I have had TERRIBLE customer service from Christie. I went to her about 2 years ago to get my brows…read moredone. I made an appointment in October because it was time for a refresh. I scheduled the appointment in August. I am a busy executive, and had a meeting come up for my appointment day/time that I couldn't miss. I sent a message asking if I would be able to move my appointment rather than cancel because I didn't want to lose my deposit and I only needed to reschedule. I sent the message at least a week prior to my appointment but received no answer. I then sent another message via her contact us button but once again never received a response. I then sent a message via text. She answered and asked for screenshots which I sent. I never heard back. I've now followed up two more times with zero reply. To be treated this way is unacceptable. I have been a supporter of her business, even referring four clients to her. I love supporting women-owned businesses and believe in referring business; however, I will not be treated poorly by anyone. I'm quite sure her business will go on just fine without me or the 4 people I referred, but she'll never get another nickel of my money. Too many people out here doing this same work for me to put up with this BS. I also put the deposit on my AMEX, so they will make sure I get my money back thank goodness. Never again.

My best friend and I both got our eyebrows tinted and waxed with Christie, and we both absolutely…read moreloved them!! Christie was on time and extremely professional, it felt like we've known her for years. I highly recommend her if you want bomb ass eyebrows, and her salon was clean an super chic!

I receive excellent service each time I go to Lovi's Beauty Lounge. The atmosphere is very calming…read moreand personal. Crystal make sure you receive the "personal touch" a client deserves. I highly recommend Lovi's to anyone looking for services from hair, makeup, jewelry, etc. Thank you for such excellent service!

From the owner: Lovi's Beauty Lounge provides a variety of hair care, beauty, and fashion styling services. Lovi…read morespecializes in various color and cutting techniques, natural hair styling, extensions, custom wig making, makeup application, personal styling and more. She is an advocate for maintaining healthy hair and educates her clients on at home hair care.

Have booked several appts for 3 of us and one person showed up and the other one did not show up or…read moreanswer my text messages. They want to charge me for this because said she showed up and I didn't respond even though I did respond within 2 minutes but she decided not to respond! Horrible customer service and charged me for the service along with charging me another $265 which is unknown and does not include the other charge for the Pro's who showed up. If you would like to be charged and robbed for services you did not even receive and one that they are not even able to explain where that charge came from but still charge you for

if you are looking to apply to this job. I would consider saving your time. it was highly…read moreunprofessional and the vibes were weird I'm not gonna lie. the lady administering the zoom where we had to show our skill as an audition was not answering to other peers when asking a question. I guess she left? I was also almost finishing creating my makeup look and the host had kicked me out. whether it was a mistake or not. this is not a company I would trust. I wasted 1 hour of my time doing a makeup look. ( that didn't even get acknowledged)