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    Blackburn Orthodontics

    3.9 (7 reviews)
    Open 7:30 am - 5:00 pm

    Services - Blackburn Orthodontics

    Orthodontics

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    10 months ago

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    11 months ago

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    10 years ago

    Great service here at this location. The orthodontist was very gentle and professional.

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    Blue Springs Dentistry - Looking for a family dentist in Blue Springs, MO? You have come to the right spot!

    Blue Springs Dentistry

    3.4(27 reviews)
    7.2 mi

    I really like this dentist. I moved from out of state a few years back. My previous dentist in my…read morehome state I had seen since I was 9 years old, almost 20 years of seeing the same dentist and assistants. I knew them all and they were almost family to me. I can see this office becoming family to me. Dr Crumbough. She is very easy to get along with and personable. She doesnt rush me out of her chair, which is very nice. On the pediatric side, our initial impression was less than pleased. My son's care didnt seem much different than mine. Our experience was that he did not get toddler treatment, and i think it made his experience horrible. When it came to our 6 month appointment, i was nervous for my son. I expected similiar... However, things had changed! My son saw Dr Drake again. He and his assistant were amazing this time. My son had SO MUCH FUN. i like that the assistant introduced the tools before using them. He enjoyed the "squirt gun/water fountain". He didnt cry AT ALL. He enjoyed watching Mickey while he had his teeth clean and got to drink water from the little water squirting tool.

    not very professional they cancelled my appointment without contacting me by phone or email do to a…read moredentist schedule change. This is after waiting three days with a broken tooth to be seen. I showed up on time and was turned away.

    Photos
    Blue Springs Dentistry - Blue Springs Dentistry opened its doors to the Blue Springs community in August 2014.

    Blue Springs Dentistry opened its doors to the Blue Springs community in August 2014.

    Blue Springs Dentistry - Blue Springs Dentistry opened its doors to the Blue Springs community in August 2014.

    Blue Springs Dentistry opened its doors to the Blue Springs community in August 2014.

    Blue Springs Dentistry

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    KC Braces and Kids - Actual Patient.

    KC Braces and Kids

    4.2(5 reviews)
    14.9 mi

    As a fellow healthcare professional, my family's experience at KC Braces + Kids has been deeply…read moredisappointing, despite the positive orthodontic results for our son's braces treatment. For nearly two years, our family has relied on this office for both orthodontic and general dental care for our three children. While we are pleased with the clinical outcomes of the orthodontic care, the consistent administrative mismanagement and customer service issues over the past 8-9 months have been exceptionally frustrating. Our concerns include: * Patient Misidentification: During a scheduled simultaneous cleaning for both daughters, only one was initially called back. After a 30-minute delay, inquiry revealed they had mistakenly called back another child with the same first name. This lapse in verifying patient identity raises significant safety concerns, especially when considering more complex procedures. * Scheduling and Service Coordination Errors: Following a combined orthodontic and dental cleaning appointment for our son, we returned home only to receive a call inquiring about his missed dental cleaning, which was supposed to have been completed during the same visit. * Difficulty with Follow-up Appointment Scheduling: We have repeatedly encountered issues securing timely follow-up orthodontic appointments. What should have been a 3-4 week interval was told to stretch to 6-7 weeks due to lack of availability. Addressing this required direct intervention from the office manager after raising concerns, highlighting a fundamental problem with scheduling capacity or management. The office manager's explanation--that patient follow-up timing shouldn't be told to patients, but rather scheduled by office staff as soon as available and that non-traditional braces doesn't effect treatment--is contradictory to the sequential nature of orthodontic care and suggests scheduling availability inappropriately influences treatment planning. Adequate scheduling blocks, particularly for case-by-case orthodontic appointments, seem necessary, and if availability is consistently limited, it points to potential staffing or space constraints, which should be addressed before accepting new patients. * Billing and Insurance Verification Issues: With only a few months remaining in our son's treatment, we discovered that our initial cost estimate was incorrect because the office failed to verify our insurance coverage as promised by the financial coordinator. They lack documentation of any such verification. Consequently, despite paying the originally quoted patient portion in full, we are now facing an additional balance. When confronted with this significant oversight, we were advised that as patients, we should have personally verified our insurance coverage rather than relying on the office's assurances and good faith estimate. In summary, while the clinical care provided by the orthodontic and dental professionals at KC Braces + Kids has been satisfactory, the consistently poor office management and administrative errors make it impossible to recommend this practice. We plan to transfer our family's care elsewhere as soon as our son's braces are removed.

    Our son just got his braces put on yesterday and we couldn't be happier with the results. Very…read moreprofessional atmosphere, made our son feel comfortable and did a great job. Would highly recommend if you're looking to get braces.

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    KC Braces and Kids - KC Braces and Kids

    KC Braces and Kids

    KC Braces and Kids - KC Braces and Kids waiting room.

    KC Braces and Kids waiting room.

    KC Braces and Kids - KC Braces and Kids business/check-out desk.

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    KC Braces and Kids business/check-out desk.

    Heidi Harman Orthodontics

    Heidi Harman Orthodontics

    3.6(9 reviews)
    12.2 miWest Plaza

    The short of it is: Seemed promising initially, but the customer service experience was…read morefrustratingly poor. I was interested in getting Invisalign treatment and visited Dr. Harman's practice as they specialized in it. The initial consultation went well. The staff seemed helpful, and I met Dr. Heidi Harman. The assistant took detailed photos and X-rays, assuring me that they would email my information, pricing, and treatment plan by the next day to help me make an informed decision. However, despite repeated texts and calls over the next FOUR months politely requesting the promised information, I encountered puzzling excuses each time. Such as "Gmail is a tricky guy" Ultimately, they ghosted me completely and refused to release my X-rays to any other office. I'm deeply disappointed and confused. I had hoped to pursue treatment with Dr. Harman, but without the promised information, I couldn't proceed. It's disheartening to think that I could have been four months into the procedure, but instead, I faced runarounds from the staff, and my time was utterly wasted.

    So I have been getting ortho work done for the past year with Dr. Harmon. The staff is friendly and…read moreaccommodating and has helped navigate me and my stubborn teeth through the first half of the process. The original estimate was about 12-16 months start to finish, however a snag in progress has drawn that timeframe out. Despite the setback to my ortho treatment (no fault of the doctor or her staff) they have continued to help me keep a positive outlook on the process. I expect to complete my ortho treatment during the upcoming year and so far am pleased with my choice of coming to H2O.

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    Heidi Harman Orthodontics
    Heidi Harman Orthodontics
    Heidi Harman Orthodontics

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    Nill Beth Blackwell DDS

    Nill Beth Blackwell DDS

    5.0(2 reviews)
    9.4 mi

    Hands down the BEST around! From the front office, to the assistants and the doctors. Everyone is…read moreso kind and so caring. They know you by name and get to know you personally. You aren't just a number or a dollar bill in their pocket. We have never waited in lobby, they always are on time! You will not be disappointed with anything at this office and your teeth come out PERFECT! -mom of 3 patients

    The situation: I'm about to have an enormous about of dental work done in my mouth. One of my…read moreconcerns was a space between teeth # 2 & 3 where anything I ate would get caught. I wanted an orthodontic viewpoint on a solution prior to the crowns and veneers flying. I chose to seek out the expertise from this group of Doctors as my son had his braces done with them & they were great. Kathy at the front desk was always pleasant too. Nancy, assistant to Dr. Beth Blackwell Nill began by asking me questions, listening and looking in my mouth. Shortly thereafter, Dr. Nill came in to meet with me. Same routine- asked questions, listened to my thoughts and examined my mouth. She discovered broken porcelain in between the two teeth and advised a more simple and cost effective solution to my problem would be to have another crown replaced rather than go down the path of orthodontia. Her passion for her work is clear and she has experience to back her expertise. She also gave me some great information about shading with respect to veneers and crowns, going to the labs and strongly encouraged me to make sure I was extremely satisfied with the work. When expressing my enormous gratitude to them for their help, they both assured me they were happy to help and even said I could call with more questions. Bottom line, I know their work is excellent as my son had his braces done here. After my consultation with Nancy & Dr. Blackwell Nill this morning, I have immense respect for their honesty, love of their work and product, and willingness to help. I cannot recommend this office more highly. Great group!

    Blackburn Orthodontics - orthodontists - Updated May 2026

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