Do not see Grace. Do not see Pinky. Do not go here for scar coverups or memorials…read more --- So I want to start this by saying that I am editing this review from five stars down to one. I would not be editing this review except for the egregious harassment and condescension artists and piercers at this shop have shown. I went in with a group, my mother and my brother, for memorials tattoos for my late grandmother last week while the three of us were in the area for the funeral. We all got birds in different styles. My mother and I had tattoos done by Oddy (and I have to say, he was absolutely wonderful and I would still highly recommend him) however due to time restraints, Oddy was not able to do my little brothers tattoo (a line work cardinal) and we were instructed to go back later that night for Grace to do my brothers. The stencil Oddy drew up for my brother was detailed, beautiful, and perfect for a memorial to my grandmother. But the tattoo Grace gave my brother was shoddy and rushed, with missing shading, shaky lines, continuity/lighting that didnt make sense, and did not match the stencil. Grace tried to claim it was due to scarring on his arm but me and my brother both have multiple tattoos over similar scarring and have never had an issue like that. Grace simply didn't have the skill to complete the tattoo. My brother reached out to Grace for a partial refund and was ignored for days until he posted on IG about the issue (he was responded to immediately after that and told to call the shop directly). One of the piercers, Pinky, then started harassing my brother on IG about his scarring and claiming she's not surprised he's being difficult because of his "history" alluding to his scarring. We never met this woman, never even saw her. She was not in the shop when we went in. My brother called the shop and had a short conversation with the owner, in which he was asked to change his review. He refused. She hung up on him. I told him to email them. He did. Only then did he get the partial refund and tip back as requested. The situation seemed over. Until Pinky, the piercer that we never met, started messaging my brother again today saying that "no one should walk into a tattoo shop like that" referring to his scars. The fact that Grace messed up a memorial tattoo, ignored my brother, the owners hung up on him and tried to get him to change his review for a refund, and the piercer is actively harassing my brother for his previous mental health issues has all drastically changed my opinion of this shop. I would never recommend this place again and I STRONGLY advise you to stay as far away as you can. EDIT: I just called Skin Science about the harassment that Pinky is sending my brother. I was informed that Pinky no longer works there and hasnt for a while due to constant mistreatment of their customers. Pinky now owns the piercing studio Piercings by Pinky on Troup Highway in Tyler However this shows the fact that Grace or another artist is friends with Pinky and offering customers' social medias to Pinky when customers complain. Pinky is still harassing customers on behalf of Grace, even after being fired by Skin Science. I think that still speaks volumes to the professionalism of Grace at Skin Science.

Please go see little inklingg aka Ashlynn here got one of their apprentice flashes and it turned…read moreout AMAZING line work was great shading was great absolute vibe overall amazing shop have been coming here for about a year to get piercings and tattoos bomb of a shop everyone is so nice a courteous

Lil Paul did an excellent job. He told us excellent what was going to happen. He did really…read moreexcellent work in our opinion. We will be going back. The vibe is quiet and very, I mean extremely clean. HIGHLY RECOMMEND this shop

Really clean business- very professional and good place to have ears pierced!!…read more Knowledgeable and professional staff. Definitely recommend this business!

Eli was awesome. She made sure she knew what I wanted and set expectations. Her attention to detail…read morewas amazing. She is professional, friendly, and easy to talk to. Definitely recommend her. Highly recommend making an appointment. The shop itself had a good vibe.

Sarah is an excellent stylist. She did a wonderful job on my hair, goatee, and mustache. The…read moreplace has an amazing decor and a chill vibe. Definitely check it out!

Great stylist, this guy can do anything for anyone. He has cut and my hair for almost the last 20…read moreyears and I've sent numerous friends to him that have become regular clients. He can do anything for anyone on any occasion. Can't say enough good things about this guy, very professional and overall great human being.

Jessica is a total lifesaver!!!!! Another salon completely butchered my hair in what was simply…read moresupposed to be a balayage refresh. Anyway, I came to Jessica a few days later and said please help me unfortunately we couldn't lighten it because the other salon over processed it so much and my protein needs to build up. But we were able to make my hair presentable again, and that's what counts! So grateful!!!

Thank you Margaret for taking such great care of my hair. You made sure to listen closely to my…read moreideas and I'm so happy with how it turned out. You are amazing, talented and you listen so well! You're the best!

I had taken my adult disabled son here for a consult for hair removal in his face. I was given a…read morefollow up appointment for spot test to see how he handled it. I got a call the morning of his appointment day stating they had consulted with their doctor and don't think they can treat him due to his disability and lack of pain tolerance! I told them I was disappointed and that they should not assume someone with an intellectual disability has a low pain tolerance. I told them his brother has the same disability and a VERY HIGH pain tolerance. He didn't even complain about a huge abscess above his molar! Caught it with a panoram X-ray. My son does very well with pre meds for dental work yet this place would not even go through with the spot trial like we agreed to. Not impressed.

These ladies are so professional and I'm super happy with my results from my Botox and my lip fillerread more

I had a great experience at this barbershop. The shop is very professional and clean, which…read moreimmediately stood out to me. Tim is extremely professional and knows exactly what he is doing you can tell he takes pride in his work. The TV is always on which adds to the relaxed and welcoming atmosphere. Overall the barbershop has a really good vibe and I felt comfortable the entire time. I will definitely be coming back!

Very poor service Tim refused to cut my hair. I would never return to this place ! #betterootions…read more#customerservice

Terri is professional and took her time to touch up my eyeliner and eyebrows. They look great. I…read morehighly recommend her.

Very professional. Terri did an amazing job on my eyeliner. I made an appointment to have my brows…read moredone next.