I reached out via instagram to schedule a couples massage. I asked for 7pm, and was told 6:30 was the last available spot. I set an appointment for 6:30, and I paid in full.
At 6:07, I received a message saying they were on the way, and that since they knew I wanted 7, they were "coming as close to that" as they could "without being late for" their next session.
At 6:40, they said "We are here we will get out in a few mins". I replied "see you in a bit"
At 7:01 they texted to say they were at the front door. I was downstairs at 7:03, and advised that they had parked at a bus stop. Around the corner was ample, free street parking.
At 7:13, I received a text saying "Unfortunately we can not be late for our next session that's why I stressed 6:30 and the parking is not safe . I have sent a refund"
I do not understand what went wrong, but I know my time has been wasted, and my evening ruined. read more