Wow Amazing service from the owner beyond smart. Also Lady in office very nice. Glad I chose them.read more

I give Chris and his company a 10 today!! He came out to check our water heater and tried fixing it…read morebuttttt needed to be replaced soooo hour and half all done and completely satisfied!!!! Very professional and trustworthy/ honest!! Thanks Chris!!!

This is the best heating and air company I have dealt with. After getting several bids I chose…read morePolansky to install a new Lennox heating and air conditioning system. When they came to give a bid it was obvious they were a cut above the rest. They looked at a variety of things that others overlooked which would eventually drive the cost up. Polansky was very straight forward and was half the cost of another Lennox dealer in the area. The service after the installation has been impeccable! When I first turned the heat on in the Fall there was a burned oil smell. I called in the evening and they returned my call immediately. They were out to check on the system first thing the next morning. At that time I mentioned that the thermostat would reboot several times a day. The technician. Told me to watch it and let them know if it caused a problem. About two months later the thermostat would not work. It was 7:00 in the evening and cold outside. I am recovering from leukemia treatment and get cold very easily. The thermostat was stuck on 70. Polansky promptly returned my call and suggested I restart the thermostat. Eventually they guided me through flipping the breakers to reset the system. This worked and the heat started to work. The next morning they called to arrange a time to install a new thermostat. Even though my issue was a last minute addition they took the time to ask me when a good time for me would be to come. Polansky Heating and Air has been a great choice for my home!

I live 25 miles from their office with Waco being the nearest city, but they don't service my area…read more Ridiculous.

We bought our home here in Temple in 2015. So far we have had w main water pipe burst under the…read morehome (thank God for ins. Eben though it took 3 weeks to fix) heater unit starter burn out (during winter, of course) and a week ago our A/C decided it was it's turn (naturally during our 90+ introduction to summer). Again, THANK GOD for Homeowners Warranty Ins. They contracted Troy Heating. They responded so fast and believe me...THEY WERE BOOKED SOLID, but they were here, found out on our here when we bought the home A/C, found the TX unit? Got stuck. So again, as naturally happens, the part had to be ordered. Understand, our unit is probably...20yrs old? I'm guessing. Our home was built in the 30' or 40's. So, we endured by turning on what ceiling fans and portable fans we have for the 4 days waiting for the part to be delivered. Steven the first Tek that came was so compassionate to our plight, see our daughter who is blind, on dialysis and had just gotten out of hosp. made sure he let us know that as soon as the part was received they would be here. Ya know what? Troy Heating & Air DID JUST THAT. Ron the owner took time ON SATURDAY and came here WITH THE PART HOT OFF UPS delivery and spent maybe 1 1/2 to 2hrs. installing the part, recharging the R22 (that was seriously low) then rechecked everything making SURE it was ALL GOOD. I can't believe how "spoiled" we've become...I grew up in Muskegon,MI...picked blueberries, A/C? I never knew what that was, my husband grew up in Lubbock! Anyway, firstly, Thank you Steven, I appreciate your coming out and your honoring your word. Thank you Ron, you answered my questions, your integritu, your honesty, your commitment to getting our A/C repaired during a hot yucky day (inside & out). I know you were delayed meeting your family too. THANK YOU is only two common words...but know this, Joe, Julia, Janelle (daughter), Ari-El (dog), Figaro & Raider (our indoor cats) say it sincerely...THANK YOU.

They managed to work me in on short notice and worked really fast and got my AC working again. They…read morewere very reasonably priced as well.

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We called Oasis to do our heating system checkup last fall and an AC checkup today. Called on…read moreMonday and they were here first thing Wednesday. Trent was very professional and polite. Oasis texts you when the technician is on his way and the technician called as well. Great service and very fair prices. Well done Oasis!

Excellent, friendly service and a fair price. Hard to find that in Waco. Would recommend.read more

They were so responsive & helpful. We were very happy with their pricing & work. Very happy with…read moretheir service.

These guys are doing really good work On my old house and each time they have come fix the…read moreproblems. They are very fair with their prices. They have a lot of experience so you can ask them about anything and they will be able to guide you, make recommendations and help you figure out the best way forward. They come when they say they will be there and their office is on top of messages etc. I highly recommend their plumbing and electrical services.

I initially got started with Lane because they were the repair service for American Home Shield…read morehome warranty co.  I don't use the warranty co. anymore but I still use Lane Heating & A/C.  Just like all the other reviews that I've read about Lane, they are professional, courteous, friendly and have gone above & beyond more than once, in servicing our A/C over the years, and they will do their very best to get to you as soon as they possibly can.  I know because I've called them at some odd times. D.S. McGregor, TX

Great service. Technician, Chad, is professional and explained every step. End result...repaired…read more Freezing weather did not stop this company on a weekend...service calls were on time and communication was on going.

I called Bowen Electric in Waco for what I understood to be a free consultation regarding a…read moreresidential breaker box issue. My goal was to get a diagnosis and a quote. Due to a mix-up, they sent a service technician who not only diagnosed the problem but went ahead and completed the work. When payment was requested, I explained the situation. The manager promptly called me, apologized for the misunderstanding, and handled it exceptionally well. Since no parts cost was incurred (the parts were already in their warehouse), he waived the labor charge entirely. His professionalism and courtesy really stood out. The service technician who worked with my wife was timely, respectful, and professional, and the work itself was done well. Aside from the initial scheduling mix-up, we were very pleased with both the quality of the work and how Bowen Electric handled the situation. I would absolutely recommend Bowen Electric to anyone looking for reliable and professional electrical service.

We needed an electrician and called Bowen Electric. Our electrician Jonathan and his associate…read morewere prompt efficient respectful and did an excellent job. Jonathan had to search to find the right part and did so without being asked. His associate stayed behind and worked the entire time Jonathan was gone to get supplies. I will call them again for help and I would highly recommend them. Great job guys!