EXCUSES EXCUSES EXCUSES…read more I will never buy any product or services from Aleen's again. This is what happened: I called Alleen's College Park for a full service custom blind experience. Sonia showed up to measure two windows and show me fabric and options for the Hunter Douglas honeycomb blinds. The fabric choices were easy to make and matched the decor perfectly. I gave her a $1000 deposit on a 2395$ quote on Jan 10, 2014. Sonia informed that it would be 3-4 weeks, and shouldn't be delayed because this is not a busy season. The blinds arrived and a time was scheduled. I had to call Sonia to follow up to ensure the installer was still making the appointment half way through as I had not heard from him. He ended up being 3 hours late but I agreed to wait. He installed the non motorized blind successfully and went to install the motorized one, and it was not in working order. I called Sonia, who gave me the low down on their repair process, and when I questioned her about inspecting the product before it leaving their shop, she indicated to me that it was Hunter Douglas responsibility to ensure their product was quality inspected. But here I am paying Alleens to install a finished product. I am buying a service and product from them. The complete lack of business ownership shown by Sonia, Margareta and Melanie was overwhelming. The blind came back from repair and was installed - however the time and frustration that this experience has given me was beyond acceptable. No one who I spoke with from Alleens apologized for their mistakes. They apologized it happened, and blamed it on the manufacturer and the fact it was a custom product. I would assume that if you are selling custom luxury products - you are selling the experience that goes with it. If you buy from Alleens - you better hope that nothing goes wrong ... It's was a tremendously frustrating experience when the culture from the top down shows blatant disregard for the time of the customer - and only about their bottom line.

After my original review, I did get a call from Melanie and she offered me a battery change for my…read moremotorized blinds, which is nice. Except when I actually had my motorized blinds die from dead batteries, I decided to make use of the offer and it turns out to be the most minimal of efforts. =\ Turns out, all this goodwill gesture was, was for for someone to come and take out the battery holder that's at the top of the blinds and put batteries (that I would have to purchase myself) into the battery holder and slide it back in. And that's it. I literally did it myself in 2 mins after I watched some youtube videos (before, when I called about this complimentary service call, I forgot that the battery holder could only be seen if I lifted the blinds all the way up so I thought it was more of an ordeal to change the batteries). Anyhow, while I had thought it was a decent offer (like a battery change but includes batteries!), it ended up being a pretty useless makegood attempt. It's more effort to coordinate a service call than it is to youtube a how-to video and do it yourself.

Blinds to Go is the obvious place to go for blinds…read more They definitely have a good selection, great colours, and a great warranty. Best to go in the middle of the week during the late morning or mid-afternoon as they get busy at this location outside of these hours and they really don't have enough staff during the busy times. They are more expensive than most others, however, they are reliable.

Kudos to the Richmond Hill, Ontario BlindsToGo - Thank you…read moreso much Kenneth for the excellent customer service that you extended to me and my mother! I appreciate that Mike took a second set of measurements to follow up with the great job that you did to ensure the calculations were correct. Alex and the other young gentleman installed the blinds today. They were professional & did an outstanding job with the installation. The blinds look awesome.

Fabulous service excellent blinds well priced They were installed perfectly and in a timely…read morefashion the remote controls work very well I will use their service again. thank you Susan Goldenberg

I had a great experience using Condo Blinds to outfit my house with motorized zebra blinds. They…read morewere wonderful to work with and the blinds are beautiful. Thank you so much for a job well done!

Horrible attitude. Only ever purchased, hunter Douglas blinds, and booked an i home consultation…read more In advance of the appointment, they sent me an estimated prices that were understandably higher than 10 years ago. I made a comment in an email so I had to be pre-better by telephone the day before the appointment to make sure that I understood their prices, and was prepared to pay. I would never work with these people. They think Hunter Douglas is such a superior product when in my experience, it is not. Just try exercising a lifetime warranty. Maybe the snobbish lady just has a bad personality, then she shouldn't be in sales. I will spend my 3000 elsewhere.

We purchased blinds for our house, from Night and Day on Kingson Rd, over 5 years ago…read more From the service in store to the installation, the customer services was impeccable. No, they weren't cheap, but quality never is! and the blinds are still working perfectly and looking as good as they did the day they were installed, 5 years on. Highly recommended!

I needed my venetian blinds cleaned. Haven't touched them in years and I don't want to use the…read morebath tub. I found them searching on Google. Went to their site www.cleanablind.ca and filled out the quote form. They responded quickly and the price was more than fair. I chose to deliver & pick them up myself. Dropped them off and picked up in a few days (I wasn't in a hurry). Wow! they looked like they were a few months old. No blades were stuck together. I definitely will use them again. Try them out!! Great time saver.

I haven't even used their service (yet), but I have dealt three times with them on the phone, and…read moreeach time I feel so good! They are very pleasant and efficient. I can't wait to get my blinds cleaned here!

Paul from blinds to go was awesome. Very knowledgeable and very polite funny man. The blinds he put…read moreup are beautiful (shades). It makes the house look a lot different really I can't express my words for how it looks. I love it and he was very professional as well. No problems and he cleans up after himself. He was great. He was a great man. Great person to have in your home likes to talk, which is wonderful nice to have. Keep up the great work and your personality. Your fantastic

I had friends recommend this brand to me when I needed blinds for my new home and that s when I…read moreapproached them I find the staff and ppl at this particular outlet not very helpful Each time I called spoke with a heavy accent person who refused to give any information Finally I did go there and they handed me a paper for the measurements So they actually expected me to go back and forth freakin out with the window measurements They charge for sending someone home with the measurements as the measurement guys are not their employees and are a third party Being in the blinds business I would think it would only make sense for them to hire ppl for the window measurements From my phone call till now it doesn't make much sense They have a 20 % or 25 % discount on till Dec 1st and I'm still not motivated to go back and forth for a blinds quote I'm actually planning on getting my blinds done by another vendor Trust me haven't had a chance to even compare the prices with them as I have no quote from them yet Not going back here for sure

Got my blinds install about a month ago go and I have to say from the quote to the installation…read more The experience with My Home Blinds has not been short of amazing! They definitely know what their doing and are experts in the industry. High quality material used, I hope these will last for year to come! Heart felt thanks to the whole My Home Blinds team. I will definitely be referring you! My favourite one is the black out blinds in the master bedroom. It keeps the light out so I can actually sleep in!

We were given the name of My Home Blinds from a friend who recently purchased blinds for their…read morehouse. We took a look and decided to give them a try. We ordered just one Zebra Room Darkening blind to give them a chance. The order process was smooth. 1- called to arrange a visit to see the product, colours and selection and for the measurement. 2 - The product was ready in 5 days and we scheduled installation. 3 - Installers came, texted to say when they would show up (and showed up on time). Installed and looking good. I would definitely use their service again and would have no hesitation to recommend them.

EVIDENCE IS ATTACHED ... PLEASE READ …read more... PART 1: I am extremely disappointed and urge all customers to look elsewhere. Please read fully ...... customers need to know. Since my Hunter Douglas blinds arrived in April, 2024 I have made it clear in several emails and in person that it was the wrong colour. Lior told me it's what I ordered - so what could I do? In January, the second of the forth blind started to swing as the fabric isn't rolling correctly on the internal turning rod. Lior was supposed to come and repair the blinds, but didn't show up and didn't tell me he wasn't coming. When I messaged to ask when he's coming, he told me he sent my video to HD and is awaiting their reply, again I raised the issue of the colour. When Lior never returned my text messages, I called Hunter Douglas wrt the repair and the fabric colour. This is when I found out that Lior submitted my order with the WRONG colour. His order to Hunter Douglas had a different colour from that in my quote. I was hoping that this would mean I would finally get the blinds I ordered. However, Lior sent an email stating he will not do anything to rectify his mistake. Customers need to know. PART 2: After continued communication with Hunter Douglas customer service, the associate manager of customer service has offered to resubmit my order with the correct colour at no cost to me. HD has the order Lior submitted and the order Lior gave me - two different colours. Thankfully, HD is a company that cares. Please seek window treatments elsewhere. PART 3: Since April, 2024 I have told Lior that the colour did not match the sample I had picked. When Lior insisted that I had picked the colour, what could I do?! He actually had me believe I picked what I got. Would you want to work with a company that ends up being dishonest? Insisting you made an error when it was their error? Would you risk your money? I am posting this at length to help anyone from experiencing what I did. Why would Hunter Douglas replace my blinds if they did not have the evidence to prove me right?! I have provided screenshots for evidence for your reference. 1) my order - please note colour 2) the colour order on the blinds put through by Lior (HD told me where to find this on the blinds) 3) I limited the emails to two dated April, 2024 with concerns over the colour. There were many many more emails, texts messages & in person conversations wrt colour (note Lior was using the name of the hardware as the fabric - as explained by HD representative) 4) letter from Hunter Douglas to replace the blinds 5) pics of colour I ordered (haze) vs what I received (gray) Furthermore, please do check my one and only Google review that Lior or Alon have noted. There is no Home Stars review. In April when the blinds arrived, Lior noticed spots on them and reordered replacement blinds. That same day he asked me to pay the balance because as he said, "I'm good for it." At least I was smart enough not to pay in full at that time. I did however present the question of the colour and my concern of the dark colour. I have blue walls and I knew I didn't pick the dark grey. Lior made it clear that I ordered the dark grey. As I learnt, if there is doubt trust yourself and not Lior, the salesman who is a partner one day and an employee another. I was made to believe I was wrong, but I was not. I had hoped that our business relationship would let them correct their mistake, not refuse to correct their error. The dishonesty is something I have never experienced before. I'm thankful Hunter Douglas stepped in to make it right for me. Two piece of advice: 1) Look for a company with more reviews to ensure legitimacy of the posts 2) Never pay with e-transfer bc it is like cash. Credit card companies can also step in to help.

The fabric was an exceptional quality and we were really happy with the process of order,…read moreinstallation and the quality of materials and craftsmanship.