I tried to order wine from them online and for some reason there was a bug in the ordering system. I attempted at least 10 times to order the wine. Obviously, I was frustrated. I ended up calling and emailing them to let them know my frustration AND to order the wine via an email vs their site since there was a bug in the system. Again, I admit i was frustrated but told them I still wanted to order the wine. Isn't the customer allowed to be frustrated when they attempt over and over and over to place an order? Long story short the owner sent me an email saying he understood my frustration but that I should go somewhere else to buy the wine. WTF??????? I cannot believe I was treated ( IMO) so poorly, I will NEVER do business with them again. read more