The chicken basket was warm and crispy. The fries were generous, the banana free shake was a tasty treat. The interior felt like a time capsule. The staff were extremely fast. read more

I went inside to have a breakfast burrito. I've always liked the ones at this Blakes more than other locations. It was just average this time. But the table area was dirty- floors had a white film on them and food was under some of the tables at 10 a.m. The bathroom was filthy- I didn't want to touch anything, but at least they had soap and paper towels. Sorry to see it has gone way down. read more

Good burgers, must have green chile and maybe grilled onions, seasoned fries are the best! Shakes are good too, Service is friendly, fast food vibes but typically have to wait a few minutes as they're cook to order. Inside is diner style original look. read more

Wanted to try a fast food restaurant that I don't have at home and this one is very popular in New Mexico so off we went. We dined inside and it was fairly clean. Service was meh but I didn't go with high hopes. We got our food promptly after ordering. The chicken strips are ok but the green chili burger was not too shabby. Def would not get the regular fries again but the seasoned fries were pretty tasty. read more

Blake's Lotaburger - Burgers Near Me - Albuquerque, New Mexico

Beautiful food. Service incredibly fast. Only took 2 minutes to get our food. I thoroughly recommend Blake's Lotsburger!

Food was cold, the hamburger was literally just thrown together, messy , sloppy , the fires were room temperature, not happy at all .

the food? COLD. the service? LONG. the vibe? HORRIBLE. never go here when in town, the food almost killed me.

Every time I visit ABQ Blakes lotta burger is a MUST, this place don't miss. Food was fresh hell I've driven all the way from Denver just to get a Blake's green chili burger. You people in ABQ don't know what you got with this place! read more

Blake's Lotaburger - "New Mexico Style" LOTA Burger - Burgers Near Me - Albuquerque, New Mexico

Food is always good. The service is very inconsistent. This time the drive up window was unprofessional and did not even care about me as a customer. Never repeated my order. Very blunt and Did not even say thank you. read more

Great burgers and huge burgers . Definitely a share with someone size. I had to go for power walk after. Clean establishment. Code need only to us nice roomy clean and well stocked bathroom. Great customer service. And nice a read more

Blake's Lotaburger - Very huge and spicy combo "New Mexico Style" LOTA Burger Meal - Burgers Near Me - Albuquerque, New Mexico

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I just had the worse experience at this location. They had me pull up to wait for my food. Every time a worker came out to give me my order, it wasn't my order. I waited 20 minutes until someone came out to tell me that they gave my order to someone else. They said they are making my burger now. I told him I just wanted a refund that I had to go. He comes back out gives me cash (I paid with my card) and doesn't even apologize!! no remorse! Then when I counted the cash, it was short!!! He gave me $8 cash when I paid $13!! I'm so mad!! Doesn't even deserve one star! read more

Hatch Green Chile with bacon was very tasty. Lil over cooked but tons of flavor from all the ingredients. My Dad was raised here in NM and visiting Blake's brings back a lot of memories read more

Blake's Lotaburger - Double Cheeseburger with Bacon and Hatch Green Chili . Burger a pinch over cooked, but was very good!!! - Burgers Near Me - Albuquerque, New Mexico

They got the wrong order. My burger looked like they dropped Ian's rolled it in two papers. Not what I ordered. I called and never got through. read more

Blake's Lotaburger - This is opening the burger and it's not what I ordered - Burgers Near Me - Albuquerque, New Mexico

One of the workers name Manny is such an amazing hard working young man. He's always asking if I'm ok and if I'm having a good experience. He's always on it and a fast worker 5star worker great experience recommend anyone to come. read more

Blake's Lotaburger - Best worker - Burgers Near Me - Albuquerque, New Mexico

Burgers are awesome here and service is always great! I have been eating here since the last century.

I had their green chili cheeseburger. This was one of the largest burgers I've ever gotten from a fast food restaurant. The quality was fantastic. Upon opening the wrapper, it was a great looking burger. Like something you would see in an advertisement. I also purchased a pumpkin pie shake. They throw an entire slice of locally baked pumpkin pie in & blend it all together. I really wish I lived closer to New Mexico. Blake's Lotaburger is exceptional! read more

Walked in with our family and were greeted with "oh great" and then were never helped, the 7 of us left immediately. The building smelled like bleach and the condiment station was empty so it seemed like they were closed. read more

I went through the drive through and ended up spending nearly thirty minutes waiting for my order. Eventually I just had to walk inside to get my order and then they didn't even have my order ready (after 28 minutes sitting in the parking lot since they told me someone would bring it out). Mind you, that I ordered ONE SINGLE burrito and an iced coffee... we are not talking about a large order. It was a very small order. I walked in and luckily I had my receipt because they did not even know my order or that I had been instructed to wait in the parking lot spot one for someone to bring me my order!! I get that it is busy in the morning and I am willing to wait a little longer than usual for my breakfast since it was a Saturday morning and they had a lot of customers. However, nearly thirty minutes sitting in the car like a goof blindly thinking someone was going to take my order out to me (since that is what the lady at the window indicated) and to walk in and realize that I had been completely forgotten about is just ridiculous. I'm sorry, but every customer is important regardless of the order size and while I was certainly willing to wait maybe 10 minutes while they got caught up on orders, I find it absurd that I was basically completely forgotten about. Honestly, I'm positive that had I not gone in, I would have ended up waiting all day. The burrito itself was excellent. I ordered the number 8 with bacon and so at least I enjoyed the burrito I waited half an hour on. Iced coffee was also surprisingly decent for the price. Overall, I wanted to chose Lotaburger burritos over Twisters, but I just do not have time to be wasting in a Lotaburger parking lot again. I will most likely not be returning and will probably go to twisters instead should I have a craving for a breakfast burrito again. read more

Blake's Lotaburger - Number 8 - Burgers Near Me - Albuquerque, New Mexico

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The food was very tasty and the young man taking my order was very outgoing and respectful he was wearing a yellow vest we had such a good conversation 5 star service the young man always has tables, bathrooms and floors clean great young man. read more

Best burger in NM. Service was not great, but once that food came out it DID NOT matter. Sheeeesh - make sure you get your burger NM style.

Use to be the best in town. Now your calls are routed to India and the food is NOT good. Burgers are smaller, buns are chewy and my credit card number was stolen by an employee. I'm done with Blake's. Bring on In and out! read more

Blake's Lotaburger - Dog - Burgers Near Me - Albuquerque, New Mexico

Just ordered took one bite, there is a hair in my burger. This place is not consistent I'll put up with a cold burger after picking it up only 15 mins after I've ordered which is usually what happens but hair means bad hygiene. read more

Blake's Lotaburger - Hair in burger. - Burgers Near Me - Albuquerque, New Mexico

I Ordered food they didn't take my order right so i had to fix it at the window and they parked me for at least 30 minutes well i seen other people get their food before us when we're there first. So i go back to the window and they give us our food and they gave me the wrong drinks . Unprofessional. read more

very poor customer service, the managers seem to be annoyed by customers when walking in .. Taking waaayy too long take orders. I do understand about being busy during lunch time but honestly Blakes Lota burger needs to do better on customer service trainings for their employees. read more

Blake's Lotaburger - Burgers Near Me - Albuquerque, New Mexico

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I have been eating Blake's my entire adult life. The last several years the quality has declined but today was the worst. I could get better quality from McDonald's which I don't like. Sad to see a local chain decline this way read more

Customer service was on the indifferent side of impersonal. The meal was incomplete, missing the onion rings I had ordered. Food quality isn't what it used to be. I had quit Blakes a couple of years ago because Stripes was sooo much better. It looks like I will not consider Blakes in the future. read more

I'm honestly shocked and disgusted by this, I will never return to this location after this experience. Finding one strand of hair is horrible enough, but to find a clump of hair? WTF is going on here. I wish I could say this was a joke, but it made me sick to my stomach and I will never return here again. This is unacceptable. read more

Blake's Lotaburger - Breakfast - Burgers Near Me - Albuquerque, New Mexico

I ordered ahead, I'm still waiting in the parking lot 30 mins later. I ordered two combos, one lotsa and a drink....$40??!!!! Service has to improve. read more

I wish I could tell you about the food. This is right across the street from my hotel, so I went over for food to bring back. The lobby is closed, and they would not serve me in the drive thru. Not that they didn't see me, not that they told me they wouldn't serve me, just ignored me. I guess they are not interested in getting business from local hotel guests! read more

My husband went and got my sister and I milkshakes as a treat after dinner one night . They said they had just cleaned the machine but it was over two hours before closing so he went ahead and ordered them . My sister and I were violently I'll the next morning both of woke up early very sick . The milkshakes were the only think that we had eaten in common . I emailed Blake's corporate about it and they refunded the cost of the shakes and said they would look into it . I've reached out a few times to find out the results of their investigation and haven't heard a word . Normally I don't like to leave publicly bad reviews as I like to give a company time to fix any issues internally but I'm disappointed in the responses that I've received so far. Bottom line is be careful ordering anything from this location. read more

Right across form hotel Albuquerque. Great location, close to old town, downtown and the freeway. My burrito with extra bacon was delicious. Friendly staff. Clean interior and exterior. Clean bathrooms and tables as well. Had a great breakfast. Thank you. read more

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I was really hoping to like this place because it seemed like a really popular local spot. When eating burgers I try my best not to compare to my favorites because that seems a little unfair! So I came to Blakes with an open mind. My husband and I were the second car in the drive thru. It took a little longer than most fast food places but their sign stated that they made every order hot and fresh which I liked. After ordering two NM style burgers, we were impressed on how quickly it was made. Unfortunately, when we opened the bag we realized they had given us the entirely wrong thing. My husband had to turn around and go inside. Come to find out they had switched the orders resulting in an extra 15 minute wait for them to remake them... not too happy about that. During my husbands time inside, he observed that there were young teens in training and maybe that was the cause of the issue. When we finally received the correct order, I was upset to find the meat was very over cooked. We made the best of our trip but most likely would not return again. read more

Order is wrong again! It is a 50-50 shot with these guys whether what is on the ticket is in the bag

I would like to start off by saying that you should not come to Blake's Lotaburger unless you have a Lot-a-time (see what I did there? :P). We thought this was supposed to be fast food, but ended up taking forever to get our food and there was only one car ahead of us at the drive-thru. Time also seemed to pass by slowly as we had just landed and I was definitely hangry. With that being said, I would say that once we got our burgers, I was satisfied with it. The green chili burgers are huge and come with melted cheese, green chili, white onions, tomato, etc. The only thing I would say is that they put a lot of raw white onions in there... so that could be reduced next time. Seasoned fries were also very good! Great first meal in Albuquerque although service times could be improved. read more

Was there for lunch. There were 4 customers in the drive-up and 1 inside. I was the first of the 4 in the drive-up. 25 minutes for a small order of chicken tenders w/fries and I didn't even get the seasoned fries, instead I got cold soggy fries. Thank you for ruining my lunch. read more

After the zoo, I decided to drive over here and check out what Blake's was all about. I had read about them before and noticed that they are pretty much a New Mexico institution. I was excited to try them out! I placed my order for a Lota Burger combo which came with a double green chile cheeseburger, fries and a drink. My total was just over $10.00. I went through the drive through and that is my only complaint. It took forever and a day to get my food. I got to the window, paid my money and the lady asked me to pull forward. I waited there a good 10 minutes before my food came out. I understand it is cooked to order, but this still took awhile longer than it should have. After all of that, how was the food? You are soon about to find out......... Lota Burger- I got my burger the same way I have gotten all my other ones so far...burger, cheese, chiles and that's it. This burger was pretty large! I took a bite and was very impressed! The meat was very good...especially for a fast food/chain type place. The green chiles were HOT! I loved it! The cheese was great too. It was melted American and it was so melted, it almost turned into a molten lava cheese sauce. It was great! It may have been the best cheeseburger I have had so far in New Mexico! Fries- They were fresh cut, fried perfectly and sprinkled with some seasoning salt. I ate about half the bag and my wife and son finished off the rest. They were good! Pepsi products to drink. Meh. Overall, I really loved the burger and fries. Service was pretty slow though and that counts for something. Would I come back? Definitely! It was one of the better fast food burgers I have ever had and those green chiles were hot, tasty and excellent overall. I was very happy I came here for lunch! read more

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Our first visit to a Blakes Lotta Burger. 6/26/2024 About 5:00 PM. We had questions about the menu and the lady taking our order talked down to my as if she was a bad child. I will not go back. read more

Store 73 in Gallup provided great customer service and food when we were there the evening of June 22. I can't say the ambiance was great because the place was busy and it was raining. When we received our order, we found it was 100% correct. read more

Until today I haven't set foot in a Blake's for about 5 years. I thought maybe I'll give them another chance. Slow service, everything in the breakfast burrito was mush, undercooked hash browns, cold cheese. Same reasons I stopped going there years ago. Years ago we would eat there once or twice a week. Quality steadily declined, staff act like you are an inconvenience, including the managers. Years ago I had contacted them on their own website regarding and issue and never heard back. read more

Passing through New Mexico on a road trip and had to try this famous hatch green chile but didn't have a lot of time to stop at a restaurant. Looked up this place online and heard they have a good green chile cheeseburger! We got two "itsa" green chile cheeseburgers (which is the smaller version of the "lota" burger) and they were fresh, juicy, delicious, cheesy, and spicy burgers! Hatch chile was so good and the spice was perfect for me. It was a bit much for my boyfriend lol but he loved the burger anyway and it wasn't an overwhelming spice and went away quickly. The wait wasn't too long, about what you would expect for fresh burgers made to order. Only mistake was we asked for no pickles and they put no tomatoes instead and left the pickles on there..& I love me some tomatoes so I went inside and they gave me tomatoes on the side to use. read more