Great people I was on a road trip and had a flat tire on my s4, come to find out my tires had a key…read morefor the lug. I came to this shop they hooked me up with 4 brand new tires and replaced my old lug nuts and helped me take off the lock for my lug nuts, will 100% recommend this shop to anyone I come across . Steph the manager was really great, even the rest of the team members there were great and got me back on the road.

I arrived 25 minutes early. The tech said they'd start soon, should be less than an hour…read more 70 minutes later I asked how it was going. They said 'a few more minutes" then... "Mr? It may be a bit longer... they put the wrong tires on your car." 30 minutes of watching them swap & balance the new-new tires. Got text that the car was ready. Watched them drive it out of the bay Went to front. "Oh. The alignment hasn't been done. The tire techs can't report on the alignment, so it just shows done when the tires have been put back on." Still waiting, two hours so far, for a 45 minute task. I recommend you take your car to a competent, knowledgeable, coherent team, not here. To the mgt: the link you provided did not work in any browser

This is the best, most genuine place to visit. I was having trouble with my pick-up truck and…read morecalled Sams. He told me he couldn't fix it since he does big trucks so he didn't have the tools. He bought the parts we needed and rushed to us before dark so we could get off the shoulder of the I-95. We aren't from SC and were just passing through. Without Sam, I really don't know what would've happened. He saved us. If you have an issue with your big truck and trailer, give him your business. He can and will take care of you.

From the owner: Locally owned and operated for over a decade. We come to you. Tires, brakes, engine diagnostics,…read moreroadside assistance, you name it - we can do it.

Service! Mr. Sprawls returned my call as he said he would;…read moreinformed me to bring in my vehicle for service the same afternoon Completed the brake job smoothly...

This is one of the best auto/mechanic shops I have been too. Not only are they knowledgeable and…read moreskilled for a good price, but they are actually friendly and they act like they want your business (which is rare for mechanics for some reason). We have gotten our oil changed and tires rotated a couple times and will continue going back.

I have bought tires here a number of times and I have always been very satisfied with what I have…read morereceived. They stand behind their work and offer free rotations every 5000 miles if you buy a full set and free flat repair if the tire can be patched. Most of the time they may need to order the tire you want but their prices are reasonable and they don't nickel and dime you like the bigger shops do. This is my primary place for to get my tires replaced or repair. I gave 4 stars only because they don't always have what you want in stock, but they can probably get it.

Excellent service and pricing. They go out of there way to help ensure they find what you need at…read morethe best price! Been here a few times and always the best service and selection and price.

The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

While traveling from Philadelphia, on tour with my band, our van broke down outside of Florence SC…read more On a Sunday. Firestone was the only place open, so we had the van towed there. Once there the employees were very receptive and empathic to our problem. They ran a couple tests and while the tests came back with bad news, they still helped us out by knocking a couple bucks off the total cost. Not only that but with more shows to play and the fact we couldn't take the van any further, firestone allowed us to keep our broken down van on their lot for a few days while we figured out a solution to our problem. Thanks again it was really awesome to see how helpful people could be.

My name is Belinda, and Travis Gleaton. We have always used Firestone for our vehicles, but I can…read moretell you that the Firestone in Florence, South Carolina, is the worst. I took my car to them for coolant on July 19, 2026, and we did not get a call or anything about when it was going to be ready or fixed. We picked our car back up on July 25th, 2026. We paid for the service with no problems. As we were leaving the Firestone, our car would not pull. We went back and told them that the car would now not pull/accelerate, and the Manager stated he knew what the problem was and the service guys must have messed up the throttle because it was close to the plugs that they had put in. I left my car there, and he stated he would fix it. I went back in to find out what was wrong with my car on August 11th, 2026, after many stops in to see when they would have my car fixed. The manager kept saying he was busy and had not had a chance to look at my car. After several conversations, because now I am pissed. The manager then states that it was my battery that was causing my car to not pull/accelerate. He states he would get to my car fixed. I get a work order today, August 25th, 2026, and then go by the store to see my car was parked as if my car had been fixed. I go in, and the manager just hands my husband the keys with no explanation or anything and says it is fixed and walks away. An old man that works there then told us that they had to jump-start our car to look at it. After all this time, I'm sure they did. Not to mention, we had to rent a rental car while we have waited all this time. I then go get in my car to leave after such poor service. My car does not starts. We go back in to speak with manager who is now in the service area and we tell him the car does not starts. He say, "Yes I know, I do not know why they put your car out there like that because we had to jump start it". The same manager that gave us our keys. He then tells us that he will put a new battery in the car and will have it fixed in a hour and to come back because his worker was not available to do it at that moment. Not anything about they just our car off or issue with a battery. While my husband was still at our car we notice that the hood of the car was open so we popped the hood to see what the problem was and closed it to only notice now the hood will not close. We then told the manager and he got upset and stated, we will take care of it tomorrow morning. I am so unhappy with FIrestone in Florence, South Carolina on Hoffmeyer Road. They do not have qualified service men and they do not know what they are doing. I tried calling customer service to complain but the gentlemen on the other end was no help either. I am looking for any recommendations because I will get answer. THIs was the second time this location fixed something on my car and I had to bring it back. NEVER AGAIN!!!!!!!!!

As an employee for j and j farms I am outraged and disappointed at the service that we have…read morereceived at this particular location. We had recently brought in a service van that had one Catalytic converter stolen, and one still attached. The service request was to have the vehicle straight pipes and parts returned. After being notified the repairs were complete we picked up the van and were told the cat that was still attached was removed and sold. With no notification, And no discounts or adjustments to our bill. Why would any business do that to a customer and not at the least notify them of what was going on. Please be carful with taking your vehicles here. Make sure to ask plenty of questions and double check the work that was preformed. Let me be clear I am not outraged at the price I'm outraged at how they handle their customers.

Got a wheel control arm replaced here about 8 weeks ago (I think it was this location). I was…read moredriving through town and Bobby was very helpful in setting up an appointment and making sure we had the right part so I would only need to stop for a short while. The work was done quickly and solidly. And they didn't try to upsell me on things I didn't need! Very happy I chose this place.

I like Sam's Club for the "scan and go" shopping options it's really great! No waiting in line for…read moreself check or a cashier! I wish all grocery stores would have this option. I purchased items we need in bulk such as toilet paper, paper towels, razor blades and bottled water. I have always found their steaks, fruit and dairy products to be restaurant quality. I was disappointed to find their apples and pears have a waxed coating unless you purchase organic. I also wish they had more low sodium options. The prices have gone up the last few years due to shipping costs but overall the products I purchase most frequently are still a good value for the quantity. I have never liked how they scan and check your purchase items as you exit the store but I understand theft is a problem.

Good prices... but... so many lazy ass employees standing around while the trash fills the parking…read morelot!! How incredibly irresponsible is this management team? You operate a corporate business and allow your first impression to be a shit hole!! How about one of those managers gets off their ass and cleans the parking lot?? Earn their damn salary since delegating responsibility isn't what they excel at!! Looks like old Detroit from Beverly Hills Cop out in that lot!! Hummm.... Do we want to enter and spend our money if it looks like Sanford and Son outside!!?? Get some damn pride!