What started as a wonderful experience dealing with Burrier has become a source of constant…read morefrustration. They installed a tankless system for us (January 2025), an HVAC heater (September 2025), and a humidifier into the HVAC (October 2025). They quoted me $300 for a valve replacement in writing before changing their mind if they would do the work, referring me to their parent company (Steingass) whose rep Jason came out. I asked Jason for two quotes, one for the one valve and one with an increased the scope, Jason verbally told me he'd quote that but the increased scope would only take a day of work. He then only quoted the increased scope at $3500 for two days of work. I emailed a reply to the quote but it bounced because their quote system doesn't send from an actual email address. Burrier installed the HVAC heating unit back in September but with piping that wasn't properly glued. This caused exhaust leaks into our basement during the winter when it turned on. They sold us a humidifier that doesn't work as promised. Despite multiple trips they initially couldn't find any issue. It was two months later that their installers found mineral buildup that shocked them and said to me that it looked like over a year since the filter was changed. So, we needed the added expense to add a separate water filter line. This was done at an upgraded post install cost. Unfortunately, even with this we still don't get good humidity (19% when set at 50%). Additionally, they scheduled a flush of our tankless system but their first tech who came on site only inspected the humidifier didn't do it. Then, techs came back several times for the humidifier none came with the equipment to flush it. I was told in writing by Tom that Lee would schedule but he didn't. I'm exhausted trying to stay on top of the issues. They don't follow up with me, I have to follow up with them. I have called and left voicemails that haven't been returned by the scheduling department. I have emailed sales. I wish they could have continued to be awesome like they were when we started working with them and hopefully they improve but for now I'm lowering from 5 stars to 2 stars to reflect the new reality of working with them.

If I could rate higher than 5 stars, I would. Tom Shannon and his team (Jeff and Mike) did an…read moreexcellent job installing a new Trane central air unit. I'm recovering from surgery and Tom was great about working with family members in my absence. He was kind enough to reschedule the install to a week earlier when he had another customer reschedule. Tom and his team arrived on time, covered my flooring for protection, worked fast and cleaned up afterwards. They were respectful of the property and very friendly, too. Thank you Tom, Jeff and Mike! I highly recommend Burrier Service Company!

They came out within 2 hours of me calling for service for my air conditioner. Found problem right…read moreaway. Ordered part and promptly fixed it. They are very nice and professional. Will use them in the future.

Great work. Air conditioner down Rodney had us up and running very quickly. Very reasonably priced.read more

Showed up on time, and got job done quickly, expertly and at a fair price. Would absolutely use…read morethem again!

Dan and his son did a fantastic job replacing the HVAC system at our home. He could have up-sold…read moreus on a bunch of stuff we didn't need, but he treated us like we were family and got us back up and running. That brought a huge amount of value to us, unfortunately, you don't see that too often these days. I was very impressed with his service as I have not seen great HVAC service in the past from various other local companies. I would feel very confident referring him to my family and friends. I look forward to using his services for a long time to come.

I woke up to a cold house and my furnace trying to kick on but not quite getting there. Jacob…read morearrived and had me up and running in no time after an analysis, clean-out, and replacement of the capacitor. He gave me a frank analysis based on the age of the furnace and a timeline for replacement. Jacob was fast, knowledgeable, skillful and friendly (he was even great with my dogs!). I will be a MasterTech customer for life, and highly recommend them for your HVAC needs!

MASTERTECH has completed (2) HVAC jobs more me. Both were replacing air conditioning systems in my…read morehome. Phase 1 was the main floor and basement (zone 1) and phase 2 was the second floor (zone 2). This company is not only highly competent but they are different than most other contractors because they are reliable, responsive and treat your property the way you would expect them to. They do what they say! I believe they are a good value and I price checked their quotes to find they are exactly where the market dictates. So if you want a company that respects you and your property, is reliable and delivers a good value, give MASTERTECH a try, you won't be sorry!

Highly recommend Scrubber Duct. Brett really knows and understands how duct work should be in your…read morehome having a very good experience in HVAC systems. We could not have been more pleased with his work. He quoted us a price and there were no surprises. You cannot go wrong using his services. We will definitely use him again, and recommend him to others.

I had them clean our ducts yesterday. They were timely, professional and thorough. I would…read moredefinitely use them again and recommend to others.

My Furnace was "Red-Tagged" by the gas company while we were still in the Winter due to excessive…read moreCO leaking. I was told by four companies that I needed to replace the entire furnace, which would have run upwards of $4,000. Dave Perry of All Points came out, determined the Heat Exchanger needed a good cleaning and did just that. My Furnace was back up and running with no CO leaking. Red Tag removed! It cost me under $300. Would definitely recommend!!

Dave installed our furnace and A/C a few years back and has been servicing our systems for us…read moresince. All Points East does high quality work at affordable prices. They are courteous and always on time. I would highly recommend them for all your HVAC needs.

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

Matt was wonderful. He called back right after I called his number. He came out right away and gave…read morea free estimate for my washer repair. was able to get the part after his first visit and got it put in almost immediately. I was also impressed by his communication and urgency to get the job done. Matt's repair was also reasonably priced. I will be using Matt again.

From the owner: Contact us for preventative HVAC services.Call to schedule your estimate. Tell us how you found us…read moreor preferred availability.