Disclaimer: Look, I used to love this place, and this is my experience from around 2 years ago so maybe things have changed since then. THAT BEING SAID, I've been meaning to leave this review for a while now just as a warning.
I used to come here religiously in 2017. It was pretty great for a few months! They are super nice here, and there were times where I'd almost fall asleep as they were doing my eyelashes & massaging my hands. Really felt this place was the BEST.
But this ended one day when I went back for my usual eyelash extension refill.
I immediately had a bad feeling in my stomach when I realized they were leading me over to a table with one of the young men technicians. I've had my eyelashes done by the men that work here before, and they always do a messy, careless job. The guys that work here seem to have no idea what they're doing, or at least they just don't give a shit (not that the women do either, but they still put in effort to do a very good job!).
That being said, I figured I was just being ridiculous and I should just let this guy do it. What's the worst that could happen? WELL.
Not only did this guy take over an hour to do a quick refill (I had somewhere to be, and the 1-week refills don't take very long), but he definitely messed up a few times (had to call over a female technician to help him) and he left a huge glob of glue in my eyelashes, which later solidified into a big, stuck ball of glue.
This eventually turned into an eyelid infection (diagnosed by the wonderful people at CityMD across the street lol, very convenient!). After that I immediately crossed the street and asked the people at Blinglash if they could fit me in to have them removed ASAP even though I didn't have an appointment, which they obliged.
Even after the extensions were removed I still had an eyelid infection from them. I lost a bunch of my eyelashes and they took forever to grow back (in fact, it's been like 2 years now since this happened and I'm still not sure they grow the way they used to). I'd post pictures but it's pretty gross.
About a year or so after this happened, in 2019, I figured I should get over my fear of a repeat experience as this place was great for months until that one bad experience, and I missed my extensions.
I returned to get a new set of eyelashes for the first time in at least a year (like I said, it took a WHILE for my eyelashes to grow back). They were strangely painful during the process. It felt like the ends of the eyelashes were pricking into my eyelids. Even after I left, the eyelashes were still painful, and I didn't 'get used' to them the way I used to. They were noticeably rather annoying and painful.
My eyelids were swollen by the next morning, so I returned to have them removed. Funnily enough, I got the same technician as the day before, a woman named Yvonne. She didn't recognize me (they see multiple women a day, so why would she?). While she was removing them she said, "Who did these?" In a voice that implied whoever did them did a terrible job, which is what caused my eyelids to swell. I told her that she did, and she acted surprised and denied it. She also got the glue remover stuff in my eyes, and had to drag me over to the sink where I desperately splashed water on my face to get my eyes to stop burning. For a few seconds I thought I was going blind.
I asked for a refund at the front desk, since I had only gotten the eyelashes yesterday and had to get them removed ASAP the next morning (and had a terrible experience). They implied I was trying to scam them, as if I only wanted the extensions for one night to party or something (except, you know, I was actually in my apartment that night trying everything to soothe my eyelids since I wouldn't be able to get them removed until the next day).
They said they've have a manager call me. Obviously the manager never called me and I'm not a Karen so it really wasn't worth calling them back to get my $300+ back.
So yeah, be careful. This place is great until you get an amateur or someone who doesn't know what they're doing, and then you risk losing 60% of your eyelashes for 6 months. read more