We have been looking for a vet in NOVA, by far this is the most caring, most detailed vet hospital…read more Everyone is so nice and so caring. I have never felt rushed by the doctors or staffs, including during Covid period. If you are looking for a vet hospital that truly care about your pets, give them a try. Dr. Megremis is awesome!

Oakton Vienna Animal Hospital takes great care of your pet.   The staff is professional and…read morefriendly.  As importantly, Oakton Vienna also supports the pet owner.  We have been bringing our dogs and cats to this practice for years.   Through pet health, illness and end of life, the vets, techs and admin have always been understanding, accommodating and reassuring.  When you are worried about your fur baby they will answer your questions and when the time comes to make those difficult decisions, they do not pressure you but offer guidance and sympathy.  We truly appreciate their expertise and their heart. Hours are convenient and there is a large lot right out front.

Wow... I realized today I didn't know what a "good" vet experience was until I came to Vienna…read moreAnimal Hospital. You really don't know what you don't know. I've had a terrible experience with another vet in Fairfax and decided to give this place a try after 2 people recommended it. The doctor allowed me to be with my dog as she checked up on him and treated him. Both the doctor and the staff tried their hardest to ensure my dog was feeling comfortable by giving him treats so he could warm up to them, and some gravy to distract him as they were drawing blood. The doctor was also courteous, patient, clear in communication and explanations, and ensured that I was also comfortable along with my dog. At the previous vet, I had to be the proactive one as they did not check my dog even for regular things due at an annual checkup (e.g., heartworm) despite taking my dog in for the annual checkup. Moreover, they didn't notify me of vaccines that were set to expire in a couple weeks. At Vienna Animal Hospital, the doctor spent time with me to go through my dog's medical record and vaccines, pointed out which ones that were set to expire soon, and which ones she thought wasn't needed. She didn't push me to buy things I didn't need or want. It was overall such a great experience. Very happy with the care here!!

It should be no star at all for this business. We began to have Vienna Animal Hospital taking care…read moreof our two dogs and three cats starting at more than twenty years ago. My pets were lucky because for about 12 years they had Dr. Wolf who was absolutely professional and compassionate. Unfortunately, Dr. Wolf passed away when my youngest ca, Paung, was 8 years old. About 9 months ago. Paung was diagnosed with hyperthyroid. The drug they gave us to control Paung's thyroid was expired. I didn't notice the expiration date until 5 days later. So for 5 days my cat was taking expired medicine. After that I decided to try to get the same medicine form Amazon, but it required the vet to fax in a prescription. I called the Vienna animal Hospital to remind them to send in the prescription, the receptionist said they would have the Dr. do it. But a week passed and nothing was done, Amazon finally sent me a notice saying the order was cancelled. On March 20th, 2026. Paung, who was almost 17 year old, was exhibiting signs of pain. We thought he was having constipation since he had a few similar episodes before. But this one seemed to be worse. So we made an 8:00 a.m. appointment with Dr. Chervez at Vienna Animal Hospital. We arrived 5 minutes early. As we waited, we saw three other 8:00 a.m. appointments being admitted into patients rooms. 5 minutes passed 8:00, my husband asked the receptionist what was going on. She said since we'd arrived 5 minutes early, it was normal for us to wait. Meanwhile my cat was distressed and crying constantly. Another 15 minutes passed, we asked if the Dr. was available, they said he was, just delayed. We didn't know what that meant. Was he there or he had not arrived yet. But the receptionist didn't seemed to know. We finally decided to leave. On our way out, I told the front desk that they were not very professional. They answer was "OK" with a shrug of their shoulders. We had to go to another vet since Paung was obviously in pain, but there was no appointment available until 1:00 p.m. It turned out Paung's kidneys had failed and he was euthanized 2 days later. Our hearts are broken because of the passing of a beloved pet who'd given us love and comfort for more than 15 years. But what we are having a hard time to accept the fact that Vienna Animal Hospital had made Paung suffer unnecessarily in the final days of his life. I don't believe they have the uttermost professionalism, compassion and empathy required as a veterinarian hospital.

As a pet parent, this is a place you hope you never need to visit. But life does not always agree…read more My dog got lymphoma at age 13. And we became patients of Dr Connor McNeil. The care has been amazing. Attention to out need, explanation of the options and recommendations of treatment. The Vet Techs at Hope Oncology are also some of the best medical staff i have interacted with. Human care or vet care. I hope you never need to go there. But if you do, you are in the best care.

Our appointment at Hope Advanced Veterinary Center was a very poor experience. We saw the…read moreoncologist, Dr. McNeill. I attended this appointment to receive a thorough specialist consultation and a review of the growth my cat had. Her blood work was stable and her behavior at home was normal. The consultation fee alone was $298.00 (excluding medication). Upon entering the room, Dr. McNeill stated he 'saw the picture' and observed my cat while she remained inside her carrier. He did not remove her from the carrier to perform a physical examination, but immediately recommended euthanasia. When I tried to discuss interim comfort options and set boundaries regarding the conversation, my limits were overridden: As he kept pressing euthanasia while I was trying to process, I tried to set a boundary. I smiled (to deescalate), 'Are you not going to let us leave until we agree?' Dr. McNeill continued to focus the conversation entirely on immediate euthanasia. I tried setting a firm boundary (a second boundary) regarding our immediate plans, stating, 'Okay, well, we are not going to be doing that today. So, what can be done in the meantime?' He noted pain medication was an option, but followed by asking, 'But, then what? She has that for a week? Then what?' On a third attempt to enforce a boundary, I stated, 'Okay, well, when we do euthanasia, we have a process....at our primary veterinarian.' He then said, 'Okay, what does that look like?' Asking me to recount the past experience. He asked me if he could call them immediately to 'let them know I was coming'. I explicitly held a fourth boundary and requested that he NOT call, stating that we would coordinate with our primary veterinarian directly. According to the medical records I later requested, he contacted them regardless of my request. In order to secure the pain medication for my cat's immediate comfort, I was required to recount a previous, highly difficult pet loss experience in detail. As a trauma survivor, recounting such negative experiences is not something I take lightly, and forcing an owner to do so just to obtain comfort medication is entirely unnecessary. Additionally, Dr. McNeill spent a portion of the time evaluating my sister's level of verbal agreement with his recommendation. He looked at us and stated words to the effect of, 'You, yes,' to me, and 'You, not so much,' to my sister, based on how much we were agreeing with him. He did not confirm who the actual owner of the patient was. Despite paying for a specialist consultation, I left without a definitive diagnosis or an explanation regarding her stable blood work. I had to request her medical charts and do my own independent research at home to get more information. Please also note that this clinic uses an automated audio system to record conversations in the exam room for transcription purposes, which staff later confirmed over the phone. I was not verbally asked for consent prior to the recording, and because the location of the microphone is not disclosed, I do not know if private conversations between my sister and me were recorded while the doctor was out of the room. I am a private person, so for me, this is completely unacceptable. I have no idea where or how that data is used. I am sharing this factual outline so other families can make an informed choice about what to expect from a consultation here. I found it deeply saddening, not for the news that I received, as you do not visit an oncologist without understanding possible outcomes. I am sad about how it was handled and the unnecessary stress it put on me, my family, and of course, my beloved cat. I request that a hospital manager do not reply to this post.

We live out in Sterling, VA so this animal hospital is over 30 minutes away from our current…read morelocation with the construction and ongoing traffic but it is worth every bit of my drive (even with a toddler) to have my dogs Rex & Chloè seen here. Yes, there are much closer options near me but after experiencing a few failed attempts at finding something closer because of rude receptionist and pushy veterinarians appearing more like a car salesman trying to up sell me on unnecessary examinations, labs and biopsies. I decided to expand my search and found Pet Lovers Animal Hospital. We couldn't be happier with the professionalism and care we receive from the entire staff. We especially love Dr. Yong Chun and Robert. Dr. Chun communicates very well and provides excellent care to our dog Rex who is a routine patient between his Cytopoint (allergy) injections, vaccinations and most recent visit due to a bacterial infection in his nose. Thank you, thank you, thank you for providing the best care to our dogs. We will continue to be loyal customers to this veterinarian.

Responding to the business owner's response: 1. I primarily…read moreasked for an annual checkup as my dog has diarrhea every couple of months and that's normal for him. Despite that info, your team made a strong case about selling prescription treatment and you admitted to me verbally that your technicians didn't communicate that and weren't well trained. 2. When the technician lady I spoke with yesterday kept on cutting me off and saying that I was the one who rejected the heartworm test because your hospital "always" does things right, yes I got frustrated. I told her I was going to hang up and that I would find another hospital because I didn't want to continue being talked over and gaslighted. In my perspective, a proper response from your team would have been "I am surprised to hear that wasn't relayed to you. There must have been a mistake." And not "Our hospital always asks the owner so it must have been you who rejected it" esp when she couldn't find any records 3. Lastly it is my bad for assuming that the technician was the doc's wife. I am truly sorry for that. Being Korean myself and supporting a lot of Korean establishments in NOVA, I see a lot of husband-wife businesses. That lady's demeanor said she didn't care about losing my business at all so I assumed she was related to the owner. I am sorry as it was a cultural misguided assumption. Since you say that you are hoping to improve, my sincere feedback for your hospital is below: 1.) Please take some time to improve on empathy and customer service. Take a moment to listen to the customer. Please refrain from being defensive, cutting people off, arguing back, etc. I have never in my 20+ years in NOVA have come across an establishment where I felt the communication was this difficult. 2.) Kindly take the time to talk with patients & train your technicians on products they are selling, on customer service, on promoting clear/transparent processes. Yes you treat animals. But you are the main communicators with those pets' owners. Does a doctor at the hospital only checks up on the patients and prescribes treatment? No - they talk with family members, clearly explaining and assuring of what they are going to do and train their nurses to best assist with the treatment. That is part of the job and is a huge part of patient care. I have a right to my experiences and to share my perspective as do you. Please don't accuse my experience as being slanderous and unfactual. Obviously there was a lot of miscommunication but maybe that in itself can be a starting place for you to reflect on how to best mitigate those problems in the future. I wish you and your business best of luck. ---- It's not worth the stress, people. Please don't be swayed by the prices & look elsewhere. Three main reasons why I'm taking my dog elsewhere - Unclear Practice/Process, Poor Communication, Aggressive Attitude toward customers. A couple of weeks ago, I brought my dog in for an annual checkup. He was having diarrhea but I wasn't too worried as it happens occasionally, but since my dog's annual checkup was due in a month or so, I thought why not bring him in early just to check? I relayed this as I checked my dog in. Then a headache ensued with their technicians trying to sell my husband this comprehensive treatment plan to my dog. I was so confused - how could there be a treatment plan when the results of the bloodwork wasn't even out? When I went to pick up my dog, I told the doc - I get all the other shots you're giving my dog, but "what's the difference between getting my dog prescription food vs. feeding him a bland diet for his diarrhea?" And the doc said, "you don't have to cook." ...I was baffled. There was a miscommunication, a large part of it was due to undertrained technicians which the doc admitted to, and yet he had a standoff with me for 30 minutes. Whatever, I just wanted to take my dog home. THEN, a couple weeks later today, I was ordering heartworm medicine through Chewy and they declined it. I call the hospital and this Korean lady whom I assumed to be his wife based on how she was asserting herself, tells me that my dog didn't get his annual heartworm test. I asked her why then didn't they tell me when I went in for a checkup and then she aggressively argued that she's sure that someone must have told me. She looked in my records, but there was no record of me saying I declined the heartworm test, because I didn't. Yelp-fam, I told you the facts. You decide if the headache is worth it. Prices are great. But if you're anything like me and want the absolute best care for my dog and be treated in a professional/kind way, then pay a bit extra to get care elsewhere. Walk away. Also, DM me your favorite vets in NOVA. Looking for a new one for my fur-best friend.

We adopted a 2 year old Shepherd/Hound mix a couple of months and this place is awesome, even in…read morethe midst of a pandemic. Our visits have been socially distant and I appreciate that they take COVID very seriously here. We brought our dog to the parking lot where they attached him with their leash after we unhooked ours and took him inside for the exam while we waited in the car. They called us and let us know how he was doing and asked us if we had any questions. Dr. Mullins was VERY thorough with her explanations and answered all of our questions every extensively. The staff is all VERY friendly here and I can't see ever going anywhere else.

A pattern of gross negligence and fraudulent billing practices!! Incompetent staff sends wrong…read moreestimates and than claims I opened wrong file and even lied on phone and stated they were management. No remorse for 3 different estimates for same procedures just excuses, Would avoid them at all costs and canceled my dogs surgery and wish I could give NO star at all!

Great Vet. the late Lala (15) and our puppy Loki love Dr Clifton and staff and are thriving under…read moretheir care. our Cat Min also accepts visits to the office as slight nuances as any self respecting 19 year old cat would - all in all she's super well cared for! John always interested in knowing more and helping our critters. He also was great when we were fostering a litter of 8 puppies and their mom. Couldn't have done that w/o John and staff. He often works closely w/ Wolftrap animal rescue. Thanks Tysons Corner Animal Hospital!!!!

We've been a patient of Dr Clifton and his predecessor at TCAH (Dr Davidson) for 20 years. He and…read morehis staff are top notch--friendly, caring, and professional. We have run the gamut of services from new puppy vaccinations through end of life services (no fun). The new facilities are first rate and a lab that appears state of the art. I've given up on complaining about fees (they are all expensive), Dr Clifton is very up front and confirms costs before treatment. Good work and thank you TCAH!

Very surprised by the negative reviews and I doubt that they apply to the Vienna, VA location…read more Have been taking my dogs to Banfield for over 10 years and have been extremely happy with the level of care by both the veterinarians and the check-in people. Every appointment comes with a follow-up call to check on my dog's status. I have poodles and enroll in the plan that provides yearly teeth cleaning which I find to be a great deal and has helped them keep their teeth. Setting up appointments is easy and followed up with reminders.

Listen to all of the one star reviews. Avoid taking your dog here. Scheduling can be hard and the…read morenurses didn't show up for their shift so they have to close the vet. I re-scheduled for an in-room appointment, but they changed it (without giving me a heads up) and had me do a drop off only to accomplish NOTHING. The most frustrating part wasn't just the wasted time--it was the complete lack of communication. No one bothered to call with an update when it became clear they couldn't complete the appointment as planned. Even when I called just two hours after dropping my dog off to check on her, nobody informed me that she hadn't touched her water or gone to the bathroom. Had I known that, I would have picked her up immediately. Instead, my dog was left stressed and confined for hours while the clinic failed to communicate basic information about her condition and progress. I will never bring my dog back and canceling my banfield membership, and I strongly recommend that other pet owners look elsewhere.

Our family was recently challenged by the approaching loss of our dog yet could not find any…read moreappointments to assist with her end of life care. I found and reached out to NOVA mobile vets and was able to book an appointment within 24 hours. I can say enough about how wonderful the care of Dr. Bright and her assistance was in supporting us during this difficult event. They listened, demonstrated heartfelt genuine care for us and our pet, and made the experience one filled with love and care. Truly one of the best customer care experiences Ive had in many many years!

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Most professional service we've ever been to. Dr. Christopher Smola was extremely knowledgeable and…read morereassuring, to the point it felt like speaking to an angel. For peace of mind and knowing you're getting the absolute best for your dog, this place is worth it.

Beagle was in awful pain which we found out later on was a herniated disc requiring surgery after…read morean MRI confirmed the problem. Neurologist Dr. Harris sensed the urgency and operated that afternoon. He was brought home the following morning and is in his third week of recovery, almost weaned off the anti-inflammatory he needed. Quick response after surgery responding to any concerns we had. She & her staff are great. Highly recommend.

My eight-year-old Chinese Crested Powder Puff receives care there for his Mitral Valve Disease and…read moreI am always impressed with the knowledge and compassion of the doctors and the staff there. Everyone makes both my dog and me feel comfortable during our appointments. And recently more than one person on the staff went out of their way to help get my dog's meds to me when I was recovering from an injury. They made phone calls and did research for me until we arrived at a workable solution. I will never forget how kind and caring they were during that time. I highly recommend CVCA in Vienna.

I take my 10-year-old Cavapoo to CVCA, and they treat her like an absolute princess every single…read moretime. The entire team is incredibly kind and compassionate. They take the time to explain everything they're doing as they do it, which makes the whole experience so pleasant and reassuring. My most recent visit was with Dr. Fritz Reuter and Hanna, and they were both amazing--warm, patient, and clearly dedicated to giving my pup the best care possible. I couldn't ask for a better team to trust with her heart health!