x. Parking at this location is easy. I'm currently on the journey to find a new vet in the area.

Dr. Johnson is incredibly knowledgeable and always provides compassionate care. He takes the time…read moreto listen and to answer all of our questions. His staff is very friendly and helpful. I highly recommend Tassajara Veterinary Clinic if you are looking for a great place to take wonderful care of your pet.

Extremely poor customer service and unethical business practices on behalf of the veterinarians and…read morethe front office staff. Please take your pets elsewhere.