I had very good customer service Lola was awesome The food was great. The service was great. Everyone was great but my best experience was with my righteous Lola. She was very very awesome pleasant pleasurable nice make sure we had everything and her customer service skills. May I say is outstanding yay Lola. read more

Review is for July 2026. My husband and I decided to dine in. Our server Ava was nice and provided good service. The food was good except the French toast was undercooked. read more

Black Bear Diner Oakley - July 2026 - Diners Near Me - Oakley, California

The food and service were excellent. We entered about 46 minutes until closing. Our plates were served hot and fresh, the waitress checked in on us often. Refilled our drinks and food. I will come back again with my father. I am only docking a star for the restrooms. The men's restroom was not fully cleaned. The toilets look like they are being ignored and some of the floor needs to be mopped thoroughly. read more

Black Bear Diner Oakley - Seating area - Diners Near Me - Oakley, California

Unfortunately, this visit was not reflective of the quality we usually experience here. After being seated, we waited approximately 20 minutes without receiving any drinks, and no one checked in on us during that time. This was especially disappointing, as other guests who arrived after us were served their drinks and meals before we were acknowledged. We understand that the restaurant can get busy, and this location is typically very good with attentive service. However, due to the lack of attention during this visit, we ultimately decided to leave. We sincerely hope this was just an off day and that future visits will once again reflect the excellent service we've come to expect. read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

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Good place to take kids. The food is pretty good, although the breakfast potatoes are consistently cold. Servers are friendly and helpful. Ambiance is classic Black Bear style. Love the use of newspaper menus. read more

It's Valentine's Day, and we treated ourselves to takeout from Black Bear Diner. To order online is very easy. The process is not confusing, and you can select items from their menu. We ordered their mini Volcano. We got our online order exactly the time it was promised to us. We don't have to wait for the order to come out once we get to the counter. The pancake is fluffy and huge. They came with sausage and eggs. This meal is big and will energize you. If you don't want to dine in and opt for their online to-go orders, Black Bear has excellent service. read more

We had the best service last night for dinner! Emily our waitress was great. She made the meal! If you go, ask for her. She has a great attitude, likes to laugh and knows her job extremely well. We had a bit of fun with her and she matched us comment for comment. We really appreciated her sense of humor! read more

Ooo you got to try the Tri tip dip sandwich from here! It is so tasty and The Aus Jus is delicious too. The meat is thin and cooked perfectly and you can add cheese and grilled onions for an extra charge so worth it. You get a good portion too I usually save half for later. The onion rings are nice and fresh and crunchy. The staff is friendly and seem to know their regulars pretty well. More of an older crowd but I am not mad about it. The restaurant is clean and Homey. read more

Everything was just Awesome!!! Food was great but our server Lola was the best part of the evening!!! Very sweet and friendly!!! She made the experience even better!!! read more

Went this afternoon after the Heart of Oakley festival and the food and service was great! Our server, Lola, was so kind and cheerful, and it's like she really cared our experience/the food we got. She offered suggestions and told us about their Parmesan sourdough toast, something I never really saw on their menu but will be a breakfast staple for me in the future! Thank you to Lola, she was amazing! read more

I absolutely love Black Bear Diner. I've been at this location around three or four times, I think? Fantastic food and hearty portions for my fat ass every single time. That's enough of a sample size for me to give a good review. Chances are that you'll usually come here for breakfast, AS YOU SHOULD, but don't sleep on their non-breakfast items. The Bob's Big Bear Burger is my favorite diner burger and it's huge. It can easily give you two meals but I like to eat it in one seating, as God intended. I also recommend the meatloaf, which I normally wouldn't do at most restaurants. Hell, even the chicken tenders are solid. I also like to have the bottomless raspberry sweet tea with my meals here. That's good stuff, pal. The place can get busy from my experience during breakfast hours but it's been quiet when I came here for lunch and especially dinner. I've only ever come here on weekdays though so it might be busier during weekends. Regardless of how busy they are, the workers always moved fast and were always good about making sure I had my raspberry iced tea on hand. I've never had a negative experience here and will continue to come here in the future. read more

Black Bear Diner Oakley - Bob's Big Bear Burger* (1290 cals.) - Diners Near Me - Oakley, California

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Great breakfast ! Was really delicious. Big breakfast looking at the pictures you'll need a big appetite! read more

Black Bear Diner Oakley - Breakfast scramble with gravy.. big appetite needed - Diners Near Me - Oakley, California

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Lola's shakes are absolutely perfectly amazing we came in and ordered a strawberry cheesecake shake with whipped cream. The shake didn't make it to dinner. read more

Black Bear Diner Oakley - Strawberry cheesecake shake - Diners Near Me - Oakley, California

The food was phenomenal and it came out very quickly. The weight staff are very professional. They make sure that you get what you ask for and if you're not satisfied, they try their best to resolve it. They're friendly and kind. It's a very big restaurant well lit offering positive vibes. The serving sizes are huge. We've been going there so long my husband gets an item that's not on the menu. It's a ground a scramble with spinach and mushrooms on top of the bed of hashbrowns or potatoes can be substituted. It comes with your slice of toast, pancake, or waffle. I get the build your own and typically eat their delicious and thick slice bacon. I tried the waffle for the first time and telling her it is now one of my favorites. read more

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We came here for breakfast to celebrate a colleague's birthday on June 20. I'm giving them 4 Stars for the service: attentive & friendly staff. I had the Chorizo Breakfast Burrito w/fruit. The burrito was good, but it was a bit on the dry side. That issue would be solved with a serving of salsa. Other people had bigger breakfast entrees and they all looked good (generous portions). read more

Black Bear Diner Oakley - Chorizo Breakfast Burrito (760-1580 cals.) - Diners Near Me - Oakley, California

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My absolute favorite The sandwich was fresh, delicious, and perfectly made! Everything tasted great and the ingredients were super fresh. Definitely coming back for another. read more

Black Bear Diner Oakley - Chicken avocado club - Diners Near Me - Oakley, California

Food was good, arrived in a timely manner, but the service we got from Emily was FANTASTIC, her suggestions were great, she was attentive, and made my wife and i really enjoy our dining experience! read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

You come to a restaurant for the food, but come back if the service is on point. Tonight, we got the one of the best servers, Raymond. Not only was he personable and professional, he was fun, tentative and wanted to please. You could tell he was not there for the ole' mighty tip, he enjoyed what he was doing. I asked to speak to the manager, Gina B. to let her know of our experience and she was just as pleasant. I see why the ambiance was favorable when all the patrons walked in at once and they got extremely busy. A big shout out to the rest of the crew as they also had to deal with everyone at once. . read more

Dissapointesd to say the least! Of all the Black Bear Diners Ive been to across NoCal this has by far been the worst. Stopped in for lunch w/ my brother. We we heavily rushed throughout our time here. Rushed to be seated, rushed to order, rushed to eat, rushed to pack up unfinished food (we weren't done yet!), rushed to pay. Mind you we got in about 11am. We weren't even there a full hour start to finish. Its 12pm and we've been back since 1145am. Food was just okay nothing special, could've been a bit better. Staff was too busy socializing with each other a waitresses husband at the counter. The restroom is nownear as nice as any other BB Diner I've ever been to, its run down looking and gross, the water pressure is crazy (unintentionally soaked my shirt). I literally want to give negative 3 stars. It wa terrible. I will never go to this location again. read more

Good service everyone is helpful and our server Lola is the best!!!! Enjoy the great vibes and food was good!

Inna is such a blessing, she immediately made my family and I feel so welcomed. Her hospitality, her etiquette, attention to detail and generosity is a major reason why we come back. She makes us feel like family every time. Inna is kind and brings joy to our experience, food is awesome but this kind of service is truly what brings us back. Awesome service, chefs do a great job! 10 stars, place is always clean and the ambiance is cozy. Thanks team and thank you Inna ! read more

Every time we come here, the service is always good. I always loved the whole cabin diner decor also! We came for breakfast this morning and Evelyn helped us. She's always so sweet and friendly! The portions are always big unless you get the "Little Less" which is perfect for the smaller appetites. Our breakfast was yummy! We also got the Fall special pumpkin pancakes. Evelyn did let us know that the pancakes are their standard pancakes but it's the drizzle on top that is the pumpkin and it was very delicious! read more

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"I had such a great experience at Black Bear Diner! The food came out hot, fresh, and full of flavor classic comfort food done right. The portions were generous (you definitely won't leave hungry!), and everything tasted homemade. The staff was friendly, attentive, and made me feel really welcome. The cozy, rustic vibe of the diner just topped it off. Whether you're craving breakfast all day or a hearty dinner, this place never disappoints. Highly recommend! read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

Black Bear Diner is my go to for breakfast in any location. This restaurant brings back the oldies and lots of memories. Jennifer who was our server did a fantastic job serving us and always checking in so we never had to wave her down. The music is great and lighting and place is mellow. As for pastry the bear claw is my favorite. It's a must have with coffee! read more

Black Bear Diner Oakley - Cornbeef and eggs - Diners Near Me - Oakley, California

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Breakfast is pretty good. We recently tried dinner, not good at all. I ordered a taco salad ... horrible. I ended up taking it home to throw in the trash. It came to the table with "to go" salsa in a tiny cup, as well as the sour cream. I knew something wasn't right when the very salty ground beef was all flopped on Top of the lettuce. An entire mountain. The shell was gummy not cooked fresh. Olives, Jalapenos And other toppings were just thrown on the plate. The worst ever. Even the waitresses knew the taco salad was not right. DO NOT GO FOR DINNER!!! read more

Our server Emily was fantastic!!! We have very picky seniors and she was very patient and presented additional option to make everyone happy. read more

The service me and my two friends got from Angelica was simply amazing, absolutely loved her quips and attitude and the food was equally as great Would absolutely come back here again read more

Craving dessert, I thought it would be a good idea to go by Black Bear diner to get a couple of pies to go. I was extremely disappointed when I got home because they weren't really pies. They were loose graham crackers with about 1/8 of an inch of the pudding, (both chocolate, and coconut cream) with about 5 inches of whipped cream on top. Not a pie, really disappointed. At least the young lady at the register was very nice. read more

Black Bear Diner Oakley - this was supposed to be a coconut cream pie - Diners Near Me - Oakley, California

Crazy me. Ordered on a Sunday‼for delivery. I order Tri-Tip dip sandwich, most times that I go there. I always order it with adding mushrooms and onions. Always amazing. Today onions and mushrooms were extra well done. I blame myself completely. read more

This was one of the worst service experiences I have encountered. My family, a party of 10, was treated unfairly. We were initially given a reasonable estimated wait time; however, as time passed, multiple parties were seated ahead of us. We approached the staff several times and were repeatedly told the same initial wait time. We remained patient, despite seeing numerous groups being called in. On our third inquiry, we were told there were not enough waiters available. This explanation was confusing, as parties of 5, 6, and 3 were seated, which collectively exceeded the size of our group. When we addressed our concerns with the manager, his response was rude and dismissive. Overall, the service was disappointing and handled very unprofessionally. read more

I like the whole thing. Food, service and inside. The Eggs Benedict were delicious. I highly recommend it...

Hello, my name is Katrina. I enjoy blackbear. The waitress are very nice and understanding. Very patient with you. Very helpful. Come back and see the do you need anything very considered I would love to come back. read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

We came on a Monday at 1:20pm, first impression was great and first time dining at a black bear diner. The decorations were really cute & there was a little gift shop to the side when you walk in to the restaurant. We got seated quickly with a smile from the host. The menus were on a piece of newspaper and they had a sign stating their specials for the day. Our waitress came and took our drink orders first and was very pleasant to talk to. I asked if I can add some substitutes to my meal and she said yes. I ordered the prime rib with sunny side up eggs, creamy grits, white country gravy on the side, and my husband ordered the baby burn chicken fried steak & eggs biscuit. The orange juice was definitely fresh, I can taste the pulp and fresh squeezed taste of the orange. Waitress added a paper straw without me even asking for it which was awesome and appreciated. They had condiments: Tabasco (yay), ketchup, sugar free syrup, three of the black bear diner's version of sauces. My husband loved the chicken and potatoes were delicious. The prime rib was dry and I would just consider it tasteless but having the white country gravy on top of the rib was delicious. The creamy grits were really good and I appreciated the presentation on my meal (orange slice) the biscuit was humongous but really good too. Soft in the inside and the shell was hard but perfect. I would definitely come back again. read more

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Everything is amazing. Food, service and the attention we have from Evelyn is a 5 star.! also is super clean and ambiance is great. I'm high recommend this place to enjoy with friends, family or work meetings with your team work. Thank you very much for all. Thank you Evelyn for taking care me and my team work on Friday early morning.! read more

We stopped by Black Bear Diner and were greeted with a funny moment when I accidentally walked toward the dessert station instead of the waitlist . The staff guided us with a smile, and we were seated quickly despite the busy dining room. My loaded grits were flavorful, my husband's omelet was delicious, and the whole atmosphere was warm and welcoming. Black Bear Diner never disappoints--great food and great value every time. read more

Food is generally great. Service is a miss sometimes, depending on the server. A couple of times our drinks was missed out and our food was served without the utensils. Overall, still a good place to go. read more

Breakfast as always, yummy with large potion of food enough for my 2 meals. Received Wonderful professional friendly services, yes, I sure recommended Black Bear Diner. read more

Black Bear Diner Oakley - Diners Near Me - Oakley, California

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I must admit that this was the best service I've ever received at a black bear diner! I stopped going to Black Bear Diners because of a poor experience at had at the Daly City, Ca location but this location restored my faith in this company. Every single person was so sweet and kind plus willing to lend a hand even if they weren't our server. I came out of the bathroom and needed a napkin. I was immediately helped and then some else came over a few seconds later to ensure I was helped. Our server and shame on me for not getting her name was the sweetest thing! My fiancée ordered a latte with whipped cream. I asked my fiancée for some and the server said I'll get you your own. I said oh no it's okay. And she brought it anyway. Then I used it for my pancakes which made them 10 times better. So sweet of her. She was so thoughtful couldn't have asked for a better service! For the service alone, I would give 10 stars if I could. For the food, I was a little disappointed. My fiancée enjoyed her chicken fried steak however she noticed the size had drastically shrunk. My omelette was not made with real eggs which through me off especially since I was sharing with my toddler. Also Black Bear Diner owners - a California omelette should have bacon. My server and i both agreed. For food I would have to rate a 2/5 Quiet and quick brunch on a Saturday morning. read more

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I want to know why they put country sausage gravy on my mashed potatoes! I honestly have never seen this before and it's so disgusting read more

Black Bear Diner Oakley - Mashed potatoes with country sausage gravy!!! Why wouldn't they have "normal" gravy??? - Diners Near Me - Oakley, California

This spot used to be a go-to for breakfast, but my recent visit was pretty disappointing. I ordered the two-egg breakfast with chicken fried steak and country potatoes. While the steak and eggs were decent, the rest missed the mark. The toast came out overly soft, and the potatoes lacked that crispy texture you'd expect. To make matters worse, the check was dropped off while I was still eating, which made the whole experience feel hurried and unwelcoming. I'm not sure what's changed behind the scenes, but I really hope they can get back to the quality and service that made this place stand out before. read more