Called over to ask about Benjamin Moore Aura and the team member was extremely knowledgeable and…read morehelpful. We later went in and picked out a color from the few we had in mind. The gentleman working provided top notch customer service. We will be returning for future needs.

I spoke with Nicole today and she was very helpful and friendly. It's nice to meet people in…read morecustomer service that are positive, friendly and helpful to customers even when some of their customers only want to point out the negative. I would highly recommend this location.

In February they ordered a new part for us but they repeatedly fail to replace the part or even…read morecontact me back to tell me what is going on. Definitely not happy and I won't recommend them to anyone.

I have used budget blinds in a couple of homes and I Am so impressed. You will not be disappointed…read more They are so awesome. It literally is a no Brainer. I would never try to save a buck by doing myself. They do it right the first time and guarantee work. No upselling just cater to your needs. recommend!!!

I would NOT recommend Val-U-Blinds! This could be a long post since I have several examples of poor…read moreservice with them. In the end, they did give me a gift card for a Rochester restaurant ($75.00) to help with the frustration, but it shouldn't have come to that. I fully understand that everyone had problems getting product during COVID, but my complaints aren't related to that. Here is a timeline of my experiences with Val-U-Blinds: * 6/28/21 - owner overcharged me $160.71 for taxes. When I realized it and brought it to her attention, she did apologize and said she would mail me a check to repay it. It took 3 weeks to receive it! * 7/29/21 - blinds were installed but the large patio blind end caps didn't fit. I was told there was nothing they could do so I had to hire a machinist to cut them for me at an extra cost for me. * After installation I realized there was a hole in the patio blind. I left messages on 8/2, 8/9, and 8/16. Someone finally called me back on 8/17 and asked me to send them pictures of the defect which I did right away on 8/17. * 9/23/21 - I checked with them after hearing nothing since 8/17 and was told they would check into it. * 10/12/21 - I left a message again after no return call since 9/23. I received a voice mail back on 10/12 saying the estimated completion date for replacement was 10/18. * 11/17/21 - Left message again - no response until 12/7. * 12/7/21 - They called me and set up an appointment for 12/10 to install replacement. * 12/10/21 - Nobody showed up for the appointment and nobody called me!! * 12/14/21 - I called to check again and was told the blinds weren't in yet! * 4/12/22 - I waited 4 months to check in again and didn't get a response. * 4/14/22 - I called again and owner said they would check into it. * 4/15/22 - they called back and asked for pictures again!!! After re-sending pictures they called back and scheduled the install for 5/2 at 12:00. * 5/2/22 - nobody showed up at 12:00! I called and was told it wasn't on the schedule but they did send someone at 3:00. Installation is finally complete!! As you can see, this process took over 10 months! Customer service is the worst! Hunter Douglas blinds are sold by many other companies that provide MUCH better service.

Would not recommend to anyone. Horrible communication with both the owner and her son/employee…read morewith multiple voicemail messages and text messages left unanswered. Started this on 9/9 and haven't heard from anyone since they were supposed to be out almost three weeks ago. Finally were able to take care of it ourselves, luckily.

This is a review of employee Cole Wilhelm. I can't say enough great things about Cole for their…read moreexceptional service and going above and beyond. Cole took the time to explain everything clearly, worked diligently, and truly had our best interests in mind. We may not have gotten the results we wanted with our frustrating situation with insurance, but Cole's relentless efforts need to be recognized. If you're looking for a knowledgeable, trustworthy, and hardworking roofing consultant, look no further than Cole.

I am incredibly disappointed with these guys. I chose them because of the good reviews but…read moreapparently I drew the short straw. From no communication to miscommunication, wrong items and wrong colors being ordered, missing start and finish dates, and leaving things unfinished. Hail happened in May, talked with company in June, didn't side house until January, and the project still isn't complete and it's almost March. Siding crew was great, Craig was great, and Scott was great.

Nate did a fabulous job!!!! Second time we have used Larson. Each time they are very professional…read moreand deliver excellent customer service. I would highly recommend this company. They do incredible work!!!

Highly Recommend - Outstanding Work on a Challenging 1906 Duplex!…read more The Larson Siding and Window team recently replaced all the windows, storm doors, and entry doors on my 3-story duplex in Rochester, MN. Built in 1906, most of the original windows were over 100 years old--well past due for an upgrade. What could have been a stressful and complicated project turned out to be a smooth and even enjoyable experience, thanks to Tim, Bob, Ryan, and the rest of the crew. They showed up when they said they would, completed the job on time, and consistently met (or exceeded) my very high quality expectations. This wasn't an easy job, but they handled it with skill, professionalism, and great attitudes. On top of that, their pricing was competitive--and in my case, they delivered significantly more value than other bids I received. My father was so impressed with their work, he asked for a quote for his own project! I'm incredibly grateful to the Larson team and would recommend them to anyone without hesitation. I'll absolutely be calling them again for my next project. P.S. I've attached a bunch of before-and-after photos so you can see the transformation. Please ignore any exposed framing or mess in the pictures--we're in the middle of other renovation work, but I wanted to give full credit to Larson since their part is now complete!

Hi, we paid to have a home inspections done before buying a home, and been told that everything is…read morein order except small cracks around the columns on the front porch. That was far from the truth. It turns out that we had a leak in the attic that we found out 2 weeks after we moved in. Later on a house inspection revealed that in the basement 3 things were not done by building code. One problem had to do with the sink in the basement bar area that had flexible tubing underneath. The other two problems were the outlets in BOTH the basement bathroom and the basement bar--there was no GCFI outlet in neither of those places! Very disappointing and scary, as we had friends renting the basement for one year before discovering this. What can be more basic than GCFIs?! I'd not recommend this business.

Doug from DSP was VERY thorough and I appreciated his honesty and straightforwardness. Not only did…read moreDoug find a serious moisture intrusion issue that saved me BIG bucks, he suggested I call the City and I found that no final inspection had been done on the almost brand new home I was purchasing. Top notch service! Highly recommended!

The Customer service divisions was impeccable!!…read more Great team work... They are great with window blinds and my new outdoor shades works great leaving us more time to enjoy the back yard.

Hiller installed vinyl planking in our entire house, upstairs and downstairs. They did an awesome…read morejob and the floors look great. Carrie is amazing.