Eli was awesome. She made sure she knew what I wanted and set expectations. Her attention to detail was amazing. She is professional, friendly, and easy to talk to. Definitely recommend her. Highly recommend making an appointment. The shop itself had a good vibe. read more

Enthusiastic 5 stars for Angi. She asks a lot of questions in order to better understand stand her clientele. I am a new customer but impressed by punctuality. This is my new place! read more

It was easy to schedule a men's haircut online. I was warmly greeted the moment I walked inside and taken to a seating area to wait. I was offered a beverage as well. The space was open, clean, and trendy. I had to wait slightly past my appointment time, but I didn't mind. My haircut came out great and I am happy with the results. I will definitely be back! read more

Pass by around 5:40pm It says closing time is 7pm but there's no one at the front desk I signed it and took a seat because that's what it says to do on the sign in tablet I didn't get greeted didn't get even acknowledged until I asked the person cutting hair if anyone was here for service or if I should just leave for the day ? The lady was very nice but I expect a better service if I'm paying top dollar for a haircut read more

Highly recommend! Great atmosphere. Katie gave me the best haircut I've ever had. I'll be back!

First time guest and it was amazing. Will definitely be coming back and booking with Katie.

This place is fantastic. The staff could not be more friendly. Tylee was a pleasure to work with. Her skill set was amazing. With the COVID-19 procedures they have in effect, I felt very safe. They offer a multitude of services. The prices are extremely reasonable. Best hair salon I've been to in decades! read more

We've been going here for several months and my husband and son always get great haircuts from Cierra. She also does great beard work for my husband. She's very kind and patient with our 7 year old. read more

Just by chance I was able to make a same day appointment with Laura and it was a great experience. She knew exactly what to do with my shaggy hair and her neck massage was worth the cost of the haircut! I was early to my appointment and found the adjacent shop (Harley's) another great find! Needless to say a $45 haircut turned into a $1300 day. All of it was well worth the money! read more

I highly recommend headquarters. Best place in town for a men's haircut. Ask for Laura! read more

Headquarters - Headquarters is great! Highly recommend Laura to anyone needing an awesome haircut - Men's Hair Salons Near Me - Tyler, Texas

I've been a customer here for years. It has a comfortable lounge vibe w cocktails and great employees. Angela is an amazing professional. Always helping you to look and feel your best. Highly recommend! read more

My experience here with Pebbles was not a good one. To start off with, she was five minutes late for our appointment. The haircut itself, which I paid an exorbitant amount for, was not at all what I asked. The area that I specifically asked her not to trim too far back was the area that she cut the shortest. It took eight months of growth to get that part of my hair long enough to pull back into my ponytail, and within half an hour Pebbles had managed to erase all of that growth. I shouldn't be surprised she failed to listen to what I wanted, as most of the appointment she was turned around chatting with her coworkers across the room behind her. There were even times when she cut me off to turn around and begin a new topic with her coworkers. I will not be returning to Headquarters, I received the worst haircut of my life for the highest cost of any haircut in my entire life. read more

My husband has gone here the last few times to get his hair cut. He always has a great experience with Pebbles who always does a great job. His last few appointments there was a mix up with his work schedule and customers so he called in to cancel. He got a call back saying that he had to pay a cancellation fee (which was never discussed previously) this was just sprang on him. Since when did this business implement a cancellation fee? I didn't find anywhere in their website where this is even stated. If you all have cancellation fees, they need to be thoroughly discussed while said customer is making an appointment. Not out of the blue, just because you feel like adding fees. Usually cancellation fees are given when someone "no show's" but my husband had the curtesy to call in and let them know ahead of time. Anyway, it was agreed upon with whomever he spoke with that the fee would be waived. He made another appointment. Come appointment day, the receptionist (?) called him to confirm his appointment and told him he had to pay a previous cancellation fee. My husband let her know that the lady he spoke with previously had waived the fee. She put him on hold and when she came back she said she didn't see those notes. So he said she could cancel his appointment and wouldn't be back ever again. This is not smart business practice. My husband would go in and pay $70+, AND tip -biweekly/ monthly. And they lost a customer...over a petty $20 unnecessary, greedy fee. That $20 was more important than his business apparently. read more

After five years & as many salons I finally found Headquarters. And this is the place I wish I'd gone to first. Headquarters is the real deal as opposed to all those other salons that rush you in & out leaving you with the same feeling you get at an airport while also hacking up your hair. My hat's off to a wonderful stylist named Brittany that asks questions, listens to my responses & takes her time doing a great job. She & this fine establishment have earned a repeat customer. Da Big sez check 'em out! read more

Pebbles has been taking great care of my husband for several years! Great communication with appointments, professional team! Highly recommend! read more

Great service, expert advice, and will leave your beard looking sharp! They got my beard cleaned up and my stylist offered me advice that I'd never heard of before on how to make it softer and easier. Location is super convenient and I was able to get an appointment within an hour. read more

It's like walking into a family! And everyone is treated that way! The bonus is a great haircut! And maybe a beer or a glass of wine just to chill! Afterwards, browse thru Harleys or Bridgets and shop read more

I've been going to the Headquarters now for about a year. Alba is absolutely the best ever.......No one else touches my hair!!

Best haircut in town. Consistent results and professional operation. Everyone is very nice and you can book online and confirm appointments via text. Very nice. read more

I had a massage with Sam she is by far one of the best massage therapist I have been to! I was super sore from working in yard and I felt so much better afterwards! I love the fact that she will listen and work on areas you tell her you have problems with, she also does some stretching which is really great! I highly recommend her!! read more

The whole experience was fabulous. My husband and son have been coming here since we moved to a Tyler just a couple of months ago in August. Yesterday, I took my daughter and Mandy was awesome with her! I booked a haircut and color for myself with Laura in 2 weeks. I can't wait! We have found our new salon! read more

My first visit! Patricia was friendly, gave me a great haircut and I do plan to make another apt soon. Your employee at the front desk was extremely friendly and attentive. read more

Super friendly, great atmosphere, and the extra detail to make sure I get a great cut are just a few of the reasons why I love this place. Not to mention the complimentary beer and chair massage! read more

Highly recommended place for Men's cut with scissors. I just got the best haircut after growing my hair out a bit. Cierra listened to each detail and looked at a photo I found online and then sculpted an nice appropriate hair style for me! Best haircut! *****Five stars for both the salon and stylist! read more

This establishment has been great during the Covid experience. The technician that I use is Alba she does a great job and always has a smile. Her haircuts are always spot on. I would recommend Headquarters to all that need the services they provide! read more

I am quite surprised that no one has rated Headquarters. It is by far the absolute BEST place for any guy to get a haircut. Sure, it may cost a little more than others, but does that really matter when you are given the ability to enjoy an ice cold beer, or a glass of wine, or a whiskey on the rocks? No. I didn't think so. And the fact that Angie, the feisty red head who cuts my hair, is an absolute AMAZING woman with amazing talents! She takes the time to actually learn your head and hair, so as to be able to give the best possible recommendations in styling and cut. She is legendary in her craft!! So seriously, why go to Great Clips or Sport Clips and have some second rate, amateur hair stylist give you a hair cut, when you can enjoy the Life of Reilly, beverage in hand, with wit, charm, and entertaining conversation? It's a no brainer if you ask me. Call and make an appointment with Angie today, I promise you won't regret it!! read more

Alba is fantastic. Been going to her for over two years and she always does a great job.

Everyone was helpful and lovely. Very friendly staff and Tylee was the perfect stylist. She listened attentively and delivered. Their online scheduling is icing on the cake!! read more

The true class and character of an individual or company are not always seen by their successes but rather by how they resolve problems to the satisfaction of their customers. Success is not guaranteed but dealing with it in a professional and kind manner is priceless. Headquarters Salon & Spa can be trusted to take care of their customers and I recommend them. read more

Just walked in and didn't have to wait. The lady who did my hair was very thorough. I believe her name was Brittney. She paid attention to every little detail. I appreciate the time she took on my haircut. Very satisfied customer. I will definitely keep coming back. read more

Being new to Texas I was looking for a replacement barber, They provide a complimentary drink, shampoo, and great product for a very reasonable price. Pretty much found my replacement and will continue to drive an hr to keep coming back. #worthit. Ask for Tylee, def recommend. read more

Got a really good haircut, was in and out in a good amount of time, and I went ahead and scheduled my second visit to the. - Good work by good people and their good reviews are deserved. read more

The ladies at Headquarters are the best!! Very friendly, very timely and a good value.

They're really good and precise with their cuts. I've had Angie and she's definitely a character. And Brittany they're really great for a reasonable price. Definitely coming back read more

Got my hair cut by Angie, who took the time to listen to what I wanted and was able to execute the look I had in mind. Very personable stylist! read more

At checkout I was charged $40 for a haircut that clearly stated $30 when I booked online. The front desk was rude about fixing the mistake and instead informed me "they will all be $40 soon anyway". Not how I expect to be treated at a Men's Salon. Do better. read more

Here for the best hair cut with Caycie. She is by far the best stylist I have ever had. I drive two hours for a hair cut! You can't go wrong