No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

It remains to be seen if we can keep this little tree alive and take care of it appropriately, BUT…read moreour experience in buying it was excellent. The owner of this store definitely seems to know his stuff and was patient with all of our dumb questions. Easy to get to, prices seem appropriate (I have no clue on this, but you can buy a smaller one under $100, which seems like a great gift price point?), atmosphere was pleasant, etc. I would definitely return to buy another in the future!

Great selection, individual tree care instructions. Owner knows his stuff. All bonsai look very…read morehealthy

They are a convenient option opposite to ace in excelsior…read more Now they may seem like they are accusing you of being a thief because they want to take you to what you need . Or ask you manny times if you need help. As long as you're not a little "wussy" and they recognize you, it a great alternative. Something's are priced great others not. But it is what it is... it's my fav hardware store . Gratitude

Great store with friendly service and low prices. Good selection of tools, fasteners, welding…read moresupplies, and trailer parts/accessories. Decent selection of plumbing and electrical supplies as well. Also an ever changing assortment of other good such as clothes and paper goods.

Kat, kick-ass trees is a great spot. They always have a great selection of trees, shrubs, and…read moreornamentals. The quality of their plants is also top of the line. I like that they give you the option to purchase and install yourself or they have installers that will do that for you on any of your projects.

BEWARE!!!! I purchased trees with the company through my landscaper and 2 of the 4 died within 5…read moremonths. When I returned to speak with the manager "Mike" he basically said you are out of luck. They don't warranty their trees and his solution was to sell me more trees at discounted rate (why would I buy more trees when you wouldn't guarantee the first one's). Stay away from this place!!! This company's customer service is so poor and they seem to have shady business practices. Buyers be careful when dealing with this company

My family and I had an outstanding time at this amazing orchard!!! It's so close to home and we…read moredidn't even know it! The environment has so much to offer! We picked apples fresh from the orchard and got great pictures while we were at it. We also LOVED the apple cider slushies, YUM. The cider donuts were a plus too! The kids enjoyed the swings and haystacks! Along with the goats to feed and the giant jumping bag!! They even have a train to ride how fun!! We listened to live music play as we ate our DELICIOUS fall sandwiches outside! They had such a unique selection including a turkey, cranberry, stuffing sandwich perfect for this time of year! I can't wait to make this a family tradition! The owners were phenomenal and very family oriented and friendly! Well done!

Paid $26 for a day pass and they didn't mention that there are no apples to pick. Everything else…read moreis an up charge on top of the $26 charge so there's nothing to do except take pictures. It's a little on the nose that a place called "Apple of my eye" has no apples to pick!

These folks are awesome. It seems they have everything you could need. We came to them in a real…read morebind, they exceeded our expectations. They provided us with what we needed that day. Super impressed.

We have been going here for many years and absolutely appreciate the exceptional service! There is…read morealways time to chat, listen to concerns, double & triple check for the best option! Truly a local treasure in our community

I called ahead and asked for their rates for non-insurance holders, and it was cheaper than the…read moreother eye doctors in town. Then, when I got there, they wanted me to add on the additional eye x-ray for another $45. I said I didn't need it, but the doctor insisted on it. If they were going to insist on it, they should have told me up front. FYI- they didn't see anything with the X-ray. Then, when it was time for the glasses/ lens, I brought in my own frames and they had me sign a form stating that if they broke my frames, they would not be held liable. I should have left then. Who breaks frames and then still blames the customer? FYI - the frames came back in 1 piece. I probably won't be back.

Fantastic service. Very friendly and knowledgeable. Always willing to help. Will go nowhere else…read morefor my supplies.

Working with Jason is great. We get small quantities of feed and supply for our horse and small…read moreanimals but working with someone local and dependable is what we love the most. He is not accepting plastic so be prepared and bring cash or your check book.