I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

I would recommend staying away from renting in a building managed by this group. Brandon Friedman…read moremade a conscious effort to keep our security deposit by billing us for "damages" that were either there before we moved in or normal day-to-day wear. Fortunately, we had dated photos of the apartment showing it was in the same shape as when we moved in a few years prior, and we were able to get most of our deposit back after a lot of back and forth. If you're a tenant in one of their buildings, I highly recommend documenting the condition of the apartment when you move in (missing screens in windows, small chips or scrapes, etc.). Otherwise, they will make every effort to keep your security deposit.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Jay and his group made the inherently difficult process of applying for an apartment way more…read morebearable. A couple things that stood out to me: first, their response time was super quick and the emails and calls we had were thorough and not rushed. Jay and I talked on the phone several times, and he was super reasonable about his requests and only wanted to help us as best as he could. Second, the credit check was done through an actual portal, which felt way more secure. Overall, a super positive experience.

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

Century has been amazing to work with! As a first time condo owner I had a few hiccups in the…read moreprocess that were my fault. They made themselves very available both by email and by phone. They walked me through the process with kindness and understanding. I want to thank Cynthia especially for her patience in making sure everything was taken care of! I appreciate all the company has done in making the transition easy. I have had only good experiences!

I am genuinely surprised to see any positive reviews of this management company. We have been…read morewaiting over a week for responses to a standard questionnaire required to go into contract on the sale of our apartment. After multiple follow-ups, Rachel Barrera finally replied days later with a curt message citing a policy that requests must be submitted through a portal with a fee, which we had already done. She was somehow unaware of this. Aurora Geci has been entirely unresponsive, and Erald Ramaj merely said he would "look into it," with no follow-through. I have worked with many organizations and have never encountered a team that struggles so much to complete such a basic task. This is extremely poor customer service.

Because the bar for property management in New York City is so low (lots of vendor lock in/high…read moreswitching costs), industry where consolidation and cost cutting has made quality drop, as a co-op board member, I have been incredibly pleasantly surprised by Daisy when we switched to them from first service residential. If you're considering the way to do it now. Worth it. They don't drop balls.

A full month for they to acknowledge a question I sent in our building app. They are a software…read morecompany without any property management experience or interest. Terrible support every single time.

I just signed a lease. I think the apartments are very nice and offer great value. However, I…read morethink the application process is unfair. In order for Glenwoods to hold the apartment for me, I had to fill out all their forms, get "pre-approval", sign a lease and give them first months rent and security deposit. The "pre-approval" seems completely meaningless because they can still back out of the deal. The "pre-approval" is just an approval for me to give them first months rent and security deposit. The final approval is still pending completion of my credit and rental history check. My credit and rental history is excellent, they will find nothing wrong, and the lease will be executed. However, I'm not sure the process is very fair. It seems to me that I should get final approval before I sign a lease and give them all my money.

Absolutely terrible. They have many agents and whoever signs the lease first gets the apartment…read moreeven when you have the lease in hand. They put their leasing agents against each other and no one knows who has a lease out and who doesn't. You will view an apartment and 5 minutes later it's not available. It's horrific. DO NOT LIVE IN THEIR BUILDINGS. This has happened to me and also many of my other friends who have applications in and all financials squared away and approved, with the lease in their inbox. Next they get a text saying sorry it's now unavailable. Poor management!

Update: After posting my initial review John and Nick did reach out, and I received the check for…read morethe security deposit back today. Both were very helpful despite the initial issues we had. Just straight up never returned our security deposit and never gave us a receipt. Claims there was "no record we paid a security deposit" despite living in our apartment for 2 years and re-signing a lease. Impossible to get in touch with as they intentionally hide their email addresses / phone numbers.

Continuous Quality of Life of using the Fire Egress as a country club, obstructing the pathway of…read morethe back of the building by a group of 5 tenants living in the apartment . Parties, loud music, singing, loud talking, screaming and boom box music mixed with beer blasts, BBQ, pizza parties, birthday parties and loud noise. Hours on end disturbing the entire community, yet The SABET Group is in violation of the law and illegally uses the common area as a private garden.

I moved here from NZ and live at one of the newest development s The Greywood. and I have had…read morenothing but great service from the people in our building and also the staff at Empire Management who look after my rent. Jackie is absolutely fabulous and such a kind lady, Taina on the reception is always lovely and friendly when I go in. The other person who works there and is always great to have a conversation with is Steven. I love my apartment and recently renewed my lease for another year -There were a few "teething issues" as is always the case with a new building but they have indeed been put right. The staff at The Greywood from the front desk, the super and the maintenance people are all so lovely and friendly. I am new to the US but after seeing issues other people have with their buildings and looking at options when my lease was coming up - all these factors above contributed to me re-signing. Empire Management have been very good to me as an alien in the US and the challenges that involves.

Terrible customer service, would barely respond to emails, was 5 months late on returning our…read moresecurity deposit and that was ONLY after we consistently called, emailed, AND showed up in person at their office. They are clearly just trying to take advantage of their clientelle.

They manage the building i live in, they are quick to respond to issues, very kind and courteous on…read morewhen needing assistance on the phone. Overall very caring and helpful team!

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.