From the owner: Vape X Smoke shop is open now with wide range CBD Delta, 8,9, 10, E-Cigarettes, Glass, Kratom,…read morehookah, rolling papers, trays, grinders , accessories

I stopped in this store to pick up a coil for my pod. Little did I know, the manager was working…read more I asked for a Pnp-x coil. He said they story do not have the one I was looking for but they do have the 60 w coil. I said fine I will take it. He never let me see it, I assumed he just didn't trust me to put it into my hand since he didn't know me. I paid for the coil then while at the counter I grabbed it, looked at it in the package still and told him it would not work like he lead me to believe. Asked that since it never been out his site, still In the package to refund me. He would not and would not do any negotiating. I said fine. Are you a manager he said he is. I asked are you sure you don't want to work with me to make this right, because I'd rather not have to write the negative review. He still refused. Poor customer service. I doubt I will ever return.

Store consistently opens way after posted opening time, inventory is minimal and blonde woman…read moreworking who shows up late is rude and dismissive.

Everyone is so nice and knowledgeable! Highly recommend. They even have the mouth protectors for…read morethe geek bars so that you can try the flavor!

Shoutout to Ben he helped me out today he was super nice and knowledgeable about productsread more

I came in earlier today needing help with my kid having thrown up and needing a bag and some paper…read moretowels. They were very sweet and helped so much. Plus the atmosphere was nice as well. Thank you all for your help!!!

I really like this place and appreciate them being local and, more than that, offering veterans a…read moresmall discount to help us out. The Berry Mint liquid that was made there was really pretty good and convenient to get, but as one person already mentioned, $28 for for 60ml of juice is more than I would pay for 2 bottles including shipping ( maybe w/o the "fee" now ) delivered to my home from an online source. I do like to buy local and plan to buy from there again, BUT it will definitely not be as often as I do from the online sources due only to price. But the folks are great, the products are there, and the liquids are made while you wait, so for all that I give 4 stars. Thanx, Semper Fi, and God bless !

I don't often feel inclined to shitpost a store for one bad employee, but the night manager Ashley…read morehas brought me across the threshold. My question to Ashley was "what is vape flavoring made of?" Her only reply was "it is flavored with PG."  Good 'ole PG - the colorless, odorless, virtually tasteless liquid, happens to be the Everlasting Gobstopper of vape additives.  The appropriate answer would've been, "I don't know, let me find out from someone."  I tried politely rephrasing this simple question twice over. This one tastes like blueberries - is it made with actual blueberries, I asked. "It's just PG blueberry," she said.  Then she tried insulting me by asking if I could  "name the thousands of chemicals in an American Spirit?" ...an irrelevant and factually innacurate assertion about my favorite cigarette.  "PG is approved by the FDA, if that makes [me] feel better?"  It doesn't, because my question wasn't about the laughable safety standards of the FDA, whom also regulate cigarettes and toxic food pesticides. PG is so magical, so "coolio," as Ashley would say, just before she fills up my fiancé's vape to "get it nice and juicy for [him]."  With side-eye, she then asks me if she should stop mixing my order? Too bad she didn't want to make it nice and juicy for me, too. She's here six days a week, folks, including tomorrow as mentioned to my fiancé, when he said he'd probably be back for the inevitable replacement vape. She's very available in case he wants to come by and hear her golden nuggets of wisdom.  Someone should notify her the coquette nit-in-booty-shorts sales tactics are for the strip clubs and gullible single dudes.  Ignorance is forgivable; an ignorant rote response, overt with wrongfully held condescension, is not.  She was so rude, sassy, and weirdly flirtatious with a taken man. Her complete deficit of professionalism was the first thing he noted when we stepped out of the store. It wasn't just me. Food grade flavor additive is mixed with a PG base, Ashley. "Knowledge is power," as she had patronizingly reminded me. The shop itself is nice and has a robust and tasty flavor selection. The other staff I interacted with were pleasant. A mistake was made by letting this chick represent a product meant to be consumed by adults.

I'm a long-time vaper. I started in 2009. I have worked at a vape shop. I know this industry fairly…read morewell, and have had a lot of experience as a customer. Recently, I have had a hard time finding a good vape shop. There's a LOT of vape stores here in the Austin metro area, and there are a lot of good vape stores. Some deliver. Some have great stock. Some have really friendly, knowledgeable staff. Some are clean and well kept. Some are well organized. It's hard to find a store with several of these attributes at once. There's always a sacrifice. While I don't know if Cloudhouse delivers, they certainly earned by business. The store is gorgeous: clean, well stocked, and well organized. It *smells* right - that mix of vape flavors mingling in the air, but it's not heavy or overpowering. The staff are great. Patient, knowledgeable, and full of useful recommendations. Alyssa helped my girlfriend a week or so ago when she went and grabbed me some juice and coils, and then helped me today when I needed a new tank and or order a new mod. The one I wanted wasn't in stock, but there were a LOT of mods in stock and on display. I wanted something they had sold out of and would be getting more of later. I got juice, a new tank, and a pack of coils for a fair price. Their selection of both premium and house juices is vast. I'm sure there are places that have more, but not one I've run across in the last couple of years. I am very impressed with the quality of their house juice - the flavors are amazing and fairly priced for the quality. Well worth visiting and shopping at. Their parking lots is small, and it's hard to get up to the door if you have mobility impairment, but it's worth the extra work to trudge up the ramp. Once inside the store, there is more than enough room, and plenty of comfortable ways for anyone and everyone to get access to products and assistance. I am very pleased with my experience there.

Needed a quick and reliable spot to buy my vape n smoke products, definitely my new place!! Upon…read morewalking in, the store was tidy and nicely kept. I was greeted by Caitlyn, who was extremely helpful in finding my selections. I've gone to most if not all the vape/smoke shops in Hutto and this one by far has provided the best customer service! I don't feel like I'm being annoying or like I need to get out. I also really enjoyed the music they played overhead. Definitely recommend this to anyone who wants to have a good shopping experience with good prices :)

From the owner: Your new Go-To spot for all things Vape & Smoke! We carry everything from Delta Products, Vape Kits…read moreand Disposables, Vape Juice, Hookah, CBD, Kratom, Handpipes, Waterpipes & so much more. Stop by and see us today!

Prices have gotten out of control. Will probably not be going back anytime soon. Please make sure…read moreyou check the price, cause they don't give you a detailed receipt. I even asked and was told they don't do it. ‍‍‍

Came in here for the first time and Emyani was an absolute angel! She was not only friendly and…read morekind but very knowledgeable and taught us a few things we didn't know. Helped us sign up for rewards and walked us through every question we had. I would simply return as a loyal customer just for her. Definitely a great first experience. Very happy we found this place!