Shady shop with terrible service. Had a film placed on windshield and it scratched up immediately making visibility driving hard . I reached out and told them I drive with an infant and this is dangerous they never would get back to me I always had to call multiple people to get this corrected then the owner Jose told me to go in on a day they were closed to get the film removed and he would refund me . I waited an hour and a half at the shop while it was closed no one came no one answered the phones. I had to come back AGAIN the next day the film was then removed and told that my refund would be given but if course IT HAS NOT BEEN REFUNDED . I've made attempts to correct this and have been patient but they do not respond. Edit : the owner commented saying user error lol the entire purpose of the film was to protect against rocks chips and scratches ... so why would the film be scratched if I used the wipers DURING THE RAIN ????? I also have already told you this but you are embarrassingly not taking responsibility for the low quality work I might add I also told you ... THIS IS A BRAND NEW 2025 car fresh out the factory it didn't even sit on the car lot ... so how would a car that was just made ruin my windshield during the rain ???? Please do not go here just read other reviews stating the same things about the same owner . I have pictures of my husbands tint also bubbling and them saying it's fine. read more

Black Diamond Auto Detailing - Auto Detailing Near Me - Perris, California

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Update to my initial review; I have been repeatedly reaching out to the owner asking him to fix an issue that was caused by his employees. They did a lot of work on my sprinter. They polished the entire van which was brand new and did there ceramic coating on the outside and inside of the vehicle. Within a few months I noticed that the top of the van not the body or the front the top of the van was covered in swirls. It's been at least 3 months possibly more that I've reached out on Facebook texted the owner and keep getting promises that someone will reach out to me to schedule a time. Basically this morning I again reached out saying if we can they this fixed I will update my review and take to small claims I spend thousands with this company paid cash and they can't handle fixing there own mistake. Great I definitely won't be using them again not refer any business and I will update my review on google as well. I even offered to pay to have them wash my van and fix the issues but have been rejected. The owner wants me to take him to small claims so I guess I'll file the paperwork this week. read more

Black Diamond Auto Detailing - Look at the top you can see swirls the rest looks fine - Auto Detailing Near Me - Perris, California

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I brought in my 2017 Toyota RAV4 for headlight restoration and exterior detailing, and Black Diamond Details did a great job! I stopped by around noon without an appointment, and they were able to take me in the same day, which I really appreciated. The team worked on my car for about three hours, and the results were impressive--my headlights look crystal clear, and the exterior has a clean, refreshed shine. The price was reasonable for the quality of work, though I do feel it could be just a bit more competitive. That said, they clearly take pride in what they do, and the end result shows. If you're in the Perris area and need detailing or headlight restoration, I'd definitely recommend giving them a try. read more

Black Diamond Auto Detailing - Auto Detailing Near Me - Perris, California

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From obtaining a quote to the end, the service was great! They were fast to respond with an estimate and what the service would include (their exterior detail). Misael detailed both cars, Rivian and Telsa Model Y and both cars turned out great. He had such great attention to detail and very polite at the end for payment and ensuring that the cars turned out great. Even with the exterior detail they do include a vacuum and a quick pass on the inside which is nice, and when it was time for payment it was very smooth as well. We're both happy on how our cars came out, and 100% recommend them to Black Diamond and Misael for those looking for a mobile detail :) read more

Black Diamond Auto Detailing - Both cars that were detailed, wish I had a before photo because both cars were long overdue! - Auto Detailing Near Me - Perris, California

My daughter had set up a detail appointment, they tell her after they accepted to job that it isn't what they expected and bailed. All this AFTER meeting with my daughter to get the keys, if it want what they expected why did they wait to inform her of that? Leaving the keys in the car at an apartment complex where anyone could've took it. If there was a licensing board for this business I'd file a complaint against this business for unethical business practices. Black Diamond is a joke for a business name it should read something else cuz that's not what they provided. I just talked to my daughter and they still wouldn't give her a reason as to why? If I could give negative stars I would! Oh and do t worry if you get help to take this review down I'll be back to check. read more

This place was great! Gave me the best quote for chrome delete!!! I was falling behind on my end with scheduling and they accommodated me even though I lagged on booking! I was impressed with their customer service! They got the chrome delete done within a day!!! They communicated with me throughout the entire process! Very high quality work and I recommend anyone who's looking to get their truck or car done! read more

Black Diamond Auto Detailing - After!! Chrome delete came out great! - Auto Detailing Near Me - Perris, California

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Don't have many nice things to say about this place, so I will just share my experience. My husband talked to the owner of this place to have our car ceramic coated when we first purchased the vehicle. They did the edge protection and the front window tint. The tint was not bad and the edge detail was subpar. Within six months we noticed that the top bubble portion of the van had swirls and our detailer said it was from their machine. We chose Black Diamond for their good reviews and because their shop had enough space for our van, and now we are disappointed that the owner will not stand behind their craftsmanship or warranty. We payed cash for the work done, at first it felt like a good deal but now that the damage is done e they don't want to assume responsibility. After speaking to the owner about this issue multiple times and never having enough time to take us in, he basically said to shove it. Do not recommend this place if you want someone to follow through. read more

The service was extraordinary. We brought a car in that somebody had smoked heavily in it and the car was completely embraced with smoke with cloth seats. I was really skeptical that they were able to get the smell out but they 150% got the smell out and they did an amazing detail. The car looks brand new. Highly highly recommend them. They were on time the car was ready when they said it would be and it was super easy. read more

Had my car tinted and ceramic coated. Back tint had to be redone. They took care of it. The only problem was the side windows. Mention they can not do it perfect . So i have small gaps . The coating was ok as well. I can see now some areas were it was missed and not polished . read more

Was quoted one price over text, then showed up to the apt, there was no one there once someone arrived 15min after they were supposed to open. He went over pricing and did not stick the the quote for the tinting I was given a price for. It felt very bait and switch. read more

Best window tint service I have ever gotten. Worth the money. I came in after being screwed by a different company and these guys got my car looking better. read more

Miguel did an exceptional job removing the tint and installing new ones on my 2013 Toyota Corolla. He explained how long the job is gonna take and what maintenance should be done on my part taking care of the tint. The price of the tint is reasonable as well compared to others. read more

My 2023 Mach E , has some scratches and scuffs on the front bumper, this a new vehicle and was very skeptical of which company to use. Very happy I found Black Diamond as they were very helpful and friendly . Price was great for this repair , and the results came out great! My car is back to looking Amazing ! Thanks black Diamond read more

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Unfortunately this company is horrible with scheduling and appointments. I had them on 2 separate appointments and they failed to communicate with me and never showed. I rescheduled with them and they never showed up. Not reliable. Gave them the benefit of the doubt but still failed. read more

Black Diamond auto detail did an awesome job on my 2015 Honda Civic! Misael's attention to detail left it looking like new . Would definitely recommend and will use them again. read more

Black Diamond Auto Detailing - Auto Detailing Near Me - Perris, California

I have used Black Diamond Auto Detailing in the past for washes, they always take care of my vehicle. I recently was in the market for ceramic coating and reached out to them for pricing on my 2022 Accord. It was super easy, I set up the appointment with them and they gave me a time and date. I dropped of my vehicle in the morning and it was ready later that day. I couldn't be happier with the 5 year coating and the results are great. read more

Black Diamond Auto Detailing - 5 Year Ceramic Coating - Auto Detailing Near Me - Perris, California

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I message them to get my two Tesla ceramic coating and ceramic tint windows. It's s my first time to search this kind of service and reach out few stores. Their response are always fast. And the price is good. So I chose them and requested the mobile service, Their crews did always arrived on time. The quality of the ceramic coating works are amazing, my both cars are always shiny and very easy to clean up now. Very recommended. read more

Great company with reliably consistent good work. Highly recommended. Ive used them many times and referred them to family. Always impressed

Had a great time at black diamond. They are very communicative and answered all questions I had about ceramic coatings. I'm definitely going back to maintain this coating. After shopping around I feel I got great value but it was their communication that sold me! read more

Got my windows tinted at black diamond in perris. I got the ceramic tint on all the windows on my 2025 Lexus NX. Dropped off my car at 930am & was ready by 530pm. I had shopped around for prices and they gave me the best price. So far so good. read more

Great pricing and extremely good work! Friendly, not pushy, and excellent response times. read more

I couldn't be any happier with black Diamond, they took care of my M3 like as if it was their own. The ceramic coating is phenomenal, haven't had to do a contact wash in a couple months and the ceramic window tint honestly keeps the interior of my car a lot cooler on these hot summer days. I honestly couldn't be happier, just know when you drop off your car it's in good hands and you'll get quality every time. read more

I called to get ceramic coating / ceramic window tint and the Black Diamond team got me in and out the same day. Great pricing, I would highly recommend and will be using their services for my other vehicles. read more

I was looking to have my truck buffed, polished and ceramic coated. After reviewing a couple of different companies. I decided to go to with black Diamond and I'm glad I choose them. I dropped of my truck in there clean and well organized shop in perris. They did an amazing job with all the work that i needed to get done in my truck I will definitely be recommending them to all my family and friends and will definitely be using there services from now on. Thank you very much black Diamond auto detailing for being very professional communicative in every doubt and question I had in regards to the work being done. read more

Had my Jeep Wagoneer detailed today and couldn't be more pleased. It looks better (inside and out) than when I brought it home from the dealer. I would highly recommend Black Diamond to anyone looking for first class auto detailing. read more

The owner, Jose, communicated on a timely manner. His staff did an amazing job on my two cars.

The quality of serviced rendered by Black Diamond was spectacular- the team showed up on time and were very through with the details of the service which they would provide. My van was left spotless! I was extremely satisfied with the final outcome and would highly recommend them! read more

I brought my Acura into Black Diamond for a buff and ceramic coating. While I was there, they also did tint so I had them also install ceramic tint on my front two windows to match the stock rear windows. The staff did an amazing job on my car and it looks good as new. The communication while setting up appointment was great and the service I was provided throughout the process was amazing. I will definitely be recommending Black Diamond to all my friends and family! read more