Beyond impressed with Zoraya, or Raya, as I like to call her…read more What an incredibly talented young lady she is. How do I know? In my 6 decades I've been to the most upscale salons from Beverly Hills to Barcelona and this gal was as good as any of them. She is an expert stylist with a great eye. She repaired my color and cut my curly and out of control locks EXACTLY how I wanted them done. My friend and I went to see her and we were both Nervous Nellies. After much discussion and feeling very confident with her and her understanding of what we were conveying, she did her magic. She'll definitely give you want and more. Her prices are way beyond reasonable and her energy is fantastic. I'm so thrilled I went to see her! Thank you, Raya!!

It was a decent haircut but I felt like I wasn't listened to fully. My stylist was very nice but I…read morefelt rushed. She seemed more interested in having the another stylist cut her hair. I had asked for bangs, layers and face framing and realized more than half way through she wasn't taking that into consideration. I had to ask again and was met with some resistance about what I wanted and only got half of what I asked for. My stylist for the most part was nice but I won't be going back.

Amazing service. Fair pricing. Such a sweet and welcoming environment too! Love the staff and love…read moreJordan! She made me feel so confident and made my vision come to life! I can't wait to come back

When I agreed to participate as a model, I was never given a contract or given detailed terms…read morebeyond being asked to promote the extensions and follow the suggested weekly promotions. I was told the cost of the hair, that I needed a consultation, and that I would pay a discounted installation fee. While discounted, it was still a significant expense, especially when factoring in my tip, travel, and the paid time off I used from work. I made it clear from the beginning that I live about an hour away without traffic and can take nearly two hours to get home with traffic. I also explained that I work full time and need sufficient notice to have appointments approved. We discussed this and agreed that appointments would be scheduled far enough in advance. All of my appointments through the next six months were scheduled in April 2026. On August 8, I was asked to change my 11:30 appointment to approximately 2:30. Unfortunately, that would not work for me because of my work schedule and the traffic I had previously explained. I was then asked if I could come at 10:30 or 11:00. I said I could try, but again explained that I could not make a last-minute change without approval from work. On August 11, I explained that getting there earlier was not going to be possible. I would have to leave around 10:30 to arrive at approximately 11:30, and I could not get approval for anything earlier. I was then told my appointment would need to be rescheduled. At that point, I was understandably frustrated. I had booked this appointment months in advance, had taken my extensions out to make the appointment quicker, and had a photo shoot that weekend. I was ultimately told that a full-price client had priority and that, as a model, my appointment could not be guaranteed. That full paying clients took priority. I was also told that my contract was being canceled. This was difficult to hear because I am still a paying customer, and I had also been consistently promoting the extensions. Nothing that was communicated to me before agreeing to participate stated that full-price clients would take priority over model appointments. Had I known that, I likely would not have participated because of the distance I travel and the accommodations I have to make with my job. I also want to share some feedback about the extensions. The hair is beautiful, and the color match was excellent. I enjoyed how it looked and felt when it was styled, which is why I am giving three stars instead of one. I experienced several issues during the time I had them. During the first installation, I mentioned that the extensions seemed very close to my hairline and that I often wear my hair in a ponytail. I explained that the extensions around my hairline felt tight and were close to my hairline. (Kind of noticeable but over all pretty good) During the 2nd installation, I noticed more issues. Some of the beads slipped, and I had to adjust and replace some myself. Since I live so far away, I chose to correct them myself rather than make the long trip. The ends also felt tight and caused some redness and irritation. There were gaps where my brush would catch, and the placement did not always work well with how I wear my hair. I work out a lot and wear my hair up often, so communicating how someone actually wears their hair is important when determining placement. Extensions are not necessarily one-size-fits-all, and I believe that should be considered during installation. I experienced a lot of hair loss compared to my normal experience with this method. I understand that some shedding is normal, but this was different from what I have had with other stylists and extension brands. I had to cut my hair to make it look even again. There was also one section where the extensions had been cut in a way that did not blend properly, which meant I could not wear my hair straight without the difference being noticeable. I had planned to provide all of this feedback at my next apt. I was hoping we could make adjustments to the placement and installation and see if the issues could be corrected. My apts was canceled, so I never had that opportunity. I am not sharing this experience to place blame. I have been using hair extensions, including this method, for many years, and I know what has worked well for me in the past. The hair itself was beautiful and matched my color very well. I simply experienced issues that I felt were important to share. For future models, I suggest having a clear written agreement, appointment policies, and whether model apts can be changed to accommodate full-price clients. I did my best to fulfill my part of the arrangement by promoting the extensions and making the apts work around my full-time job and the travel involved. Proof is in the pictures. No threats were made. If the extensions couldn't get installed on my apt day, that would determine next steps for me. This was Not a friendship deal but a business deal.

We shop at Calimesa Stater Bros and I saw that one of the checkers who had long hair for quite a…read morewhile, recently had his hair cut. It looked very nice and my hubby needed a haircut. I asked him who cut his hair and he said his wife did and that she worked at Bella Capelli Beauty Salon. I took my hubby there the following week. His hair looks so much better now!! While It turns out that the family also owns a music studio and some are musicians. While Gina cut hubby's hair we discussed music. We both enjoyed her company while she finished up. Overall this was a wonderful experience!!

These ladies are so kind and joyful. My oldest daughter calls them her "hype team" because you…read moreleave feeling so good about yourself LOL. Great hair color and cut by Amanda. She really works with your schedule to get you in whenever you need her. So sweet.

I had such a great experience at Highlight Hair Studio! Stephanie worked her magic and gave me a…read morebomb blonde balayage. She takes her time to make sure everything blends perfectly. I always get so many compliments on my hair so I highly recommend Stephanie if you're looking to go blonde or just want someone who truly knows color!

Bianca was amazing she did a wonderful job on my hair and she's my new hairdresser I won't go…read moreanywhere else I can't say anything bad about Ulta every time I've been there for products or anything else I've always had a great experience everybody and everybody there is helpful and upbeat.

Amazing very friendly took me last minute for up due and makeup. They were able to fit me in and…read moreshe did a fabulous job I looked great.

My existing hairstylist had retired. My partner has had Lisa cut his hair for over 35 years. So I…read moretrusted his opinion to have Lisa cut, style and highlight my hair. Made an appointment with Lisa for the highlight because I had colored my hair dark. I know it was impossible on the first try but I was hoping for the best. Throughout the process, she was very detailed about what she was doing to my hair and she really took her time on it. Within three hour later as you can see, it turned out amazing and I am very happy .

Palazzo in Redlands has basically been my hair home for... what, fifteen years now? Something wild…read morelike that. I walked in sometime around 2010, sat in Kendra's chair, and never looked back. She understood my hair like it was her life's calling. She even refreshed my highlights for my wedding, and I swear I floated down the aisle shimmering like a sunbeam. Then life whisked me away to Orange County for a bit. New city, new grocery stores, new salons. I tried other stylists -- nice ones, talented ones -- but something was always... off. The vibes weren't the same. My hair wasn't the same. So when I moved back to Redlands, I basically sprinted back to my comfort zone: Palazzo. Then Kendra moved away, I panicked for about five minutes before finding Emerald. And oh my gosh... Em is magic. I can bring her the vaguest Pinterest screenshot or a grainy selfie from 2016 and she'll just smile, nod, and whip my hair into exactly what I pictured. Every time I leave her chair, I walk out feeling fresher, lighter, somehow more me. She's also just the easiest human to talk to. Friendly, easy-going, the kind of person who makes the whole appointment feel like catching up with a friend who also happens to wield scissors like a goddess. The whole salon has that vibe. Warm. Pretty. Everyone smiling. And don't even get me started on their chai tea. The BEST chai that makes you want to sit there forever, pretending real life doesn't exist outside those doors. Fifteen years in, a small OC detour, and Palazzo still has my heart. If you want a place where the stylists really see you, where the energy is good, and the hair always turns out right... this is the spot.

Awesome vibe Excellent service…read moreEmily is Amazing (The best of the best) Everyone is welcoming and kind

Elizabeth saved me from a bad hair experience. She did a great job! I messaged her in the morning &…read moreshe had an opening for me. I appreciate her how she made me feel & I was happy with my hair. She is amazing! Thankful for her!

If you're looking for the best, go to Monica at Shear Wonders!…read moreShe's been doing my hair -- and my daughter's -- for over 15 years, and I wouldn't trust anyone else to touch it. Monica and the team at Sheer Wonders Salon are truly amazing. They even did my bridal party, and I felt absolutely beautiful -- my hair and makeup made me feel like a queen. Monica and I are definitely stuck together for life!

I love getting my haircut by Claudia at Family Cuts. She…read morealways does an amazing job. Here's my before and after pictures.

Family Cuts is a hidden gem! Claudia is very flexible on…read morescheduling, extremely fair on cost and above all you get a HAIRCUT not some fluff and trim and once you wash your hair your wondering what hair they cut?? Do not waste your time anywhere else and bring the whole family! thank you Claudia for the excellent service----:) Traci & Scott