In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

Jonny did an awesome job on fixing my metal fence. He…read moreshowed up that day for a quote and started working on it the very next day! It looks brand new and I even had him work on some other jobs like building me a metal design I had in mind for my backyard and it's exactly what I envisioned! I will definitely be using him again in the future. Recommend him 10 out of 10!

We contacted them to repair an iron gate with a broken hinge. They kept in touch to let us know…read morewhen they would arrive (on time) and gave a reasonable quote based on photos sent. Effective and professional communication from quote to repair!!! The job was completed in a timely manner for a reasonable price. Definitely recommend!

They did our deck and it turned out wonderful! Great work, very professional workers!read more

Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

Todd and his crew helped fix our deck!…read more My family lives in the Oak Hill neighborhood in Southwest Austin and Todd came out to provide an estimate on the same day I reached out. We had some issues with wood rot and they quickly replaced the damaged boards and then restained the deck. I'm very pleased with the final product and it came out much better than I could have hoped for. Would highly recommend to anyone in the Austin area!

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

Paul built a beautiful old-style oma-loop fence for us for a good price. He is prompt,…read moreexceptionally polite and a good communicator who cared enough to check with us on various minor issues that popped up. We will be hiring him again in the future.

From the owner: Providing honest services to Gillespe County and the surrounding areas. read more

He couldn't help me, but he was really helpful and honest about what I should do. I appreciate…read morethat he took the time and offered a lot of good advice

I wanted to replace an old single speed pool pump with a new variable speed one. Steve gave me a…read morequote and basically he just has the customer pay what the SCP pool store charges, he doesn't mark it up himself. He had a fixed price for the labor part but he said that for that price he could also replace any other parts of the pool plumbing that needed it. The plumbing had developed some small leaks so we replaced almost all of it. For the replacement parts, Steve allowed you to get things from SCP or order from Amazon and he would install. The pump we went with was a fairly new release (first time install for Steve) requiring a few extra trips to the hardware store and some extra install time but no complaints from Steve. Also no markup from the original labor quote. So I would rank Steve's honesty very high.

Kevin responded super-fast response to my initial inquiry, even took the time to come and scope the…read moreproject in person, and got the quote to me within a few hours. The fellows doing the work were friendly, professional, and showed remarkable attention to detail. Quality of work and the cost can't be beat. Stoked that I found TruBlue -- highly recommend and they'll be my first call for any future projects.

I had a small project I couldn't do myself. I reached out to TruBlue in Marble Falls and they…read moreresponded very quickly. They were able to come out the next day. The owner Kevin did the job in about 10 minutes. Very cordial and friendly. I will be calling on TruBlue the next time I need help with anything inside or outside of my Home. Check out their website. They offer many services.

Service was awesome and my deck is beautiful. I would recommend!!!…read more The price was fare.

We are so pleased with our new covered deck! It adds so much to our home, and is such a nice place…read moreto sit and watch the birds and have a morning cup of coffee or an evening drink. It looks much better than I even hoped it would look. Kyle and Felicia were very responsive to our request for a quote and Kyle came out right away and provided a drawing and showed us samples of the deck material. The price was very reasonable, so we agreed upon a date to begin the work. The crew arrived on time, and worked diligently over a couple of days. Mike, the supervisor, kept a good eye on everything and was very helpful throughout the process. He thoroughly inspected the work once it was all finished. I was very impressed with how solid and strong the material was. The posts were made of cedar, and the construction was a quality job. The staining added the perfect finishing touch to our patio. I wouldn't hesitate to hire Integrated Outdoor Designs, and have recommended them to my neighbors.

Amazing, amazing human and an amazing team. Mike is extremely knowledgeable, friendly and…read morethoughtful. Jay, who helped us with our project, was very thorough and detailed. We will definitely call the team up next time we have a project with our patio - which is due likely soon for a refresher!

DON'T USE THIS CONTRACTOR!!!! This guy will encourage you to…read morepay cash and skip permitting than do the shottiest job!! Nothing was done to code!! 4x4's were never landed in concrete. they ponded stakes into the ground and attached the 4x4's to the stakes! No joist hangers were used proper attachments to the home were never completed!! After years everything has moved and is starting to fall apart!! I wish I could post the videos