The owner was professional, great at threading my brows and sweet as could be. She did an amazing…read morejob. I told her of my concerns with the threading places at the mall and why I chose her and she said "I'm sure you will be quite pleased with my services instead." She was so right. Her new address is 1740 Ellington Rd South Windsor, CT 06074 I have always loved supporting small businesses and have to say that this establishment is worth more than 5 stars.

I came here to get a deep cleansing facial to help with my acne prone skin. I was able to call and…read moremake a same day appointment which was amazing. The location is at a home and you just follow the signs to the entrance! The products used on my face all smelled great and were applied with care. Additionally a suction was used on my t zone to help pull out clogs from my pores. Overall it was a great experience for a reasonable cost. I'd recommend a visit!

I don't know why anyone wouldn't love EWC. I'm warmly welcomed upon checking in and when I leave…read moreafter my service- the front will let me know how many wax sessions I have left. THIS DOES NOT MEAN I EVER FEEL PRESSURED TO BUY MORE SESSIONS. I appreciate being told if there are upcoming specials if I'm running low and want to take advantage of any upcoming price reductions. And this doesn't happen every visit so no one is hounding you. Miranda is hands down the best technician I've had. She's careful and careful and thorough! She makes sure I look my best before leaving. And she talks me through what I think will be painful- and it isn't because Miranda is so great. This salon is the cleanest I've seen. I was getting waxed at hair or nail salons in a back room on a folding table before finding EWC. The rooms are hygienic and CLEAN. Fresh paper on the wax bed after being wiped down, clean counters and no hair everywhere. If you are going elsewhere- you're doing it wrong. This is where you need to be going

Preface this with the fact that I have been going to various different locations EWC for several…read moreyears and this is my first visit at this location. Right off of that as soon as I walked in, there were two other people waiting, and the store was completely silent no music. Reception was probably the worst part of this experience. The girl that handled me seemed somewhat preoccupied and on the phone insisted that I arrive as soon as possible, but I waited another 20 minutes not such a big deal, but it felt really weird standing around with nowhere to sit, and pretend to shop for some of their products to pass the time. My experience was the Brazilian wax was great. My wax technician was very friendly, nice and knowledgeable. I didn't really pay much attention to it at the time, but when I arrived home, I noticed that there were a few missed spots on my inner thigh and other lady parts . Checking out I was offered to purchase a bunch of different options for wax passes for one or three of the services that I just gotten and I felt bad that the receptionist did all of the work out to offer several different kinds of payment plans declined as I always do at EWC - like most people I don't go in for a $60 wax and just casually drop 900 bucks on a year worth of waxes that's some thing that I deliberately purchase and don't need to be asked every single time I get a wax. I wasn't even annoyed and even thanked her for doing the work, but she simply shook her head and checked out. Gotta say that went right up my behind and solidified my never returning to this location and prolly EWC altogether- it was giving me Barnes & Noble vibes where if you don't purchase their unneeded membership, then guilt you into thinking they're going to get fired basically. the quality of the wax they use has kept me coming back here since prior to Covid but I just don't know if it's worth the uncomfortable decline of wax passes every single time.

I have been coming here for a few years and I've never received anything short of great service!…read moreEveryone is kind and funny and Katelyn Cole is amazing at listening to what you want and is really good at knowing what looks best! I always go to her when I'm home from school.

Marci did an amazing job with my color! It looks so natural and blends so well! She was kind,…read morecourteous and VERY professional; not to mention funny. Katelyn did my cut and was also wonderful. Her consultation was on point. Just a wonderful experience over all. I will be coming back.

I've been coming here for at least the last 9 years. The ladies here are friendly and super fast! I…read moreusually come in for my eyebrows and upper lip. I'm out in less than 10 minutes, and that's including paying for service received. They have several locations in CT and MA. They also do henna and waxing, as well as different kinds of facials and other face care.

I have been a loyal customer for quite some time and have always really enjoyed the relaxing…read moreatmosphere and friendly staff. Unfortunately, during my last visit, my eyebrows were waxed, and some of the wax dripped onto the zipper of my brand-new handbag. The technician attempted to remove it, but in the process, the bag was discolored and the zipper was damaged. I was very disappointed when the technician denied responsibility for the damage. When I went to pay, she hovered over me to see how much of a tip I was going to give her, which was uncomfortable and somewhat ridiculous, given the circumstances. I will note that I paid for the service- I didn't want to be accused of leaving without paying for that service. I believe that a business should take responsibility for any damage caused to a customer's belongings while on the premises. Had the technician taken responsibility and offered to compensate me for the damage, I would have been satisfied. I'm really very disappointed.

I had a very disappointing experience with a brow lamination service here. The technician skipped…read moreimportant steps in the process, which led to uneven gaps and an over-trimmed, choppy look. During the service, the wrap was repeatedly lifted while the solution was processing, and my brows were trimmed before setting both of which caused poor results. When I raised my concerns, the owner did not take responsibility and instead blamed the outcome on my brows rather than acknowledging the process errors. The handling of the situation felt dismissive and unprofessional. I paid $75 for a service that left my brows looking worse than before, and the way my concerns were brushed off was very frustrating. Based on my experience, I cannot recommend this business. They keep deleting my review and somehow yelp is allowing this so I have to keep re-reviewing to hopefully warn others of what could happen if you go here. Here are my befores and after photos. I had very even brows going in, and left with fried permed brows in every direction.

They do a great job on all services and give great recommendations for products. Great, welcoming…read moreenvironment

Kim came very highly recommended by a good friend and I was in serious need of a gel fill. Kim was…read moreable to fit me in that day. She was very nice and we chatted a bunch while she did my nails. She was quick and efficient and my nails came out beautifully. I like my nails to be more narrow than wide at the tips and she did exactly that. I didn't have to have her fix them because they were crooked or uneven. She got it all right the first time. I will be back again. Oh and even though I didn't get a design (I like my nails with just color) I may in the future because I heard they do great design work as well.

Just went to get Dip powder and spent 2 hours there and my nails never dried…read more I got home and washed my hands and the top coat and color powder instantly wiped off with a paper towel. I called to request my money back and let them know I was unhappy and they said they don't do refunds and I needed to come in and get them redone and it would just take 10 minutes --10 minutes when they didn't dry in the 2 hours I was there. 2 hours and $53 wasted. Every place I have ever been has taken 30 minutes and if there ever was an issue, money was refunded, no questions asked. Do not go here!!

First time threading and first time here! Will recommend- I explained what I did not want and the…read moreshape I wanted with tinting. I'm pleased

They used to be fantastic New people. Bruised under my eyebrow and threading was not good.read more

Amazing nail salon with a kind, wonderful owner! The staff is so welcoming and friendly. Super…read moreaccommodating and reasonable prices!

Clean and inviting atmosphere. Kim, the owner, truly prioritizes customer comfort and satisfaction,…read moremaking sure every guest feels welcome and well cared for. Staff is great too!