From 5 stars to 2 stars and back up to 5 stars. Please read the whole review. I think knowing…read morewhat's transpired gives you a very good idea of what kind of business this is. -------------------------------------------- It saddens me to have to write this but truth is the truth so here it is: I've taken both my cat and my dog to Sisters Vet & initially was impressed, so much so that when we returned to the Sisters area for the summer, I made appointments for my furbabies to have their checkups (versus doing so at our winter home). Their appointments aren't until July. In the meantime, I'm looking to adopt another dog (give my doggo a playmate). It seems most of the dogs needing homes aren't fixed & that's a must for me (especially since I'm looking at a female dog; I don't need puppies!!). The person I'm taking the dog from is willing to help cover the cost of the spaying so I went to the clinic to ask for an estimate. Upon my request, Chris told me that they don't do quotes until they inspect the dog. I let her know that I didn't need an exact quote, just a range would be ok; I just needed to know how much to tell the foster so they could help offset the cost. Chris again REFUSED to even give me a range of prices. There's a HUGE difference between $200 & $600; I just wanted some kind of an idea. Again, refusal. I told her it wasn't like this is a contract and I'm going to hold them to the exact price. REFUSAL!! They will only give a quote AFTER you make an appointment and let them do a general exam. It's their "policy" & they're not willing to budge on it AT ALL! THIS REEKS OF A SCAM TO GET MORE MONEY OUT OF YOU!!! I asked if it was possible to speak with someone else who might be willing to help me. I explained that the dog I'm looking at is about 2 hours away & there wasn't a feasible way to get the dog to them for an exam prior to the spay appointment. That would include a 4 hour round trip. The person who is rehoming their dog has reasons for doing so. Once she's out of their house, they can't take her back. What was I supposed to do if they quoted me a price that wasn't in my budget? I'd now be stuck with a female dog that's not spayed & that's not a responsibility I can take on. I'm trying to do the right thing, give an animal a home that needs one & be a responsible pet owner. I let Chris know that if I couldn't get an estimate, I'd be taking my business elsewhere, to someone who can provide customer service. Her response? "Ok" I asked to have someone please call me in hopes of finding a solution. They've NEVER returned my call. NEVER!!! CLEARLY they don't give a hoot about us as customers & I'm not ok with that. When I'm bringing my animals to a vet, I'm giving them the power to care for one of my family members. If you can't treat me with respect and kindness & offer something like a quote, I don't trust you & will not allow you to care for my furbabies. Especially if I feel like you're just trying to get more money out of me = SCAM!!! The only reason I have 2 stars is because I genuinely liked Dr. Amsberry (I hope I'm spelling that correctly). He was kind, helpful, & seems to care about not only the patients but the humans as well. It's heartbreaking that that level of care doesn't extend through the whole facility. I am completely disappointed. Do not bring your animals here unless you have deep pockets and are willing to just give money away arbitrarily. **UPDATE** We are back up to 5 stars!! This interaction has prompted Sisters Vet to amend their policies. After having conversations with me and carefully considering everything that happened, they now give out quotes to established clients. For a variety of reasons I needed an estimate before I committed to adopting any new dog. I never expected one immediately; I was willing to wait. I understand that there are many variables that can alter an estimate; my plan was never to hold them to an exact price. Unfortunately, the adoption didn't go through (they were unwilling to pay half the fee after all). But I still take my cat and dog to see Dr. Amsbury. We are always greeted with smiles and people eager to see Durp (the vet is one of his favorite places lol). And when it's Dori's turn to go in, they all talk about how vocal she is and that they know she's there. Outside of the aforementioned bad interaction, they've always treated me with kindness. Being able to do that while knowing someone is unhappy with your service, that shows the true quality of their characters. They are good people. We both were just having bad days at the same time. I'm even more of a fan of Sisters Veterinary Clinic than I was before. 10/10 would MOST DEFINITELY recommend them.

The staff here are incredibly kind, friendly, and knowledgeable. Dr. Barton and Dr. Berg are…read moresuperbly intelligent, compassionate, knowledgeable vets who clearly care deeply for animals and work hard to do right by them, even when they have to make tough calls for the animal's best interest. Huge kudos to Sisters Veterinary Clinic for being the absolute best!

Caring and compassionate staff! A difficult experience made bearable by people who not only cared…read morefor our cat but for us as well,

It has taken me years to write this review because what happened to my beloved dog Charlie under…read moreDr. Stephen Stockdale's care was one of the most devastating experiences of my life. Charlie's mass had previously been evaluated through Seattle Veterinary Specialists when it was small, and I was told it was benign. After it grew, repeat testing identified it as a malignant sarcoma. Dr. Stockdale subsequently recommended a biopsy to determine the tumor grade and whether Charlie should undergo aggressive surgery. His own report documents that the tumor was already extensively invasive. I trusted his medical judgment and authorized the biopsy. I NEVER would have done so had I known what I learned immediately afterward. I took Charlie to a senior surgeon specializing in soft-tissue sarcomas who examined him and told me that, based on the sheer size of the tumor, surgical removal was medically impossible and Charlie would bleed out. He also told me that reconstruction of the abdominal wall on the scale being contemplated was not medically feasible. Had I received that experienced surgical opinion first, there would have been absolutely no reason for me to put my already suffering 16-year-old dog through an invasive biopsy. Dr. Stockdale's written report also describes potential surgery involving a hemipelvectomy and right hind-limb amputation. I do not recall him ever disclosing possible limb amputation to me before I consented to the biopsy. Charlie suffered significant additional pain, and then I received an enormous bill--after this same veterinary system had previously evaluated his mass when it was small and I had been told it was benign. The biopsy was performed on June 7. Charlie died just 54 days later, on July 31. I consulted an attorney at the time regarding veterinary malpractice and was encouraged to file a complaint and report what happened. My overwhelming grief after Charlie's death prevented me from pursuing it then. I now intend to file a formal complaint with the Washington Veterinary Board so that what happened to Charlie can finally be reviewed. This experience permanently changed my view of financially incentivized veterinary and medical care. When the institution recommending procedures also profits from performing them, patients and families are extraordinarily dependent upon the honesty, integrity, experience, and sound judgment of the professionals advising them. I would never entrust another animal to Stephen Stockdale's care. I strongly encourage anyone facing a serious diagnosis to obtain an independent opinion before agreeing to invasive procedures--even when, as I did, you reasonably believe that a licensed, board-certified surgeon should be someone you can trust to provide competent surgical guidance based solely on the best interests of the animal rather than the financial interests of the institution providing the care. I will always regret trusting the surgical guidance Stephen Stockdale gave me--guidance that a senior soft-tissue sarcoma surgeon subsequently told me was medically wrong. Had I been given an accurate assessment of Charlie's surgical options from the beginning, I NEVER would have subjected him to that invasive biopsy.

We took our girl to her because of a suspected urinary tract infection. Dr. Anez was so helpful,…read morethorough and knowledgeable and took time to review the health history of our dog. Her follow up was excellent as well. Nicky is doing much better after antibiotics treatment. Thank you!

We started taking our now 6 yo rescue to Brookswood about four years ago. The clinic is clean and…read moreall the techs and vets seem to genuinely love what they do and your animal. Unfortunately, we got to know a lot of folks when our dog had to undergo treatment for heartworm and even with all of those hard visits she still loves going. It's now been two years and she is heartworm free - and everytime we go she gets treated like a celebrity by the techs who helped heal her then. The have a nice dog play area in the back where you can wait or just let your pup get the nerves out, they are also very generous on snacks during a visit.

Doctor Lisa was very comforting to both our little Howie and to us. She took all the time we needed…read moreto say our goodbyes and she peacefully went to sleep and is no longer in pain to be in doggie heaven for eternity..

Dr Lisa was so compassionate while we let go of our dog. She came to our house and was gentle and…read morecalm and eased us all through something no one wants to go through. She brought treats and loved on our girl in her final moments. She gave us time to grieve and say good by. When our pup was moved to her car it was set up very tasteful for her final transport.

Kindest people. Our dog loved every minute of daycare. They were so accommodating, very friendly, a…read moregreat spot. Can't wait to come back, our dog felt right at home. So much space and different opportunities for different types of dogs to be together. They know what they're doing!

Bend pet resort and grooming is a great place ! Staff in the daycare and boarding are amazing with…read moreall the pups, and our mini schnauzer LOVES his time there. They also have a fantastic , gentle groomer Brandon who is the best. Road works near the property can be a bit confusing -but once you know it's ok

Just wanted to give my thanks and appreciation to Steve and his staff for their professionalism and…read morecompassion throughout the process of loosing our beloved pet. Thank you so much! Forrest

Seek elsewhere. I was shocked at my experience.. opening a door of a refrigerator where they keep I…read moredon't even know how many animals that needed to be cremated. Last thing I needed to see was that. After losing my beautiful family member this place needs to be closed down.

I had no idea what I was missing until Heather started caring for our cats and chickens. It's a…read moregame changer to have a petsitter be so thoughtful, reliable and knowledgeable!

Heather has been taking care of our cats (and our chickens) for many years and I trust her 110%…read more The cats love her (even the shy one) and I can go on vacation without worry. I really enjoy that she sends us photos of the kitties!