Friendly staff will always help me in their Impress Print & Document Services center. Whether I am…read morecopying a handbook or legal documents they will guide you through the self service machines. If the print didn't come out properly due to technical or other issues they will fix it at no cost to you. For instance, many times people put a paper on the wrong side of the glass not following the arrows and get blank sheets come out, at other places this would count as one print to you whether or not it was correct, here they understand. When in doubt, always ask for assistance so the right product of what you are looking for comes out. Impress service center does everything from banners, posters, photo prints any print type item you can think of. They will design stamp cards, stamps, etc. In addition the store is there for all your other officelike purchases.

Stopped here to pick up an online print order for dog show win photo signs. Staff was friendly and…read morehelpful. Our order was ready and looked good.

Excellent customer service at this Office Depot. I would recommend for office supplies, printing…read moreand all your computer and printer needs. I do all my printing at the Office Depot and the people are always very helpful and are very customer focused. Obviously the store is under good management- none of this "not my job" or complaining "they work us too hard" .It is refreshing to experience this level of customer service. Today I brought in a computer we had just purchased because I thought the touch screen function wasn't working- but it actually didn't have that function. I had thought we had asked for that at time of purchase but it was my fault for not knowing what I bought. So i thought that I was going to be stuck with a good computer that I wished had that one extra feature I really wanted. Even without whining (me) the salesperson Aaron went to work and without hesitation exchanged the computer for one with the touch screen model. I gladly paid the extra for what I was getting- and I got a great deal both times on each computer. I found Office Depot is very competitive on computers and printers. When I picked it up later in the day the sales clerk apologized for me not getting the correct computer the first time (even though it really was my fault). I would say without a doubt Office Depot exceeded my expectations of what I considered to be outstanding customer service. Office Depot had in the past earned my business- today they solidified my trust in their operation and quality of people they employ.

We lost our cat, and I needed to make some flyers quickly. We went to Office Depot, thinking that…read morethey would actually help us. The lady told my 10 year old daughter that per policy she could not help us design anything she was extremely unhelpful to say the least. I mean, I'm not trying to be rude, but it's not like this store is happening. There were maybe two customers in there on a nice Saturday day. My husband had to end up writing it out with a sharpie, and she finally made copies after he had to threaten to call corporate on her. It's just sad the amount of customer service skills that this world is lacking one day that lady will have a daughter and she will lose an animal, and I hope someone has empathy for her, because she sure didn't for us.

Absolutely outstanding customer service, we will definitely be back. These guys deliver but will…read moreaccommodate you at their HQ also, just give them a ring. Tom took care of me today and he was the best. I will definitely be back.

From the owner: Excel Office Supply has been Family owned business since 1945. We are an independent Hub Zone…read moredealer located in Kansas City, Missouri. Excel specializes in fair and competitive pricing and unforgettable service on office supplies and office furniture. We offer custom pricing on regularly used items that will match any big box store AND offer free delivery to the Metro area! Some companies will send us a sheet with what they order regularly from the big office supply companies and we show you how we can beat it. Other companies have us do weekly inventory for them so they don't have to worry about what they have on hand. We are very flexible to meet your needs and are always happy to just chat and see if we can be an asset for you. Feel free to message, call, or email!

I don't have a printer so I often use Staples printing services. I have found their employees to…read morebe very helpful and friendly. I'm also impressed with the quality and selection of office supplies available. I would highly recommend anyone who has limited tech skills or equipment to check them out. You'll be pleased.

Aside from the gentleman directing you as you walk in, prepare to be utterly ignored. God forbid…read moreyou should have a question. As I stood looking at printers two men swaggered by giving each other gender affirming bullsh*t but did not stop to ask if I needed help or had a question. After figuring out they didn't have what their website said they did I waded through the 6 staff members (including the swaggering loaf-butts) standing around the front door being absolutely useless. Never going back.

My prints were extremely blurry, no phone call to discuss and or troubleshoot. When I went to pick…read moreup I was shocked at how incredibly rude the man was, like I was an inconvenience. Reached out regarding the issues and was asked to come back to get new ones printed. Did not receive the email that was supposedly sent to me with their questions on my printing job. Wasted more time going back up there to try to get them reprinted like the manager said only to find out that she had not saved the file in the necessary format when she worked on it so I would have to come back a third time the following day if I wanted them printed again. (They had a very noticeably purple tint to them this time) I threw in the towel and sent them the way they were because by that point I had had enough. I'll go to Office Depot next time..

Female associate on 7/15/2026 at approximately 5:00 pm was rude and probably shouldn't be in a…read morecustomer facing role if she isn't going to be customer service oriented. This is the first time I've ever had any complaint at this location. The male associate taking care of the other customers did reassure me that they would take care of my package, but it's too bad this lady had the unnecessary attitude in her "assistance." Simply posting this to vent, but also provide an honest review in the event management is actually viewing these. She probably needs constructive feedback on her customer service skills.

Doesn't appear to be open for business. -- Disappointed. Phone not answered. Email kicks back.read more

If you want to shop/buy, the entrance is on the East side of the building. If you are directionaly…read morechallenged, that's the side closest to downtown KCMO. To drop off items to recycle, go to the KCK side of the building. I love that there is an organization that devotes its energy to recycling electronics and office furniture. They will take your electronics, and you can also shop around for computers and office furniture. Need a large filing cabinet? This is your place. If you are REALLY good at messing around with computers, this is the place to get a cheap one, or get some parts to do whatever with...art? When I need a new desk chair, I will probably be headed back down there. The employees were engaging and helpful. Just another reason to take an adventure in the West Bottoms.

My non-profit has ordered desks from Contract Furnishings three times since 2011. We have always…read morebeen satisfied! Don't let the storefront windows deter you. I drove by CF for years and figured there was no way we, as a small non-profit, could afford the swanky furniture there. In fact, CF has attractive, high-quality products at every price point. Our original 2011 order pre-dates me. When we needed to add more desk configurations, I was happy to learn CF continues to carry the same models we bought a decade earlier. What makes this especially great is that the pieces from 2011 still look brand new! They're built like TANKS! I added a stand-up desk component to my set and you can't tell the old pieces from the new. CF's prices are excellent, and they offer installation at a very reasonable price. Delivery time and installation were quick and uneventful. Quick and uneventful was especially helpful for our third purchase, which was replacement of some items that got damaged unexpectedly. Finally, CF's customer service is top-notch. From selection, to ordering, to delivery and installation, communication is always proactive, informative and thorough. They always follow up to make sure delivery/installation went off without a hitch. You won't get that level of service from a big box store. In short, I can't say enough about how much I have enjoyed our relationship with Contract Furnishings. Please give this locally-owned company a chance to meet your office furniture needs.

From the owner: We Can Accomodate Any Office, Any Style, Any Budget…read more For New, Gently Used, or For Lease, Come See Us!! Huge In-Stock Inventory, Massive 100,000 sf Warehouse.