Walking into this ALO store was enough to make me question the brand entirely. The customer service…read morewas nonexistent from the second I walked through the door. Not one employee greeted me, smiled, acknowledged my presence, or asked if I needed assistance. I was completely ignored until I went out of my way to ask for help. The sales associates appeared far more interested in socializing with each other than doing the jobs they were hired to do. I listened to constant fake, over-the-top compliments like, "Oh my God, I love your shoes!" while actual customers wandered the store without so much as a hello. It came across as performative, shallow, and completely insincere. To make matters worse, the music was blaring so loudly that it felt like walking into a nightclub rather than a premium athletic apparel store. It was obnoxious, distracting, and made the shopping experience miserable. ALO wants to project an image of luxury and exclusivity, but this location delivers the exact opposite. Luxury isn't overpriced leggings, influencer aesthetics, or employees trying to look cool--it's making customers feel welcome, valued, and appreciated. This store failed at every level. I left without buying anything because the atmosphere was so unpleasant. If this is the standard ALO expects from its retail staff, the company has completely lost sight of what customer service is supposed to be. I'll gladly spend my money with brands that understand customers are the reason they're in business.

Very disappointing experience with Alo's online order system…read more I placed a store pickup order on May 4th for an item that was listed as in stock and advertised as ready within 3-5 business days. Nearly a month later, my order is still not available for pickup. I've contacted customer service multiple times and even visited the Beverly Hills store in person, but no one has been able to provide a clear timeline or resolution. What was most disappointing was being told that this situation had not caused any inconvenience for me (by their customer service agent name Blue), despite the extensive delay and multiple attempts to resolve the issue. I love Alo products, but the customer service experience has been extremely frustrating. As today June 1st, I still didn't get any updates for the item I paid on May 4th.

I joined a class today with a friend that encouraged me to try the 7 days unlimited classes! I've…read moredone hot yoga before but in a more meditative way than a workout so I was a little nervous/ hesitant but figured I'd give it a go and I'm so glad I did! There are lots of locations but this one seemed the nicest and it's my friends' favorite. There is underground parking onsite which is free when validated which they do here. The space is SUPER clean and all the staff was really welcoming and friendly. They gave me a little tour and showed me the ways around and what was offered which was so appreciated. The women's locker area and bathroom was super nice and spacious as were the showers. I brought my own mat but they do provide mats and towels for a small fee. We chose the 4:30 Power class which was intermediate. We ended up with a substitute teacher Raea and she was great! I will say, it was a bit warmer than I've experienced in a hot yoga class before which was a little overwhelming at first but I started to adjust within 10 minutes. Anytime I needed to break I was able to comfortably and without judgement. The whole space is really judgement free and feels like a safe space type community which I loved. Our class was an hour and as expected I was soaked afterwards but ended up feeling rejuvenated. They offer complementary cold eucalyptus towels and there's water and an area to cool down after which we took advantage of. Not to mention they have really cute merch to buy! All in all, I would definitely come back and am excited to have joined this community! If you're considering starting hot yoga or looking for a new place, start here, you won't regret it!

There was a power outage and their heat wasn't working, instead of notifying us before class or…read morecancelling it, they decided to have it anyways unheated without telling us until we got there. If I knew this I would have cancelled, since I do hot yoga instead of normal yoga cause I like the heated aspect?! This was a yin class and they kept saying Yin is traditionally done unheated as like some sort of consolation response,, okay true but again I signed up for HOT yoga. Again, just asking for some communication so guests can decide if they want to do the class or not. Also the instructor was Texting on her phone 80% of the class!! I was actually so shocked. Like I know since this was a yin class it was of course very slow and holding poses for a long period of time, but idk maybe I thought she would walk around, correct form? But no she was texting for most of the class.

Shiva Yoga is the kind of place where you walk in stressed about your tight hamstrings and leave…read morewondering if you should legally adopt the entire staff, because everyone there is just that nice. It is clear Garth has worked hard to create a fun community. The instructors manage to guide you through a serious sweat while maintaining a vibe that says, we are all friends here, even while we are shaking in a holding pattern. The classes are perfectly timed and manicured for a true yoga experience rather than just a fitness class, you still get an intense workout that will rival the others. The real magic happens when they host a community potluck. There is nothing quite like sweating through a class and immediately bonding with a room full of people over who brought the best snack. It turns out that a shared love of yoga and free food is the ultimate recipe for making friends. Between the genuinely friendly team, the fantastic classes, and the promise of future snacks, it is impossible not to love this place.

The Vibe: A philosophy-rooted, music-free, fire-building flow. You will find your breath,…read moreinternal heat, focus, and community energy. The Studio: You walk up the stairs and immediately feel like you are in an urban sanctuary above the city. The space is light, bright, and spacious, with warm tones, natural light, and a calm energy throughout. There are two yoga rooms, an infrared sauna room, changing rooms, and cubbies inside the practice space. The reception area includes complimentary tea, a water station, and a simple self check-in. Friendly staff are present if you need anything. The Class/Teacher (Shiva Flow at 12:30 p.m.): After a morning job, slipping into this midday class was an absolute treat! Michelle May personally welcomed me, made sure I had a tour, brought blocks and a strap to my mat, and introduced herself before we began. We started in Easy Pose, where she opened with philosophy on tapas, the internal fire we step into to burn away what no longer serves. She guided us to notice the breath, then the mind, simply observing. Three collective Oms to connect the room. And then we were off...halfway through Sun B, I realized there was no music, just Michelle's voice and the sound of the room breathing together. It was that powerful. This was a strong, continuous flow with options for Crow, Flying Crow, Flying Splits, and creative transitions, such as Tree to Extended Standing Split and Half Moon to Warrior 3 and back again. Michelle continually reminded us to tap into the fire, breathe, and let go. It was that "non-stop, can't stop, don't want to stop, ahhhh, feels so good" kind of yoga. When we finally came down to the mat, she offered hands on adjustments. In reclined Eagle, she anchored my shoulder and gently guided my crossed knees toward the floor (serious Divine release!). We closed the same way we began, seated, noticing the breath, noticing the mind, three collective Oms. This class was FIRE, but conscious fire. Practical Notes: Free parking lot across the street designated for Shiva Yoga Complimentary tea and water station Self check-in system Infrared sauna room Changing rooms and bathroom Cubbies inside the yoga room Friendly, welcoming staff After Effects: I left feeling calmer, clearer, lighter, and very curious about their Power Yoga class. If this was Shiva Flow, I can only imagine . Such an afternoon gift. I will be back!

I'm familiar with CorePower Yoga; this is the third location I've visited. I signed up via Class…read morePass for the 7:30 a.m. C1 class on Saturday morning. They open the door about 10-15 minutes before the session starts; there is free parking with validation for 90 minutes at the Rite Aid right next door. The instructor was excellent! Knowledgeable, calm, encouraging. She led a great hot session for about 60 minutes. C1 is a perfect option for beginners and experienced yogis as well. The studio is clean and neat, with showers, clean bathrooms, lockers, and merch for sale. 10/10 recommended! ClassPass friendly!

Came in on a Sunday to just buy a yoga mat and the person ringing me up gave me SUCH a hard time…read more She wanted identification, my name and email and honestly made me feel discriminated against. If I was a white woman I wonder if I would have gotten this kind of treatment. She claimed that they had been experiencing theft and didn't trust that I had permission to use my friend's card. Never have I experienced this when making a purchase somewhere else. Stay away from this racist place.

Noooooo what happened?!?! I moved to Irvine December 2026 and wanted to go up to LA this weekend to…read moretake a meditation class with Master Lou. Can anyone tell me if they have a different shop opening? I'm heart broken

I had the privilege of training with the incredible Bella from align with Bella for an incredible…read moresound bath training. This training was incredibly transformative, and a huge part of that was Lou and the experience of working in his beautiful studio, Astro Gong. From the moment we stepped into the space, you could feel the intention behind it. The studio itself is stunning -- grounding, expansive, and filled with an energy that immediately invites presence and depth. Being surrounded by his collection of gongs and instruments created an atmosphere that felt both sacred and inspiring. Lou is a true gong master. His knowledge, passion, and reverence for the instrument are undeniable. Watching him play and learning directly from him ignited something powerful within me -- a deep desire to connect more fully with the gong and explore its potential. He teaches not just technique, but relationship -- how to listen, feel, and allow the instrument to speak. The experience inside his studio alone was worth it. It felt immersive, intentional, and deeply moving. I left feeling inspired, expanded, and profoundly grateful.

Great classes and amazing energy Very professional and…read moreknowledgeable training I love stretching there! Very nice and cozy studio as well! can't wait to be back !

Great and friendly staff. The stretching classes are world class. Teachers are knowledgeable and…read moreprofessional. This studio offers some of the best flexibility classes in L.A.

First off, the class that's supposed to be for everyone, for all levels, is absolutely advanced…read more The space is really crammed, very tiny, and they fit as many reformers in it as they could, and there's at least one reformer where you have no mirror. So you get this reformer, that is usually the only one left because nobody wants it, and you cannot see anything you're doing. Before you even finished with the class, the people in the class after you stampede their way in, and wait by your reformer while you're still actively working out! Waiting for you to vacate your reformer so they can hop in. It's so uncomfortable. It's like they're waiting by the door like The Walking Dead, and stumbled their way in to hover over you. All in all, I'm not coming back.

This is my favorite reformer Pilates studio in La. The owner, Laura, has trained me throughout both…read moreof my pregnancies. She gives me safe modifications and still makes every class challenging. The instructors here pay attention to form and will ensure you have a great class.

One of my favorite yoga studios! I always take the yin class as recovery and recently they had a…read moreyin + breath-work which was SO good! And then a yin+ sound bath was also really unique. These classes are so helpful in my recovery process after lifting. I feel a huge difference once I started coming here. Their customer service is great! Studio is clean & ofc love the cool towels at the end of class!

I just had my first breath class. I was amazed at how comfortable Grace made the group feel m,…read moreespecially for a newbie like me. My dr told me that breathing exercises should be included for anyone over 60. The front desk is helpful, the studio and locker room clean. Mats and towels are available to rent if you forgot yours or not ready to invest in one. They also sell yoga supplies. I felt fantastic when I left, with a clear head. I highly suggest Sweat Yoga West Hollywood. I'll be back next week.

I've attended sound baths for the past couple of years and Barry's is one of my favorites in LA…read more(Century City). There's a special community presence and feel at this sound bath. Not only does Barry offer great guidance and insights, he also seems to be keenly a tuned to the energy of the room and so every sound bath is different. And afterwards he offers refreshments which gives the chance for people to stay and briefly talk about their experience. Sometimes I leave right after but other times I'll stay for about 10 minutes, which has been extremely valuable. Some sound baths expect you to leave right after, which is ok too, but having the option is really a nice opportunity, especially if you are a first timer. If you are new to sound bath, it's an extremely healing and meditative experience. My simple explanation is, it uses the sound of instruments to heal the body. In ancient African culture they used drumming and other instruments to help heal. I feel that's the principle of sound bath.

What a wonderful sound bath experience this was! Barry used various instruments and created the…read moreperfect container for me to fully immerse in a meditative state. His sound bath was amazing! Highly recommend.

Edit: most positive reviews seem to be about yoga, which I was not aware happened at this location…read more It's a gym with no workout rooms, primarily devoted to personal training, so there may be some mix up. ** Negative parts of this are virtually all for Jason (the owner). I hope in sharing it'll help other people avoid what I experienced. With the exception of Jason, the trainers I worked with here are excellent overall. Devin has so much light in him, and his energy really holds up the corners of this place. I hope he finds a working situation that better supports and nurtures all he has to offer. Iman was great as well, but because this place is patriarchal and has deference to masculine baked in, there were instances in which I saw her feel the need to defer to Jason, which was symptomatic of outdated leadership approaches and an unhealthy work environment. The effects of that misogyny showed through other women there as well, particularly younger women who were in admin or nutrition (and in male-presenting clients with more fem energy). Didn't see it in the seasoned fem trainers. Russell is fun and knowledgable, but I overheard him shit-talking clients on more than one occasion. Matt is further down meathead spectrum, so there was more obliviousness/negligence showing through, but knowledgable about his work. But Jason was negligent outright . His behavior resulted in injury I'm still dealing with ~7 months later, and he wasn't mature or professional enough to simply take responsibility for what he'd done. I went here because I saw the Vanity Fair video that talked about how they help people clean up injuries. I have a back injury from like ~10 years ago that I really wanted to correct, and a more recent shoulder injury, and was very relieved to learn Rise could help. In maybe 3 months of 3ish sessions per week, my back injury seemed to be healed! I was ecstatic. ...but then I ended up with Jason as my trainer 3 times in one week. He was consistently late, eating/doing other stuff that made him distracted, had a kinda negligent vibe. Probably not the way he behaves when working with Jennifer Aniston or whoever, and not behavior I imagine he'd tolerate in a trainer he hired. That Monday, he pushed too hard with his hands when he had me doing a side plank, and it messed up my back again. Wednesday, when I had him as a trainer again, I told him about this. Friday he had "forgotten," so I had to tell him again. But the damage was done. My back was fucked up. Everybody messes up. It's not great when your preventable mistake comes from not being attentive/good at your job. It's worse when that mistake physically injures a human being...especially when those effects are long-lasting. If Jason could've acknowledged what happened and apologized for it, okay. But he kept "forgetting" about it. Then he tried to tell me that I wouldn't get better if I wasn't doing the exercises I did there every day at home....though 3 days a week at their location had gotten my back healthy before, and I had explicitly asked multiple trainers if 3 days a week of training there was a good amount. All said yes. Jason was trying to cover his ass and sidestep responsibility. He later tried to refer me to a back expert or something, acting like the cause of the re-injury was a mystery. So yeah, don't go to Jason. There's narcissism in him, and he may cause you months-long physical pain because he isn't paying attention, and then play it like he has no idea what he did even as you repeatedly speak up about the damage he caused.

Owner (Jason) aggressively approached me in parking lot when he did not like where I parked my…read more Let me know he wanted his client to park in that space. I had an appointment at the salon next door. Told him I was late and needed to let stylist know I was here and ask if they wanted me to move car or have one of their assistants do it. Went back outside to move my car. As I walked back into salon... he came back outside and said... "Good little girl," while clapping slowly. And followed with, "Go inside and get your hair fixed. Interesting that he seems to have a steady stream of clients coming in and out of his gym... As we are in the middle of a pandemic and gyms are still closed.