I visited this spa with my daughter after purchasing a Groupon deal for a facial and massage priced…read moreat $79. I scheduled the appointment by phone and paid in advance. Upon arrival at 9:30 a.m., two staff members escorted us to begin the massage services. Shortly after the massage began, the therapists offered several "enhancements," including lavender oil, lemon oil, and hot stones, priced at $30, "discounted" to $20. In my experience, massage oil has always been included as part of the service, so I found it unusual and disruptive to be upsold during a relaxation treatment. During the facial portion, the esthetician asked when I last received a facial. After I responded, she immediately recommended a "derma facial" due to dryness, priced at $100, discounted to $50. She then pointed out dark spots and suggested laser treatment at $20 per spot, which I declined. The continuous upselling made the experience feel more like a sales pitch than a spa visit. At checkout, I was surprised to learn that I owed an additional $96, on top of the $180 already paid. I was also not informed that a third staff member would be performing part of the facial service. When it came time to tip, I provided $20 each for the 3 therapists ($60 total). I was then told that the staff member who worked on my daughter should receive an additional tip, so I added $15 more. While I do not mind paying for services, I strongly believe that all pricing, add‑ons, and staffing details should be clearly explained before the service begins. Transparency is essential, especially in a spa environment where clients expect relaxation rather than unexpected charges or persistent upselling.

We will never go back. We purchased a Groupon nobody said a word when I made the appointment…read more Groupons only can be for first time users( never heard of this. So not know I tipped the 45 dollar EACH because it was a couples massage. I ended up paying I ended up paying 375 for two massages. Never will go back. Don't put a Groupon up if you can not honor it.

I have been going to Kris for my eyelashes since 2016. Initially I was skeptical because I did not…read morelike that fake look and I was concerned about getting an allergic reaction. Kris answered my thousand questions and I started with the basic natural lashes. It was beautiful and I never felt them on. I had a lot of people asking me if they were real because they looked so natural and simple. Once I got used to the eyelashes I decided to try the 2-D lashes. Wow! I love them and I was hooked. I bounce between Glamorous and Natural 2-D. They are fuller and they seem to last longer compared to the regular lashes I used to get. I have religiously continued my lashes until now. I went on vacation for 3-weeks and my lashes were still good. Yes some came out because of the natural growing process of your lashes but I snorkeled, swam, laid out on the beach and they still looked beautiful. Kris has always been consistent and her work has never been less than 100%. I am proud of her new location in East Windsor. Please come and check her and her staff out. They are very welcoming and will always try their best to accommodate anyone's busy schedule. 5-stars all the way!

I am truly impressed with the customer service that Kris has provided. After reading my review, she…read moredidn't realize that i had such a poor experience that she offered to redo my lash extensions free of charge and by her specifically. I believe in giving small businesses like hers a second chance and I'm so glad I did. I took her up on the offer not really expecting much but grateful that she reached out anyways. I was hesitant to even get my lashes done again. She was helpful throughout the whole experience, helping me decide what was best for my eye shape/lashes. She worked fast but meticulously and she did it under 2 hours which i am so happy because i dont have the patience to lay there. I will definitely schedule with Kris next time and am so happy i was able to try again. Her prices are definitely more reasonable than the surrounding area.

Absolutely love this salon. Professionals with excellent service. Making an appointment was so easy…read moreand convenient. I left feeling refreshed and confident ! I will definitely be back and I can't stop recommending this place to all my friends ! I live in Brooklyn New York and travel all the way to this salon specifically, and let me tell you, it's worth it! Love love love this beauty lounge !

I decided to look online for a lash tech for my lashes. In result in finding one the location had…read moregreat reviews. Moving forward, the place was very clean and the staff pleasant. My lash tech was very nice however, she took a few pause breaks in between my session. At the end of my session my lashes didn't come out the way I expected. I didn't complain. Following into the next morning half my lashes shredded off, as if I didn't have my lashes done the day before. I contacted the shop via text to alert that I wanted the remaining lashes removed. I was told that at no charge I can have the lashes replaced and or if I would like to have them removed they would be happy to help. Here we are Labor Day weekend I have no lashes at all! Out of all the years of getting lash extensions I never experienced a disappointment of poor service. Lash extensions last between 3-4 weeks tops, not 5 days!

Sonya is an incredible lash technician and even better human being. She works quickly without…read morecompromising quality. The retention of my lashes are the best I've ever had. They still look full after two weeks even when I go hard on them. If you're looking for a more natural look then I highly recommend a lash lift. Either way you won't be disappointed.

Love love love sonya and her lashwork! Super affordable prices and high quality lash work! I have…read morebeen going to her for almost a year and absolutely love the finished product. Definitely recommend her!

I've been going to Chantel for lash lifts for the past five years, and she is truly the best in the…read morebusiness! Her work is consistently flawless, and I always leave feeling confident and refreshed. Chantel is professional, warm, and takes the time to make sure everything is perfect every single visit. More recently, I've also had the pleasure of seeing Aurora, who joined the team about a year ago. She's fantastic--skilled, attentive, and brings a great energy to the space. I always know I'm in good hands with either of them. Highly recommend Chantel Urban Beauté for anyone looking for top-quality lash lifts and a relaxing, welcoming atmosphere!

I had such a good experience getting lash lift done. Whole appointment was very comforting and I am…read morevey satisfied with the result.

From the owner: We could all use a boost in our confidence from time to time, and there’s no better way to do that…read morethan with the multi services we provide. At Bella Beauty Lash Bar, we have a true passion for beauty and confidence enhancement. With over 5 years of experience, you can ensure you will receive the best of any service. Our lash sets are known for their great retention, and for how we make the extra effort to customize your lashes to enhance your eyes and face- all while maintaining the health of your natural lashes! We offer all the most popular styles such as: wet sets, wispy, color and much more. Too often, clients are left out in the cold once they receive their sets, but we like to ensure we provide all the education and knowledge necessary to make sure you get the most from your lashes after you leave. We also offer a range of services including: brow lamination, waxing, tinting, lash lifts, and even teeth whitening! You’ll enjoy a luxurious experience throughout any service that includes: aromatherapy, calming music, cozy clean blankets, heated beds, as well as snack and beverages. Consider us your second home where you can relax and enjoy your “you” time. Our Google reviews say it all.

We had a 1 hr couples massage. We truly enjoyed every minute of it! Service was 10/10, such a great…read moremassage for each of us. We didn't ask for any focus in particular for our massages, but my masseuse noticed I had a lot of knots in my back and so she worked on that for a while. The tables were so comfortable (and heated!), the lotion smelled so nice, and everyone was so nice there. Highly recommend!

From the owner: women owned in operated for 13 years in business specialized in body massage & skincare. read more

DO NOT GO HERE! The lady that works there is so rude and has an attitude no matter what! She talks…read moreon her phone all day and rolls her eyes when customers come into HER business! The best part is she called me a stupid b*tch when I told her that I forgot that they don't take Apple Pay. When I tried paying with my credit card, she threw it and then as I tried to pick it up, she shoved me into the glass door. Her doors shouldn't even be open, she is a deeply miserable and mean person. Had to call the cops!

From the owner: We specialize in Brows and lashes . Using the technique with piece of thread we can make your…read morebrows look perfect in just few minutes. Our prices are very low in comparison with other in the area.

Gaby is the best! She's very informative and walks you through everything that she does! Also she's…read moreAMAZING at her work! You'll feel very comfortable and leave with exactly what you ask for!! Don't hesitate....just book! :)